Excellent service! Engine light went on, and I was stuck at the mall. Within a half hour., AK came…read moreout and saved my bacon! Super efficient and super great service! I really like the fact that he took pictures before and after. Very conscientious! Will definitely be using them again if I need another tow!

Kevin was so helpful, kind, and quick when needing to tow my car. I waited hours for another…read morecompany but he came instantly. I definitely recommend AK Towing and Recovery.

I have had multiple vehicles fixed here. Done very timely. And great customer service. They even…read moregot my rental brought directly to me each time, so I didn't have to pick it up in Pullman. All around Great folks. Won't go anywhere else!!!

COLLEGE STUDENTS BEWARE!! They will take advantage of you and charge you double by simply being…read moreslow and lazy because they charge by the hour. A 30 min tow lasted 2hours. When I called and asked why a tow that was only 30 miles out costed $385.00 Eric's wife got irritated and said "F*#K YOU" and hung up. Very classy lady! Maybe your husband and you need to get out of the customer service business or learn how to take reasonable questions from the people who pay your bills! I highly recommend college students or anybody for that matter, call another tow company when needed.

I've got an '06 BMW 330i. Fun car, but has a few typical Bimmer issues from time to time. About a…read moremonth ago, took it to BMW dealer and got a quote for $5800 (fix several oil leaks, new struts, dash rattle, etc). WTH? Cars not worth much more than $10K, so wasn't sure what to do. Decided to take it to Master's Touch. Jake said he would take a look, charge me for parts but said labor hours should be much less. Thought it was worth a try. Just picked the car up - and only had to pay $2550. He fixed the leaks and dash rattle, told me I didn't need struts, and even vacuumed the car. Wow, HUGE savings for me. Couldn't be happier. Thanks Jake!

Avoid like the plague, owner did very shotty work, took vehicle back repeatedly, had to pay another…read moreshop thousands to fix things the owner broke. Everything from broken to missing bolts, gaskets missing. Charged for parts he did not install. Did not stand by work, I have all documentation proving incompetence and the repairs the other shop made.

So I didn't actually use the services, BUT, I had called for a quote I had gotten a flat at the…read moreWalmart in Moscow, and I had hung up to try to call around for cheaper places (hard to find anything cheap on a weekend though), Brian was honestly so nice, he messaged me to see if he could help in any way, and he genuinely cared that I still made it even if it wasn't with his services. Super nice guy recommend giving them a call if need a tow!

Brian called me quickly in response to a towing inquiry. I was working with him remotely to get my…read moredaughter's car running. It was easy and he was able to get her car started and saved us a trip to the mechanic.

Everyone here is truly so nice and helpful, they got me in right away and got everything fixed up…read moresuper quick!

I hit a deer right before I was leaving on a road trip. Steve and crew did a quick check and fixed…read morea few things on super short notice. When the full repair was scheduled I again was on a tight schedule. They finished ahead of schedule and did a great job. I highly recommend Myers!

What a day! We drove to Garfield WA to perform a wedding! Excitement abounded! We decided to go to…read moreColfax to our hotel and take a wee bit of a sabbath break before we needed to be back for the nuptials! Half way to Colfax our tire pressure light came on and we could see we nearly had a flax tire! We found an air machine at the local petrol station and we filled'er up! When himself got down by the tire he could see we had picked up a nail! We found the nearest Les Schwab, and Rick, the nicest fella came out to see what we needed. I explained our situation and that I need to get to the wedding! He said, "not a prob, we will get u fixed right up!" They immediately got our car in the bay and are getting us fixed up!! Here's the thing about Les Schwab, I had inadvertently take. The paperwork out of our car! However, they had our history and records of purchase from our shop in Ellensburg! They found us, and we are covered, cause that is Les Schwab! They stand by their work! Sometimes it might seem better to get tires from other places, but I'm telling you from years of driving cars and many issues with tires over the years! It is worth every penny u spend to be able to walk into any shop and get your tires fixed at no cost to you!! thanks so much guys!! Amazing, 20 minutes and we were back out the door!!

