Melanie was so sweet and accommodating when I came in like a tornado changing my mind a bunch of times. Pros! Thank you for returning my sanity with cold stone. read more

Damn, it's good. Remove the thinking and pick one of their premium little mixes for flavors. I recommend tasting the base ice cream and then going from there. I got the banana something or other and added yellow cake. I messed up by getting a middle size. It is a LOT of ice cream. Overdid it with the waffle bowl. Was it delicious? YES! Did I need the calories? Absolutely not. The girl was quick with the order and kind. Cool spot in a shopping strip so definitely a nice treat after lunch nearby. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - San Diego, California

Located in the College Avenue shopping center. Plenty of parking. Excellent customer service, tidy store with plenty of ice cream to choose from. My favorites are their ice cream cupcakes, it comes in variety of flavors. read more

not a fan of what i got. it didn't tast anything like what it was supposed to be which was pistachio. it smelled very good inside, but i was highly disappointed in what i got. i took 2 or 3 bites and threw it aways. disappointing is an understatement. read more

Really cool place for some delicious ice cream. Really helpful service and cool place to hang out to enjoy my food. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - San Diego, California

Went to coldstone last night , the two girls were staring at us as if we were inconveniencing them by ordering at 8:00 when they don't close until 9:30. When I Proceeded to order they didn't even include all of my toppings and the ice cream was almost 12$! I was reading to decide and I felt rushed extremely. Going to a diff ice cream shop next time read more

Worker was super rude and nasty attitude I didn't even have time to look at her name I was so upset. She was blonde working on February 19th 2026 at 3:30PM. I'd suggest firing her before you lose more business, i'm a loyal customer but I will be switching locations now. YUCK read more

Came to Cold Stone at 5:20pm on Friday Jan 2, 2026, the light up sign said OPEN however the door was looked with a written receipt paper saying "back in 30 minutes" no time no nothing. Very unprofessional and inconvenient read more

This worker, Jack, was alone handling the store with kindness and understanding for each customer. Great service and of course yummy ice cream :) read more

Clean fast and friendly. Refreshing, fresh with a great variety and excellent service. The workers were quick and efficient.

So it had been about 10 years since I last had Cold Stone and I think I should probably make it another 10 years before my next visit or I might just go broke. I could legit eat Cold Stone for every meal and I don't think too many people in my life would be in approval of this. Including myself, but I lack self control so I don't count. Welp, breaking news: IF YOU'VE BEEN TO ONE COLD STONE YOU'VE BEEN TO THEM ALL. Yeah, you know what you're going to get when you walk through the door, but as you know, you do have the ability to customize your old faves to breathe new life into your concoctions. A little of this, a little of that... mixy-mixy... surprise, no you have something new. A new addiction. A new creation that will seep into your dreams. A fresh take on breakfast. A reason to skip dinner because it's too much effort. You get what I'm saying. Be careful, ice cream addiction is a slippery slope and Cold Stone just greased the sidewalks out their front door that will allow you to slide right in if you're not careful. Me... I'm not careful. read more

Cold stone, while it can get pricey is always a great stop for something sweet! All workers there that I've encountered are polite and give great service! Icecream is always yummy and I've never had a problem tasting or trying new flavors. read more

Cold Stone Creamery - Raspberry - Ice Cream & Frozen Yogurt Near Me - San Diego, California

Went in to curb my sweet tooth, waited patiently at the counter to order and was totally ignored by the associates. We'd been waiting and the associate went to another family that walked in after us. read more

I'd like to leave a review to the young man working this evening around 5ish. My family of 3 went to eat ice cream and there was a line. The yound man who I think his name was Andrew?? Sorry I forgot but he was tall fair skinned with brown hair was the only employee but he was very fast, efficient, friendly, attentive and provided great customer service did an amazing job with our order of three. However shame on the company for not providing him extra help on a Saturday as we sat there to finish our ice cream I noticed 2 customers walk out because they didn't want to wait. Eventhough he was provide fast service. read more

