Every time are in the area, pops has to find his way here to check and see what hats they have…read more They specialize in fitted hats of all ranges and sizes. Straw, fabric, mesh, you name it, they probably have it. At one point in time it was one if few places you could buy a Kangol right off the shelf. Staff was super friendly and did all they could to help my dad find a hat that would fit. Although he left empty handed, the customer service was a reminder of why we end up here whenever we are in town.

Outstanding customer service! I was looking for a new hat to compliment a new suit I purchased, and…read moreI found it here. Michael and the other staff were very helpful, professional, courteous, and treated my daughter like a queen. I even got her a matching hat. I'll be coming back here!

Hands down best store in Duck for men. Amazing merchandise…read moreand customer service. A must go to. Fun, comfortable and stylish clothing from everyday to golf and super cute matching Sara for Dads and son.

I have very likely just had the best customer service experience ever. My wife and I were…read moredelighted to stumble upon this great little boutique shop and even more so delighted to find the great markdowns they had placed on just last years selection of name brand flip flops. After sorting through the bin and scattering many a pair of flip flops all over their store I finally had made my selection. Imagine my disappointment when I returned home to Richmond, Va and found I had taken two right flip flops to the counter to purchase. I called the next day and Ann could not have been nicer about shipping me my left flip flop - and overnight at that! You will want to seek out this family owned little gem at the Waterfront Shops in Duck. Great value, great service, great people. Ryan, Midlothian, Va

Service! The service and attention you receive here is top notch. I am on the hunt for my first…read morepair of "real" cowboy boots. I have a few pair of kick around pair that I got online, but I wanted to be fitted for a quality pair. My sales reps (yes, plural, two women helped me) were knowledgeable, they helped me understand the difference between the proper snug fit and just plain too tight. Did you know a good fit boot should "flip flop" on the heel a bit? Did you know that snug fit on the top of your foot is expected because a well made boot will stretch? Me either! I went through a process to find what I liked. I tried high end boots and even a few on sale. I landed on an Arait and she felt so good on my foot. I didn't purchase that day because I wanted to try all my options. I made the mistake of going to another boot store on Lynnhaven Parkway--I won't say their name here. The service was like leaving Gucci and going to Walmart! I got a "Let me know if you need some help" yell from the front of the store". No one insisted on taking my boots off--like they did at Acredale: no one explained the leather construction and enforced stitching on the boots; no one explained how to wiggle my toes to squeeze into the boot--in fact, all I got from the employee was how she liked square toed boots and not the snip toes I was considering, and how every boot I looked at she already bought that boot. I left quickly and I already know I am gong to return to Acredale! In a day and time that customer service has gone to the way side, the customer service you receive here is nothing short of amazing. You need not worry, I will be back.

I had the best experience buying boots today. I wish I had gotten the names of the ladies who…read morehelped me because they were so good! I walked in and had in mind a specific boot, a Ariat boot and I only knew that the color was whiskey barrel. Immediately one of the ladies knew it was model Hazen just from the color... I did not expect them to have this boot in stock but they did. I had 3 employees help me, find the boot, the correct size and showed me how to take the boots on and off... So awesome. Even stretched the calf a bit so it would fit perfect and they do!! Such a great experience and i'm so happy with my new boots!

They have a number of different brands not found other places and they seem less touristy and more…read moresurfer like than the other shops. It is a bit pricey but you are at the beach.

I LOVE the clothes here, they have my favorite sunblock and…read moreits totally hip. The guys at the shop were extremely nice. Will be back again'

LIDS is a headwear chain that also carries apparel, accessories, and other collectibles featuring…read morecollegiate and professional sports teams, custom designs and embroideries, and other catchphrases/fashion graphics. Located in the Greenbrier Mall, we stopped by to check out to see if they had a specific fitted hat for a sports team; they did, but the size was not available. The staff member was so helpful, though, and he did suggest that their online store has more sizes and it's usually more convenient ordering from there. The story is laid out well and organized, and you're able to try out the different hats at your leisure. Plenty of parking in the mall lot. +collegiate and professional sports team hats +customization and embroidering available +friendly staff +located in the Greenbrier Mall +plenty of parking in mall lot

I needed a hat that i could wear at work and the guys working there were very nice and helpful. I…read morewill definitely go back or recommend to a friend.

I was in need of a new ball cap and Lids has always been on my radar of places to purchase one…read more This location is inside Patrick Henry Mall and I believe is the only one on the Peninsula near me. Now this place is very trendy, keeping up with the latest and greatest style and logo's for ball caps. Most are dedicated to some sport affiliation (NFL, MLB, NBA, and NCAA teams) and come in all tips of styles. Rather is from the curved brim to the straight, adjustable straps or one-size-fits-all you can count on Lids having it. Want something specially embroider? They can do that too. And the price, for these hats is really reasonable. Store is small so be careful when going in there doing this time. I recommend not going on the weekend for there is a lot of people in a small space. Also, I did not see all the employees wearing mask and its very hard to maintain good social distancing. So going during the middle of the week and go early Large selection and a friendly staff who really want to help. Really good place to buy a ball cap. Lots of locations in the Tidewater Area too! Give them a try. Happy Yelping!

Need head wear? Lids is where it's at!…read more Their prices are normally priced not to high, not necessarily cheap.. but great quality for sure. Lots if not all of the sports paraphernalia here. Small venue but one solid wall is made of glass so the open exposed view definitely opens up this location.