They just moved to this location, which is so much closer to me and had a great experience! The…read moreowners, Tamika and her husband, both greeted me as soon as I came into the store. I had a great conversation with them and they were able to point me to the place where I could find some work clothes. They have a variety of clothes and shoes for any age for boys/girls. I was able to find some really cute shoes and cardigan for my interview and they have great prices! Tamika said they also deliver to your home and most places throughout the U.S, which is the first thrift store I've seen deliver to your home! Overall, amazing experience. :)

I had an amazing time shopping here, the customer service was excellent. Ms. Tameka does a very…read moregood job at making her customers feel welcomed and at home. With everything they are starting, I can't wait to see the new opportunities they will be providing for those like myself.

Military Circle mall's indoor "flea market" of sports merch, just a bit cleaner/brighter and a tad…read moremore organized. Inventory sorted by sports team: pro in front college in back. Select from socks, pens, lanyards, flags, shirts, glasses, bumper stickers, and other team branded memorabilia. On 2 visits, prices were reasonable but be warned they're invented on the fly based on who's working vs who's shopping. A baseball hat quoted @ "$10" by male employee on first visit; same hat "$15" lowered to $12 by female employee on visit 2. Use this to your advantage as this indicates there's wiggle room. PSA: as the window signs indicate, they've been trying to close the store for about a year which means no new inventory coming! I learned the hard way that if you see something you like, make an offer or else it may not be there when you return.

This is the MacArthur Mall location. The locator to check-in has been off for months. I have been…read moreto this store twice. The store has presented nicely on both occasions. Today's visit the clerk immediately assisted me. However, no follow up other than pointing me in the right directions. I needed more than that with sizing. The store has a lot of sports merchandise, it may be what your looking for. However, I have never been able to find what I needed. They have little youth sizes and that has been the issue. Give them a try because there are not a lot of these type of large big box stores with professional team licensed merchandise. Just myself, but I probably will not be back.

We had just gone to Dicks beforehand for some cleats and we couldn't find anything. We go to this…read moreplace and a really kind guy helped us find some cleats that fit and when they didn't end up having the right size, he recommended the outlets. He even specifically told us what brands were there. The prices were also super cheap compared to dicks.

I forget this place exists, mostly because previous trips didn't inspire confidence that they'd…read morehave what I need at a reasonable price comparable to Dicks or Amazon. My luck changed today! Oldest sons' feet have grown like crazy during Covid, going from a size 4y to size 7 Men's. Of course, he needed baseball cleats before practice (again, pair #3) that didn't hurt his feet or my wallet. On a whim, I looked online and found a pair that might work; confirmed stock over the phone and asked the employee to hold (last pair) for us. Arrived to a warm greeting from Cassandra with the Nike cleats waiting. Good fit. Great price: $20 on sale. Saved me $10 and a drive to Chesapeake. They're noticeably reluctant to bring out both shoes to try on at the same time; likely trying to reduce theft BUT it makes it weird to ask "can he try on the other one....at the same time." Enjoyed the hip hop tunes while waiting. Paid easily via Apple Pay and we were on our way. Shared parking lot, no public restroom. Reminds me of A&N from "back 'n the day," with a lot less stuff. Bottom line, if you're looking for wide variety this isn't your place; Dick's probably has more merch on their clearance racks than Hibbett has in the entire store. But, if you're in the neighborhood seeking convenience, take a chance and get inHibbetted.

I did not had a good customer service coming here. I wanted a professional advice on the type of…read moreshoes I needed but the salesperson was not helpful. I visited another location and got all the help I needed.

Walk or run....however you do it, get yourself to Running Etc for your next pair of shoes…read more I desperately needed a new pair of walking shoes. My feet were aching and I wanted some help. The employees at Running Etc will first watch you walk and then pull out of few show selections that they recommend for you. My choices to try on were a pair of Brooks, the Hoka Bondi, and the Hoka Clifton. They were all comfortable but I ultimately chose the Clifton and wow, they feel so good. My arches feel supported and my heels feel like they are nuzzled in on cuddly pillows. They feel so amazing that I want to wear them ALL THE TIME. My husband was also In recently to get fitted and he chose the Hoka Bondi. They also carry great sunglasses at reasonable prices that are perfect for runners. My son needed a pair so I sent him in for those. You can't ask for better customer service and great selection.

This is the very best men's store in the Hampton Riads area. I prefer the 21 St location where…read moreUlysses is the salesman. This gentleman is the best! He knows menswear. He can give you the history, the details on quality and is not pushy or try to over sale you. Once you meet him, he knows your name and will remember you by name on each return visit. Outstanding service! - Charles Morgan

I am a HUGE fan of this place…read more 1) Ulysses is THE MAN. With is help, he has introduced me into some excellent brands and helped me find some outstanding outfits and has done a lot to help me understand how things should fit. I've been to too many places that have told me that ill fitting clothing looked great, when in fact it did not. Ulysses will let you know when something isn't quite right as he wants you to look your best. When asked he has also pointed me to some excellent resources for me to learn more on the subject on how to dress like an adult. 2) The brands you will find at this store are not what you will find at your department store. That is because the brands here are a much better in fit, finish, and materials than what you will find elsewhere. 3) While the prices are a bit high, you are buying an item that is of much better quality material and finish. They also include free tailoring on items paid at full price. 4) End of season sales are a great time to save some coin. Keep an eye out for trunk shows as well.

I love Marshall's. There is always something fun or cool to be found. They always decorations for…read morewhatever holiday is around the corner and I love that they carry unique snacks in their snack isle. I used to think that buying snacks and spices from Marshall's was weird but now I'm hooked.