I wrote a review in October about the Cold Stone in Grossmont Center and how a rude worker almost ruined my son's 8th birthday. After that terrible experience my 8-year-old and his brother still wanted their ice cream. After telling my friend about my horrific experience at Grossmont, he recommended the Cold Stone off College. My sons and I went and boy was the experience a total 180. From the moment we walked in the door the we could tell the energy was different. The gentlemen behind the counter welcomed us with a smile. My son told them it was his birthday and they wished him a happy birthday and made him feel special. They prepared my son's ice cream and gave them a little something extra. I never told them about my Grossmont experience but they really turned around the evening. The boys were so excited about the different experience they asked if they could eat the ice cream right there instead of at home. I said yes and they were in heaven. Thanks to the College Cold Stone for turning the night around and making an 8-year-old feel special. THIS IS OUR NEW COLD STONE! Below is a pic of the boys enjoying their ice cream. read more

Cold Stone Creamery - Boys enjoying a birthday ice cream! - Ice Cream & Frozen Yogurt Near Me - San Diego, California

Love that this location has an almond milk chocolate flavor for those that are lactose intolerant. My favorite has always been the banana caramel and pecan mix on their menu, can't remember the name at the moment lol. Recently I tried the mud pie mojo and it is divine. I also like to get my waffle cone smashed in with the ice cream so the waffle doesn't get soggy while I eat my ice cream. Try it with any flavor you eat, you'll thank me later. Whenever I've gone it's been pretty busy but there's always been enough employees to keep the line moving, you can definitely tell they work as a team. read more

I was craving Cold Stone and wasn't sure where to find a location until I "Yelped." I was so happy to see there was a location not far from where I was. Turns out we had been driving pass this location for a long time not knowing it was there. I purchased my favorite "coffee" ice cream with pecans. This location was not busy at all but I would imagine it gets pretty busy because it's near the San Diego State University. The young lady helping us was super friendly and offered us samples of the flavors to help our decision making process. I am so glad I found this Cold Stone thanks to Yelp. read more

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I'm usually tasked with buying the cake for all our office birthdays, and today, I was looking for an ice cold cake, fitting for this rainy day. I called ahead of time to see if they had a strawberry-flavored cake for pick up since that is the birthday gal's favorite. The woman who answered (Margaret?) was very friendly and extremely knowledgeable. She began, "Oh yes, we have it in the 6-inch round which serves about 8 ppl and an 8-inch round, which serves about 14." She gave me the pricing and then began to describe a cake called, "Strawberry Passion." Moist red velvet cake, strawberry ice cream & graham cracker crust w/ strawberry puree wrapped in fluffy strawberry frosting---" She barely finished describing it, and I said, "Great! I'm on my way!" *click* I was all set with this one until I realized there were 2 other strawberry options. One had a raspberry flavoring to it, which I didn't like, so I read the other one: "Strawberry Cheesecake Paradise" Hmmm...paradise huh? I kept reading: "Layers of moist yellow cake, CARAMEL, strawberry ice cream mixed with GRAHAM CRACKER PIE CRUST and cheesecake ice cream mixed with strawberries wrapped in FLUFFY frosting and topped with strawberries and CHOCOLATE CURLS" http://www.yelp.com/biz_photos/cold-stone-creamery-san-diego-9?select=jr5gK8oMEp9fL_y1xQ4ckA#zTz1w4uKXYv9UMHpjEmUog "Um, you know what? I'll take this one instead" I was then politely asked if I wanted that cake in 6 in or 8 in and that I could choose from yellow, purple, or pink. She even did the writing in a red icing to match the strawberries on the cake! How sweet! Service was absolutely excellent & she even gave me a little booklet of their classic cakes so I can see what flavors they'll have for pickup ahead of time! So considerate! I've been to this location about 5 times and every time the service is great and the staff here are very knowledgeable about their products and professional. It's also very clean. The Strawberry Paradise cake did not disappoint. It had a great combo of complementary flavors and did not taste like your avg ice cream cake. The 2 types of ice cream + moist yellow cake +caramel & delish frosting made it absolutely perfect. Most of our office is on a diet right now, but every single person had a piece and LOVED IT. A few coworkers even wrote down the name of the cake so they can get it next time for themselves! I am usually not a fan of strawberry desserts, but this yummy cake changed my mind! I'm in love.... read more