I am a long time loyal Schwab customer however, last month I had some work done that I found…read moreunstisfactory at the Colfax location. I let them know how I felt and that I expected better. Their response was to bend over backwards to make it right which they did and then some. I almost felt guilty for complaining. I give a special thanks to Clint for his good work and excellent customer service! Tim K

DO NOT USE!!!The woman that answered the phone was the worst and hid behind her keyboard to send a…read morerude text to me and refused to answer my calls when I tried calling her back. On 01-15-24 I needed a tow. AAA advised me that Amity would be coming. There was a misunderstanding between AAA and Amity, which was discovered after a male from Amity called me, so the service was cancelled. (I needed a tow not a jump.) I called AAA back to start another tow. While doing so the male from Amity called. I told him the request was cancelled and it was fine. He was nice. AAA texted me another tow was coming and called to tell me it was Amity again. I thought, perfect, use someone local and support small business. I called the male again just to make sure everyone was on the same page. He assured me that I would be taken care of and apologized for the delay. He went on to say there were three tows before me and that another employee called out today because, "They worked too hard the day before". This should have been the first red flag, talking bad about your employees. I commented, "He's the man", as in getting the job done. He replied that he didn't know about that because, "He doesn't wear the pants in the family. She's in the office". Ouch another red flag. I asked if I needed to call the office to make sure everything was confirmed. He told me no and assured me everything was good. AAA text advised the Amity tow would arrive by 2:05pm. After 3:00pm, I called the office and a woman answered the phone. I told her who I was and wanted to make sure they were still able to get my vehicle before closing. She told me they weren't coming. I was shocked! I questioned her. She told me it was cancelled this morning. I tried to tell her the tow was called again. She proceeded to tell me that she told AAA they couldn't do it because they were too busy. Frustrated and in a hurry I said goodbye and hung up. I immediately received a text from Amity saying, "If you were nicer, I could have tried to help you. Fix your attitude". I tried calling back three times, but she blocked my call. I tried calling the male and he wouldn't answer. I returned a text, "Real nice. Whoever took my call, said you were coming. Shame on you". I will never use your business and I'll be sure to tell everyone I know how horrible you are, including AAA.

May 2024 - Memorial Day afternoon traveling from ID to OR, we broke down in Ritzville WA. AAA sent…read moreAmity Towing to help us out, arriving soon after the ETA. They towed us and our pickup to their shop in Cheney, gave us a ride to the hotel, and promised to have our repair completed first thing on Tuesday. They replaced the alternator at the expected cost, picked us up at the hotel, and we were on the road again before noon. We were very impressed with their customer service, feeling they went above and beyond to help us get home.

Nothing but the MOST positive things have been happening at Jim's. Evan is a freaking SAINT. He is…read moreextremely honest and thorough. We bought a car from a private seller back in March, and we had it checked out before buying; he was completely honest about the cost, what may be wrong, and all. I've gone back a couple of times to check out little things that could potentially happen with an older car, and he sat there, took the time to inspect, called me, and made me feel comfortable about the safety of my car. SO thank you, Evan, truly. I recommend Jim's and Evan. He reassured me very much, especially when it comes to the safety of my vehicle regarding my children being in it!! THANK YOU!

Evan went above and beyond expectations. I was stranded 350 miles from home with a dead alternator…read moreon Hwy 26 near Colfax. He was able to get my vehicle repaired the same day so I could get back home the next day. He even went to the place that the (horrible-but not local) tow company had mis-delivered it to and brought it back to his shop instead of waiting to have the tow company correct the mistake (which originally took 6 hours to have them get my vehicle after the request was made to have it towed). I heard he was good and reputable by some locals in the town when I was stuck in Colfax waiting for a ride to Pullman (where I was staying for the night) when I asked where I could get it looked at. He did not disappoint!

Jeff was my life saver, when my car broke down after driving over to see my son. He answered the…read morephone and got me in right away. He drove to spokane to get parts. He is honest and a super smart guy.

Can't say enough good things about Jeff and his work. He is our go-to for car repair. The only…read morenegative is, he is so good that he is hard to get into at times in a timely manner. If you can wait, he is worth the wait for sure. We have lived in the area 13 years and I can't recall how many times we have had vehicles serviced by him. I would give him 6 stars if I could!

They had excellent customer service. They were very accommodating. Their costs were very good…read more They provide quick service. They repaired the front end of my truck. They ordered the parts and had the repair done within the time they mentioned.

Just came to get my engine light evap fixed, I told them to check the purge valve because I had…read morereplaced that last year and I told them specifically check that because I could have warranty and get that part for free and do it myself, they try and lil bro me and tell me nah common problems the charcoal canister. Instead they do some fake ah bs diagnosis on my car saying it's the charcoal canister and shit and when I got my car back engine light still on, didn't fix nothing. I'm sure my charcoal canister was dirty and needed replacing but I didn't come in for that I came to get a proper diagnosis, not whatever bs this was. These mechanics r untrustworthy btw they charged me $600 just to not fix shit