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    Cold Stone Creamery

    2.2 (80 reviews)
    Closed 12:00 pm - 9:00 PM
    Updated 1 month ago

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    Nancy S.

    Ice cream with a view! This location is a fun touristy place with a beautiful fountain which leads out to Lake Ray Hubbard with a beautiful view and very picturesque areas. Surrounded by hotels and lots of bars and restaurants a nice place to visit. Keep cool from the hot Texas heat. The flavors are great with pre crated options available to go or you can create your own. A little pricey but very good quality you can taste. Come cool down with some cold stone.

    Laura P.

    Store in rough shape and customer service severely lacking at this otherwise busy Coldstone in an upscale shopping area on the lake in Rockwall. A manager was behind the line helping for 5 min - then she left and the whole ordering process cratered. We were there another 30 min and never saw her return. Was she on break? The line was out the door at one point! Not impressed by the lack of cleanliness of the indoor tables, the long-standing damage to the store's walls, absent management and the way people were able to go all the way through through the line to the cash register without having their orders taken - so the cashier walks away to make ice creams with mix-ins and everything stops dead. I mean, how does that happen? 3 stars for ice cream 1 star for cleanliness and maintenance 1 star for service 1 fix your dirty store, fix your visible damage, fix your process stars

    - trashy and sticky spot

    Crazy busy, so thinking it must be a great experience, right? Sadly, not the case... Very, very dirty Poor service Workers seemed to be annoyed to wait on us They waited on me, left my husband standing there With a line out the door, 3 boys decide to just chat and hangout, eventually giving my husband attention Did I mention it was dirty? With everything costing more these days, this stop isn't a way I'll spend my going out $'s Sad

    I had a wonderful experience here! The staff were very welcoming and provided outstanding service! The worker Natalie who made my ice cream was so nice and made my ice cream to my great liking and my exceedingly high standards! Very Impressed, Give this girl a raise!!

    We walked in and we were the only people to be found - we only continued to wait because we had a Gift card. 10 mins later MarKhia comes out of the bathroom and proceeds to not speak to us and just stand there and wait for our order. I was disappointed in the customer service, the timely-ness, and my cold stone was not mixed as I would have wanted. Will not be returning.

    Birthday cake ice cream - small scoop
    Elsa J.

    Minimum spend here is $7, but THERE IS ONLY ONE ICE CREAM PLACE IN ROCKWALL, so what's a girl to do? Located at the harbor, I loved grabbing a scoop here and walking out to the beautiful views. It's an experience in itself! The line can get long, but everything moves quickly. A small seating area with two small tables in the shop, but there is additional seating outside and at the steps of the fountain. The delicious birthday cake ice cream includes fudge chunks and colorful sprinkles. Distinctly slightly more vanilla than vanilla ice cream, I want to come back and get the flavor again. My ice cream did melt at a faster rate than expected. Just speculation, but the shop itself and the tools they use to make the ice cream creation isn't chilled. Still really good, and it didn't come out like soup.

    Cheesecake Fantasy

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    3 years ago

    I love Coldstone in rockwall. Whenever I'm watching a movie at Cinemark I always make sure to get some Ice cream before watching a movie.

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    2 years ago

    1star terrible service did not treat me well also the 14 year old kid said he's 6 foot ( he is not 6 foot he's 5'10 tops)

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    4 years ago

    Smells like something died in there. If you can get past that, the ice creams not bad.

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    3 years ago

    Very poor poor service and quality of the product. By the time I got my ice cream it was melted.

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    Page 1 of 2

    Ask the Community - Cold Stone Creamery

    Review Highlights - Cold Stone Creamery

    Don't know if that's a Cold Stone issue or a Harbor issue, but the dumpsters or grease traps at the harbor can be really disgusting at times.

    Mentioned in 6 reviews

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    Ruby Baking

    Ruby Baking

    4.5(15 reviews)
    2.3 mi

    We have gluten and dairy allergies and had been super excited to try this bakery. We were so…read moreimpressed! The bakery itself is adorable. It is clean and decorated cheerfully. When the door opened, it smelled absolutely delicious! When you venture in there are cute decorations. You are greeted by displays of beautiful allergy friendly baked treats. Coffee is available also. The service was prompt and friendly. We had difficulty deciding what to buy but all the treats we chose were delicious. Try the cinnamon rolls!! They are the best GF cinnamon rolls that I have ever eaten!

    If you've ever thought "gluten-free, vegan, AND nut-free? That's gotta taste like cardboard," let…read moreme introduce you to Ruby's Baking Co. where Chelsea--the absolute ray of sunshine behind the counter--proves us all so wrong. I've eaten, ordered, and visited more times than I can count (seriously, I've lost track... and maybe my self-control too). The moment you walk in, you're hit with the most AMAZING smell--like a warm, sweet cloud of freshly baked heaven. Honestly, if they bottled that scent, I'd wear it as perfume. It's impossible to leave empty-handed when the air itself is practically whispering, "Just one more treat..." Let's talk about the Strawberry Cinnamon Rolls--they're like a warm hug from a strawberry in pastry form. And don't get me started on the Red Velvet Donuts... soft, rich, and they'll make you question every other donut you've ever loved. The Raspberry Lemon Loaf? Basically, summer in a slice. Even the "regular" cinnamon roll is anything but regular. The vibes? Immaculate. It's the kind of place where you walk in for "just one treat" and leave with a box full of goodies and a heart full of happiness after a lil' chat with Chelsea. She's the type of person who remembers your name, your favorite treat, and probably your life story if you visit as much as I do. Bottom line: if you haven't been yet, what are you even doing with your life? *I would have more pictures but I eat all my treats before remembering to snap a picture.

    Photos
    Ruby Baking - Indoor display

    Indoor display

    Ruby Baking
    Ruby Baking

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    Cold Stone Creamery - icecream - Updated May 2026

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