They were helpful over email confirming my questions and everything went as described!. The…read moreoperations were standard and timely (I came early for my appointment and they were able to start some stuff). All the people I interacted with were lovely and attentive. Would recommend!

Staff and doctors . In and out within 45 including picking frames. Been going here for idk long…read moretime.

Went here the day before leaving for a two-week trip to South Korea because I planned on buying…read moreglasses overseas where prices are a lot better. When I first called, the earliest appointment available that worked with my insurance was in July. I figured I was out of luck, but the staff were incredibly kind and actually called me back when an opening became available so they could squeeze me in before my trip. I was so grateful. The exam itself was very thorough. Unlike some places I've been where parts of the visit are done virtually, I saw an actual doctor who took the time to do a complete eye exam, including dilation and a full evaluation. It felt like real healthcare rather than being rushed through an appointment just to sell glasses. I also really appreciated how clean and professional everything was. They still have a lot of their infection-control practices in place, including hand sanitizing when you enter and cleaning frames after people try them on. As someone who notices those details, I loved seeing that level of care. My only challenge wasn't really their fault. I have a gigantic head so finding frames that both fit comfortably and look good on my face is always an adventure. I didn't have much luck finding the perfect pair this time, but that's a problem I run into pretty much everywhere. Overall, a great experience from start to finish. Friendly staff, thorough care, and a clinic that genuinely felt focused on patients first and eyewear sales second. I'd happily come back.

I've been here 3 times since moving to philly and each time has been great. They don't have EMRs so…read moreit's funny watching them sift through little folders to find your chart, but everyone is exceptionally nice- starting with the very patient and friendly receptionist. Dr. Pervaiz takes her time with you during her exam and puts you at ease. What I really appreciated during my most recent exam was that we thought my prescription changed in one of my eyes so she increased the lens strength while testing my eyes. Then, she went back to double check my old prescription before deciding on increasing it. It's a good thing she cross checked because my old prescription was actually correct. They have a lot of options for glasses and work well with VSP (my vision plan). I would recommend this office to anyone looking for new glasses, contacts or an eye exam!

If you're looking for a new eye doctor, Dr. Platt should be at the top of your list. I went through…read moremy insurance to find doctors in my network, then cross checked with Yelp reviews and am SO happy I landed here. Beyond Dr. Platt being a caring and wonderful doctor, the staff here is great and you cannot beat the convenient Broad Street location. I went in 2024 for my eye exam and new contacts and the process couldn't have been easier. Contacts came in quick and the team here did everything they could to keep costs down. I am also prone to styes and other eye conditions during times of stress. I recently moved and found myself with a very nasty double eye issue. I called and was able to be seen same day! Dr. Platt took me seriously, helped me with antibiotics and drops, and is committed to helping patients understand their eyes and ocular health. The gift of sight truly is a gift and I look forward to working with the team here to keep my eyes healthy for years to come. Thanks, Dr. Platt!

Dr. Platt was amazing! The 5-star reviews ARE true. He was very attentive and patient - and a joy…read moreto speak with! He takes the time to explain things to you and answer your questions. He also proactively points out concerns or anything you should pay attention - he definitely cares. I'm glad I found a great optometrist I can reliably go to. I can see why he has such a loyal customer base!!

They fit me in as a new patient for a same-day emergency appointment after I got a small amount of…read moretiger balm ointment in the corner of my eyelid and my eye was extremely swollen and inflamed. Everyone, from the person who scheduled my appointment, to the front desk staff, to the technician, to DiDomenico were exceptional in their skill, kind manner, and efficiency. The doctor was so impressive in her ability to diagnose the issue and provide treatment. At the end of my appointment she told me call if it didn't get better and the next day ( Friday before Memorial Day weekend!) I had to call and a technician communicated with her over the phone and she increased the strength of my medication. Given the timing of this incident I would have been in a crisis if not for the care that this practice provided to me. I can't thank them enough!!!!!

Went here for a year and experienced major medical problems after multiple laser procedure were…read moreperformed on the same day, which apparently is not standard of care. Do not recommend.

Our experience at Kremer Eye Center was very good one From the receptionist at the desk to the…read moreprofessional care shown by their entire staff.

I did not have a good experience, wouldn't recommend. They asked me to come back and see someone…read moreelse (after I waited 2 months to get an appt) even though I was very clear about my needs when I scheduled

I had a great visit with Trend. I needed my script filled and I had frames that were round and…read moreusually hard to replace lenses that fit and they did a great job. I can only say thank you!! thank you!! And they have a wonderful and friendly staff.

I've always had friendly and speedy service at this location. I don't have to wait very long for…read morethe doctor to see me. Dr Bindi was really helpful and fun. Happy to recommend this provider!

Just had my first appointment here and was very impressed. The entire staff was extremely friendly…read moreand welcoming, the location is nice, and the doctor met me promptly for my appointment time. Dr. Robert was very helpful, gave me good details about my prescription and current state of my horribly blind eyes, and overall had a great patient facing manner. I ordered my contacts through them and will be picking them up when they arrive in a couple of weeks. I will be glad to make this my permanent optometry practice in Philadelphia.

I love this place. My while family comes here for eye routine as well as any specific issues. This…read moreplace has the best doctor! I've tried others around the city over the year, but the expertise and service here well above any other spots I tried. Additionally, it is so nice, clean, and serene. I wish I had more excuses to come.

Dr. Schechter was friendly, kind, and professional. He seemed careful and thorough in checking my…read moreeyes. His assistant and the woman who fit me for glasses were both cheerful and warm, and the office is bright and pleasant. The review from two years ago from the patient who was blind-sided by the charges was not my experience at all; in fact, I received a text the day before my appointment informing me of all of charges, and what my co-pay would be. I always find choosing glasses stressful, but did not feel rushed or pressured in the least by the optical staff. There is not a huge selection, but what they have is quality. When I said it was hard for me to see what I looked like in the different frames without my prescription glasses, Dr. Schechter overheard and said he would give me some contacts so I could see better. This was really helpful. Also, before he turned me over to the optical staff, he handed me a pair of glasses he thought were a good choice for me, and these ended up being the ones my husband liked best on me (he had come along to pick his own glasses). After trying on many different pairs, they ended up being my favorite as well.

AVOID! Lied to me about my insurance, did imaging without telling me what was happening and then…read morecharged me for it. During my exam, I was dilated, and then sent out to look at frames. I was told me single vision lenses began at $88. I said I knew that my single vision lenses began at $0. They told me insurance companies lie to clients, but they had the true information. I told them I was sure of my coverage, and if there was a discrepancy, I would just stick with the exam, and get my lenses/frames somewhere else. When I was sent back to the exam room, the doctor and receptionist were audibly discussing why I had declined purchasing frames. When I checked out, they told me my routine eye exam was $64. I told them I knew my coverage and it was $0. They told me insurance often tells clients and doctors different things. I told them I was positive. They "looked again" and said, "oh you're right". Well, in that case... we took ocular imagining, and that will be $32. When I scheduled the appointment, I said I only wanted a routine eye exam. I said I was not informed that that was happening nor did I approve the charge, so they told me, no problem, no charge. Then, months later, I received a bill for $25. When checkout was complete, I was told I would receive my vision prescription a few days later. I had to fight and fight for it and the doctor refused to provide it, which felt retaliatory. When I threatened further action, I was sent a prescription. I used it to buy new frames/lenses elsewhere, and the prescription is blatantly wrong, which again, feels retaliatory. AVOID this fraud at all costs!!