When I say I've been coming to Cole's Salon for as long as I can remember, I mean it. I've seen many, many people throughout the years for hair cuts, colors, and brow wax. The front desk staff is very welcoming and there is a little station in the waiting area with coffee and tea. For the past probably 10 years or so, I've been seeing Abbie D. for haircuts-even when I was living 40+ minutes away. I just recently started getting my eyebrows professionally waxed last year, and have seen both Rachel and Liss and they both do great work! read more

Meghan Bjork is my go-to gal for all things hair She is the most lovely soul I've ever encountered & I can't imagine going to anyone else for a haircut - she feels like an older sister & is simply the best! I've also recently started going to Stephanie for eyebrow threading & would highly recommend. This Cole's is perfect is you're looking for a one stop shop with a clean & relaxing vibe. Brilliant ladies & top-class service! read more

Cole's Salon and Spa - Post Haircut with Megan & Brow Threading with Stephanie - Massage Near Me - Eagan, Minnesota

I moved to Eagan in 1998. I have almost exclusively gone to Coles. From their easy to use website, to the pleasant greeter is smooth. Then your stylist comes to get you, and it's off to the haircut. They keep notes on every client, so no matter who you see, they have a place to start. In my experience, they are constantly looking for feedback to make sure you get the cut you want. Don't be conflict avoidant, they want it to be interactive. Then they drop you to the front desk, where someone else does the checkout. It's probably to keep the stylists on time. Got to make that $$. Then you walk out with a smile, because you just got a cut you like. I've met the owner a few times through the years. He is a really nice guy. He makes a point to treat his team well. I like that they suggest products, but they don't push it. All in all, you get treated very well. read more

Great service! They have so much available for customers and the staff are fabulous. I especially can recommend Heather Ball for hair and Linnea Renner for nails. Also every kind of product you could want. read more

I've been going to Cole's for years! The last haircut I got was really BAD! I could have cut it better myself with a bowl and scissors! I was SHOCKED to realize that they store your card number in their system to now START charge you 1/2 the service price of your appointment if you have to cancel! I NEVER GAVE THEM PERMISSION TO STORE MY CARD NUMBER NOR WAS I TOLD THEY WERE GOING TO STORE IT I NEVER SIGNED ANYTHING ABOUT THAT AND IM SHOCKED TO KNOW THEY DID! I think this could be even illegal without my permission or knowing anything about there practices! I'm going to check with a family member who is part of the Mn attorney generals office! I'm also going to call the better business office to report this to them! What if your card they had on file you didn't want to use anymore? There's nothing posted anywhere I can see about this! With there price going way up again for lousy service that I had to go somewhere else to have them fix it, I'll NEVER GO BACK AGAIN! I'm going to start going to Dalton Hair in Eagan from now on! Not only are they more reasonable in cost, but better overall service! My prediction, they will be going out of business because of lack of service! Nobody's going to pay their prices anymore for the lousy service you receive! read more

I had a lovely lash tinting experience with Ali! She got me in at a moments notice before my trip and made my lashes look fabulous! She was very kind and great to chat with. I overall loved the comfortable setting of the spa and had a great experience from reception, to service, to check out. read more

Hair stylists are average here - go to Apple Valley location for hair instead. Excellent job with nails though.

Avoid Cole's Salon in Eagan MN @colessalon! They absolutely butchered my daughter's hair. They swore they had stylists who could cut textured hair...no, turns out they don't. She went in for a 1" trim and somehow, Alex, the stylist, cut off 8" instead...and it wasn't even, either. There are sections of hair that are 2" shorter than everything around it (so those sections got 10" hacked off). Alex didn't comb her hair out at all, neither before nor after hacking at her head (I can't call it a cut... this was a hack job). I've posted a photo of how bad it was. My daughter went from mid-back to chin length hair in 20 minutes (who spends 20 minutes on a hair cut?!?!). Worse yet, Alex swears she only cut off an inch...liar. Now, I learned she picked up a scalp infection in the salon, too. Poorly trained staff. Unsanitary conditions. Avoid this place at all costs. This place should be shut down. read more

Cole's Salon and Spa - Massage Near Me - Eagan, Minnesota

Mikaylah was PHENOMENAL! I had decided to get a haircut on a Friday morning and called around 830am and they were able to get me an appointment for 1140am! I ended up being a few minutes late due to traffic, but they were very nice and accommodating. Because we were a little short on time, Mikaylah had to give me a dry cut but she did an AMAZING JOB! I wanted to cut off about 5-6 inches and add some layers. She described to me exactly what she was thinking and what would work for my hair texture, which was so helpful. I am THRILLED with the result! I've had decent haircuts in the past but this one by far has made me the most excited! I will definitely be going back to her soon. :) read more