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My husband and I love Cold Stone and we always look forward to coming here after our dinner dates. The girls working here are friendly when we want to sample different flavors. So sample away! My absolute favorite is the Sweet Cream ice cream. This base with any fixings will hit the spot. It's vanilla on steroids. My husband loves the Birthday Cake Remix and this little mix trumps every other ice cream he has ever had. Sign up for the rewards club online. Every $50 spend earns you a $5 cash card. It will accumulate quickly if you frequent Cold Stone often like us! And hey, why not be rewarded if you were going to eat there anyway? Minus one star for the lack of seatings. One tiny table and three tiny chairs just don't cut it. Perhaps some tables outside like the neighboring store, Tapicoca Express would be nice! read more

I don't eat too many sweets but I occasionally crave ice cream. I don't understand why this specific cold stone has very low ratings, but all I know is that I have a perfectly fine experience every time I come here. The ice cream is good, the staff seems nice.. what else is there to ask for? It's a franchise, so of course I don't expect anything extravagant and bazaar. Also I recently bought an ice cream cake here and I've never had one here before. I got the strawberry passion cake and it was very good. The cake was not crazy sweet like baskin robins and the strawberry ice cream was really good. I like it. :) read more

Cold Stone Creamery - Strawberry passion cake - Ice Cream & Frozen Yogurt Near Me - San Diego, California

Not much you can say about a chain ice cream store, it all comes down to the people who work there. And the night I went everyone was nice and helpful. One of the scoopers even did a little toss of the ice cream scoop to put it in the bowl. read more

I never write Yelp reviews but my experience was so bad it is worth sharing. On the website, they said the store closed at 9:30. I drove 15 minutes to get there an HOUR before closing and the doors was locked (it looked open) and the two employees working there just waved me as they were wiping down counters, saying they were closed and then didn't acknowledge me at all. If door closed at 8:30 please update your store hours, I'm not sure why this store closes an hour before when they say they do online. Not coming here again at night cause I don't know when they decide to close down read more

Meh. The ice cream has a strange gummy consistency and the prices are exorbitant. I only stopped in because the line at the frozen yogurt place nearby was so long. $42 for 5 small ice creams is way too much. People were nice but it just wasn't worth it and I won't come again. read more

Love Cold Stone and love this location. It was clean and the staff were very nice. They have my favorite toppings (Black Cherry) so I will be back and have to exercise more!!!! read more

Not friendly!! No more samples. How are we supposed to know if the feature flavor is really worth the price and mix in.

Very friendly and attentive with any request. My favorite is the Strawberry Banana Rendezvous (strawberry ice cream with strawberries, banana, graham cracker pie crust and white chocolate chips). It wasn't on the menu board but i asked if they were still able to make it and the girl was total cool about it and said yes! 4 stars because I wish there was a bit more seating but i understand if they're trying to vibe it for take out. It's a pretty small shop for dining in anyways (like any other ice cream parlor). read more

Cold Stone Creamery - Strawberry Banana Rendezvous - Ice Cream & Frozen Yogurt Near Me - San Diego, California

This is our go to place for ice cream since it's really the only cold stone around, so we have been here many times. At first it was good and I had no complaints, but the last two times we have gone we have received terrible service. I read other reviews and it's not just me. The girls will stare you down if you're a female and literally try to make you uncomfortable, why else would they do it? Last time my boyfriend went in alone and he said they were giving him looks like he was dumb for what he was asking for, you know if a dude says this that they were giving off attitude. This time we had a dude serve us who was nice and made it pretty well. While two girls just stood behind the counter staring. Fuck that, I don't like girls trying to bully other girls. Maybe get a new job if you hate making ice cream and dealing with people so much. read more

Supreme waste of money. The three kids working in there gave no crap about their jobs, and they messed up our order. Got the German chocolate cake flavor and ended up with just chocolate and brownie mixed in, nothing else that is supposed to be in it. :( read more

I'd like to rate it higher however Jeannette literally had to get a bunch of items herself. And I could tell she's the only hard worker you guys had that night. Came in on a Tuesday. If you see this Jeannette, or management I hope you all get this girl some help in the form of more solid coworkers. Jeannette is a rockstar! read more

Omg great customer service and custom flavors. We bring our own custom fruits to top the ice cream. We love the Godiva chocolate candy mixed into the mint. read more