Their selection is absolutely terrible. This might as well be a good will. Don't waste your time…read morehere everything is ugly

If you need a variety of in-stock headware, Lids has you covered (pun intended). Lone male…read moreemployee I spoke to was polite and convivial; when asked about his selection of Mets hats, he knew the stock/shelf locations pretty well. That's when sticker shock hit me. Be prepared to pay $25-$40 per hat, certainly a premium for local "have it today" convenience. Speaking of, I'm amazed how places like this can stay in business competing with Amazon and other online markets/retailers, especially when you don't have to leave your house and/or pay to park.

I read that Lids was doing free embroidery to honor the late great Kobe Bryant. The promotion is…read moreany hat, and it doesn't even need to be purchased from Lids. I wasn't sure if the promotion was limited to select stores but I decided to stop by and find out. I also read about other stores outside of VA with lines outside to get their hats done, so I made sure to come by as soon as the store opened. I had my own Lakers hat, and I was greeted by Ky, who confirmed that they were doing the free embroideries. He also mentioned that they have been swamped with these requests. Luckily I came in at the right time. Ky was helpful in providing assistance with the designs available, as well as the design placement on the hat. I wasn't sure if this was something I'd have to drop off and pick up later, but Ky was able to get the finished product done in minutes. I'm so happy that Lids is offering this promotion to honor a basketball legend!

My husband and I bought some shoes for our son for Christmas back in Aug. We finally got them out…read moreof the bag and noticed they were two different sizes. I called and they said they would exchange them right away! I brought them in today and everyone was so friendly and helped right away! No problems at all with exchanging one of them for the right size either. Bought some other things while I was there and overall great experience! Will be back in.

This store has the most amazing retail staff! I went in without my daughter at first and worked…read morewith an employee to find her a pair of shoes. She was wonderful and I'm kicking myself for not getting her name. When I got home the shoes ended up not fitting. My daughter LOVED them as they were such a perfectly bright color for her. I called and they were able to put the next size up on hold for us. We showed up the next day and we ended up working with Hannah. I have to say, I showed up with my 3 kids hoping it'd be a quick in and out. Unfortunately the next size up was still too small. My daughter also has one foot larger than the other and we're trying to figure out big kid sizing or women's sizing... shoe fit, etc. Hannah spent about an HOUR with us trying to figure out the best shoe in style and fit for my daughter. My daughter also talks incessantly and I have 2 young boys. It was not an easy task but she helped us so cheerfully the entire time. I learned so much from talking with her about shoes and sizing. They also called the Williamsburg store for us to see if they had her size since my daughter was SO IN LOVE with these shoes. I was willing to drive since finding a good shoe in her size and preferences has been complicated. If it wasn't for her, I would not have been able to make it out of the store with shoes AND my sanity intact. I am so very grateful! Another gentleman processed our return/exchange and he was also wonderful! I missed his name but it's clear that this store hires well. I can only hope that their staff are so wonderful because they're also well cared for.

Rack Room Shoes located at the Norfolk Premium Outlet Center is a terrific place to shop for new…read moreshoes. They have a great selection of the Top Name in casual wear, sports and dress shoes. The staff is always friendly and helpful with any questions that you might have about the various brands offered for sale. They offer competitive prices on all of their stock compared to what you could expect to pay at other places. The store is very clean and well organized and the staff are trained not to hover over or pressure their customers, you can just walk around and look if you want to do that. I had a great customer experience when I stopped by and I'm sure that you will as well.

The prices are good, the two cashiers who assisted me were nice, however the manager with locks and…read morea lip tattoo on her hand has the worst attitude I've ever seen in my life. I bought a pair of shoes that's on clearance and there are stickers on each box of that shoes that said 53.99 but the cashier charged me 59.99. I didn't check my receipt nor my total because it was black friday that day and I was kinda rushing to each stores due to the lines at every stores. I don't blame the cashier cuz it's black friday and people make mistakes and that's fine, so I went home, figure out the mistake, then came back to get my money back. I told the cashier about this mistake and she was nice, she paged that so-called manager, and rang another customer while waiting. A couple minutes later this manager came to the register, didn't say hi or how can she help me or whatsoever like I don't even exist, and start asking the cashier what was going on with her lazy tone. Since the cashier was still dealing with her other customer, she couldn't talk to multiple people at the same time cuz she's human? but she told her to look at the receipt. However, this ignorant manager won't give up on hustling this poor cashier and ignoring my existence, and just kept asking her what is happening, and of course with the poorest attitude. Finally the cashier finished with the other customer and tell her about the mistake, then they figure out that they put the wrong stickers on the boxes, and the cashier said that it's their mistake, and that manager repeat that to me which sounds like I put that damn sticker on it to scam them for $6. I told her all them boxes had that stickers but I can go check again, but she told me that's fine she can do it like I beg for that freaking 6 whole dollars. She also mentioned "$6" multiple times during our silence conversation. I'm a patient person as you can see I didn't even get mad because I went home then figure out that mistake then I have to drive all the way back here from VB at 9pm but this ignorant is just keep testing my bottom line. I'm surprised that the cashier is not the manager because she is definitely more suitable on that position. This "manager" has 0 management skills, -10 attitude, and -1000 respect. If you hate your job so much just quit, don't let poor customers and associates to deal with your rude ass for Crist sake.

I came in the store ready to spend some money but the two employees who weren't busy (there was one…read moreother girl helping someone at register) stood at the front door talking to each other while I stood there wanting to ask about my size in a couple different sneakers! I know people just say this but I was ready to buy at 2 pair of shoes cause I just got a bunus!!!

You must go to this location in Janaf Shopping Center if you want great customer service. Desean…read moreand Terrance were so helpful today. I am so impressed with kind and knowledgeable young people. What an asset to Footlocker.