I've been going to Cole's for almost a year. I go to Carlee for eyebrow waxes, Brazilians, and dermaplaning. Carlee is very thorough and professional and I recommend her to anyone looking for a great wax or a change/improvement in their skincare routine. She took time to walk me through all of their products and how they would improve my skin based on my skin type. There is no pressure to buy their products, but I've bought the Image cleanser and self-tanner and they are great quality. read more

I went to Cole's Salon in Eagan (Pilot knob) last Wednesday for balayage and I am totally disappointed with their service. My balayage was done by one of their "Senior Designer" hair stylists and I would NOT recommend them to anyone. I paid about $140 including tip but the lady that colored my hair put very little color on my hair so none of my friends even realized that I have done balayage. I called the Salon the next day and talk to them about it and requested another appointment ( and of-course I didn't want to be charged because she wasn't doing a good job on my hair) but their customer service was so annoying they wanted to charge me. Normally the other salons I have been to for any service, if I was not satisfied or I wanted to adjust something, they would do it for free. but NOT in Cole's saloon. oh btw, when the lady was bleaching/coloring my hair, she won't let me look into to mirror until the end so I wouldn't know which exact parts she was bleaching or coloring. Finally I went to the salon and talked to lady that was doing my hair balayage and she accepted to do it again without charge and put more color. After she did it my hair was looking good but ALL the colors are now gone two days after I washed my hair. At least from my experience, they don't use good materials ( the balayage colors will go away couple of days after balayage), their customer service is not responsive and their "Senior Designer" does what ever she likes and don't care what you're really looking for. DON'T just look at how fancy their salon is, you WON'T get the look that you like in Cole's Salon Pilot Knob. read more

I usually go here to get my hair done. They have a decent sized space and usually busy. You will see people from all ages and gender here. They have plenty of magazines to flip through in their waiting area as you are waiting. They are pretty good at not making you wait too long. I always get my hair done with Po. She is amazing at what she does. read more

I've been going to Heather S. for a few years now, and she's the best! I have had some HORRIBLE experiences when it comes to my hair, and I have no fear when going to Heather S. She listens to exactly what I want and sometimes helps me actually decide what I want. :). She does a great job cutting my long hair and giving perfect, subtle color. Would recommend her to ANYONE I know. read more

I have been going to Coles and taking my kids there for years. Everyone is very friendly and I've always loved my hair. Yesterday I brought in a picture, something I don't usually do, and Alisha was able to match the color and cut beautifully. read more

Cole's Salon and Spa - Massage Near Me - Eagan, Minnesota

I went here to get a balayage done, it turned out horrible.. the girl didn't do do what I asked for originally... she ended up almost frying my hair off... I ended up going back and getting it redone by a different girl and it ended up ok, but I'm never going back here ever again. read more

The combo team of Liz S and Jaclyn are the best!! I moved out of state and one of the things I miss most are my appointments with Liz for cut/color and Jaclyn for wax/peels, these ladies will make you look & feel fabulous! Jaclyn had my skin looking incredible and always offered great advice to keep it looking good. Liz knew exactly how to cut my curls and keep the gray out. I highly recommend both of them, you will have happy hair & skin! read more

Clean salon, yes it's a chain but if you find a stylist you love then who cares?! Love Tina H.! She always listens, very professional and does a great job w/ my hair I would not recommend waxing services here, they are overpriced and just ok. read more

The salon looked great and I'm pretty satisfied with how my hair looks, but I was confused with how my stylist treated my hair. She seemed rushed (which is fine, I understand she was probably pretty busy), but this led to a fairly aggressive experience. She ended up pulling my hair a lot (while separating it, combing it, shampooing it, etc.) which didn't feel super great. I'm not sure if she was just having a bad day or something, but I left feeling confused and a little frustrated. The scalp massage that is pretty standard with most salons was very, very short and ended up just causing more pain because she pulled on the hair more. I know hair gets tangled, but I have never had an experience this painful at a salon before- I would assume people would learn how to avoid causing pain like this when they go to school for this. I'll probably still go back because everyone else was nice, the prices were fair, and I'm just going to assume that my stylist was having an off day. Nonetheless, it was still an off-putting situation. read more

I went for an updo for my friends wedding. The Bobby pins fell out and the updo collapsed as soon as I got home which was like 5 mins later. I had to get it redone by another salon !!! The updo was a mess !! What a shame. Will never go back. read more

Mikaylah is my go-to stylist. She always rolls with my crazy hair ideas and knocks it out of the park. I had a hard time finding a stylist that was close to where I lived and also one I trusted with my hair, but I don't have to worry about that anymore. The front desk staff are also super friendly and awesome. read more

This review is for Katrina, who is an amazing hair stylist!!!! I travel a ton for work, and found myself in desperate need of a trim while in Minneapolis on business. Katrina was recommended to me by a colleague who has been seeing her religiously for years. She quickly and efficiently assessed my wishes and gave me one of the best haircuts I've ever had. (If it's at all helpful to anyone reading this: I have tons of fine, naturally straight hair.) On top of the great haircut, Katrina used awesome Oribe and Bumble & Bumble products, and she even curled my hair into a cute style so I'd be lookin' good for the rest of the day. On top of all THAT, the price was very reasonable. Two thumbs up!!! read more