Sorry for the long rant but seriously Never coming back to this location. My husband and I wanted a nice little desert after dinner. We just came in and wanted to order a peanut butter cup and cake batter ice cream. We had this nice blonde lady help us at first and she stepped to the side to make mine. Then we had this young bearded guy I didn't see his name. But anyway he was the one to take the order for my husband. My husband wanted the cake batter ice and proceeded to tell the guy he wanted the cake batter batter. This employee then proceeded to belittle us in front of everyone by asking us what is the cake batter or what's missing from the cake batter all while standing there not attempting to make what my husband ask for. Me and my husband were so confused. I believe he was hinting at the fact we said the title of the ice cream incorrect. Then the lady that worked with him told him to stop and she apologized for him giving us a hard time all while laughing. He said well we aren't gonna know what to make if you guys don't say it right. Like for real guy? Wtf we were so thrown off and Lowkey embarrassed because he made us look stupid. Like I understand we said the the ice cream title wrong but instead of being a smart ass where's the customer service at? Like okay well you know what we meant my husband was literally pointing to the one he wanted that was on The poster. It just made me feel sad we came in smiling having a good time from our dinner and we thought going here was gonna make it much better. The ice cream was okay but that wasn't cool . As if people don't already get anxiety from ordering you got people like that working customer service. Clearly that guy has been doing this because the girl even gave me a bigger size for my ice cream to compensate for his shitty attitude. That guy sucked and I wish I got his name, Ryan? Idk but it happened 10/12/23 at 6:45 ish. We spent 18 bucks for 2 ice creams the least we can get is decent service not get belittled. read more

Hi, are you guys offering curbside pickup? Yes, just give us a call when you're here and we'll bring out your order. Sweet! *places order online, 8 minute drive to shop, notification that my order is ready, calls store* Hi, I'm parked right out front of the store and wanted to get my order handed off to me. Oh, we're not doing curbside pick up right now because we have a line forming in the store. That's ok, I will wait. *employee laughs* actually we need you to come in and take your order. ****Mind you there were at least 10-12 people scattered outside of both shops next door to Cold Stone, some not wearing masks. Finally, after explaining that I didn't feel comfortable getting out the car and going into the store, they brought out my order.**** I guess curbside pickup is only when they feel like it. read more

BEST ICE CREAM EVER. Omg the ice cream cakes are even better. The staff and service was good. Gonna comeback for the ice cream cake when theirs a birthday around the corner! read more

This cold stone place sucks ass. Employees are very rude and not helpful. They're bunch of inexperience cake decorators. A happy birthday writing on the cake looked like crap.. Never going back here and trust me if you are a female and your sever is a female too. Theyll be a bitch to you.. read more

Cold Stone Creamery - The icing writing looked written by a 5 yr old. Terrible. - Ice Cream & Frozen Yogurt Near Me - San Diego, California

Well, let's just start with full disclosure, I am not really a fan of ice cream BUT my dates normally are and they always crave Cold Stone. The concept is great and I've had it before when I thought flavors were great as well. The review in this case is more about the service and location experience. We came in and there wasn't anyone available on the counter, we had to wait a couple minutes for someone to come out. After that, things went down pretty smoothly and my date left the place feeling satisfied. I also would like to comment saying that the store looked a bit outdated and not necessarily super clean. Cold Stone is a solid option when the ice cream craving kicks in. read more

Very small place but good ice cream shakes here. It served its purpose and left me satisfied! Parking is a pain in this shopping center though. read more

This ice cream is very fun But I hope the company stops hiring teenagers , most of them act childish, goof off in front of customers and are not professional. Like Rachel who works at the one in jamul off of campo rd. was rude and kept getting my orders wrong read more

*****Wow, first things first: ***** Their cake batter ice cream tastes JUST like cake batter, delicious! I see they try and accommodate the wise and fit: Sinless splenda smoothies are now available. I say to hell with that! If I am here, I will go BIG or go home. I can always sit home and eat steamed broccoli if I need a healthy snack, so i did what any premenstrual chic would do in a time like this: Ordered a large cake batter size in a cup with cookie dough, great service and friendly people. Ample parking, they take credit cards, atm card with visa logo, air conditioned indoor seating or patio seating, loved it!! read more

Rocky was awesome. She totally helped us create an awesome ice cream flavor. Great customer service and great ice cream! Can't ever go wrong with ice cream. Thanks Cold Stone, great staff and great product! read more

The women here are so nice. I come here a lot with my bf and everyone is always so pleasant. Thank you, ladies!