I'm not interested in talking with anyone from there about it. There is no way to resolve anything. All I know is I shouldn't feel like a bad parent because my child has a disability. No one should assume she is just an out of control undisciplined child. I shouldn't have to come home and cry for days after getting my kids hair cut when it is something that is out of my and her control. read more

By far the worst experience I have ever had. My hair was an awful color when I left nowhere near the color I wanted when I went in! The color basically washed out on the top part of my hair with in 2 washes! When I contacted the salon to get it fixed I was given the run around with no appointments available and they wanted me to pay more money for their mess up. After a week of having awful looking hair I went to another salon to get my hair fixed. read more

Cole's Salon and Spa - This is what my hair looked like after 2 washes the top was washed out! - Massage Near Me - Eagan, Minnesota

I had a little bit of sticker shock for my mani and pedi I had there a few weeks ago but they were done very well The girl I had wasn't very friendly but she did very nice work. I don't know if I would pay that much again for a mani/pedi combo but it was a nice treat! The salon was very clean and the pedi chairs were very comfy. Good selection of colors too. read more

I loved my hair cut, Alicia did a great job! Very friendly and nice customer service. Coles Salon at Eagan Station - will visit again! read more

Terrible, terrible experience. I've had issues getting my haircut in the past, so I was VERY specific on exactly what I wanted. Lots of layers beginning at a certain point in my hair, cut into a V at the bottom, etc. I was assured this would all be no problem. I even paid the extra cost to have a more experienced professional work on my hair. Between the time I sat down in the seat, explained, had my hair shampooed and cut, the ENTIRE VISIT took TEN MINUTES. Ten minutes. And none of my wishes were taken into consideration. My hair is straight across at the bottom, and with these chunky, awful layers I look like I have a mullet. SIXTY DOLLARS FOR TEN MINUTES. And I told her that my hair did NOT look the way I wanted, I wanted the V, I wanted more layers to break up the awful mullet look. She ran her hands through my hair and told me to just style it differently to get the look I want. Sorry, no amount of styling is going to fix that the "layers" I have just cut my hair in half. She refused to do any further work on it, even though I was begging her to take the time and give me more layers. Awful, awful experience if they aren't willing to listen or take the time to do hair right. read more

I went here today to get my hair died from brown with blonde ends, like an ombre. I showed the lady the picture and when she finished my hair look exactly the same, so all I payed for was damage and a curl. It was nearly $200 for my hair to look exactly the same read more

My teenager gets her hair done hair, it is worth the extra money for a good hair cut

Excellent customer service. Great haircuts. definitely recommend. Been coming here for a while and they never disappoint.

I was very nervous to dye my hair again after many disasters from other salons. I naturally have very dark hair and wanted to go light to make a change. I love Ariel. She is very profession and truthful. She told me the exact price and time range I would be able to achieve the color. She didn't sugar coat anything and is amazing at doing balyages!!! I so reccomend Ariel she is the best! I also achieved the color I wanted! read more

Alex , hair stylists is simply great -- She does an AMAZING job with layering and side swept bangs. She also offers free bang trims! I like that the place and Cost is affordable!!! It's totally worth it! read more

I have had my hair done here for homecoming and prom and they always did a fantastic job. I like how clean it is and the atmosphere is nice and welcoming. I always get my brows done here but I will say that I will only go to two of the specialists because I have had some disappointing experiences with other specialists who were harsh on my skin when waxing and plucking and over did my brows twice in a row. Other than that I always leave this salon satisfied. read more

Tina listened to me carefully and gave a great haircut. She worked hard and took time to perfect the style for my unique hair. Give Tina a try! read more

Just went here for the first time. Called to arrange a wax and haircut a few days ago and was told they had two appointments with just a ten minute gap. The wax was fine though the aesthetician was less adept at removing the wax than many I have had before, she was very nice and professional. A nice associate helped me select some products though was not informed on prices or safety ratings of the products even though she said she was the retail manager. I then waited almost forty minutes in between my supposedly sequential appointments and ended up not having time for the haircut because I had to pick up my child at daycare. The girl who checked me out was not apologetic at all and didn't even offer to re-book me - I guess they don't want my business! I have lived in San Francisco, Boston, and New York, and have frequented a lot of salons - most of which recognized that this is a service industry. My time is valuable because the reason I can afford spa prices is that I have a demanding job. I really wanted to have a good experience because Cole's is so convenient and sells Aveda which I love, but I really am disappointed in my experience today, plus now I have no haircut for an important function tomorrow! I have no tolerance for service industry businesses that don't recognize the service component! read more

For my first time at Cole's, I was really impressed. I wanted a drastic cut from long to a short bob. Callie knocked it out of the park. She was very receptive to what I wanted, efficient, fun & friendly! I highly recommend going to Callie F! read more