Absolutely YUMMY options for ice cream! The portions are great, prices are fine, service is decent, shop is small and clean. Will come again. read more

best ice cream I've had all day. our ice cream chef was kate and she was phenomena. GIVE THAT A GIRL A RAISE. Annie rung us up, and she was TOP TIER, and she had someone shadowing who needs a raise too. in conclusion, best cold stone west of mississippi. give these workers the hours they want! read more

When we arrived they were super busy, it took us about 20 minutes to get through the line. The ice cream flavors weren't bad, but they weren't special either. I would recommend G's dairy if you're looking for ice cream, it's a much better option. The staff was great, you could tell they were doing everything in their power to keep things quick, they even made my wife ice cream in its own separate area with clean tools for her but allergy. read more

Cold Stone Creamery - a display of ice cream - Ice Cream & Frozen Yogurt Near Me - Rexburg, Idaho

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I went in and ordered 3 ice creams. The girl helping make two of them gave me a small amount, split it in half, and took the rest back to the back room, probably for herself. The girl that made the third gave me the full amount. We waited in line for over 30 minutes. read more

DONT BUY A CAKE HERE We live 5 min from cold stone. Picked up this cake and it almost instantly stated to fall apart. Five min after we picked it up we have it in our freezer. And now it looks like this. Im seriously wondering if all their freezers are broken. read more

Cold Stone Creamery - Melted cake - Ice Cream & Frozen Yogurt Near Me - Rexburg, Idaho

This was a clean, orderly creamery restaurant. Nathan took our orders, and created beautiful treats for us. He was very kind and made us feel welcome. I love this Rexburg Cold Stone! I hope Nathan's working when you go there to enjoy a treat. read more

The tables were dirty & sticky and they seemed understaffed as the line quickly grew. We were given different mix ins than what we asked for, even though they were from the Signature Creations line. I ordered the Strawberry Batter Batter that was supposed to be a strawberry cake batter ice cream base with red velvet cake, graham crackers, and whipped topping mixed in. Instead I was given brownie chunks and a little bit of cookie dough in my strawberry cake batter ice cream. My husband ordered a chocolate peanut butter Signature ice cream in a cone and he was given it in a cup with an empty cone for him to fill himself after we purchased our ice cream. It was messy. I love a late night ice cream run, but this didn't quite fit the bill for us tonight. read more

Cold Stone Creamery - Strawberry Batter Batter - Rexburg version - Ice Cream & Frozen Yogurt Near Me - Rexburg, Idaho

It was amazing and the people there were very nice and blessed us with help on mario. Very delicious and amazing as usual. Smells very nice in there read more

me & my fiancé both got cake batter icecream. it was sour but we didn't think too much of it at first until it just kept getting more & more sour threw it away & what do you know both up all night throwing up with terrible stomach pain read more

Service is terrible, and the ice cream doesn't actually have any flavor somehow. I got mint and strawberry ice cream with chocolate shavings, and the only part that had a distinct flavor was the chocolate shavings. This had been a tried and true flavor combination for me since I first tried it In a gelato shop, but the bowl I got was nothing more than sweetened frozen cream with way too much artificial coloring. Not worth the price, you'd honestly be better off going to McDonald's because it's the same quality read more

The ice cream was very yummy however the price is very high. We only ate there because we had a gift card. Tasty but I'm not rich.

So we wanted some ice cream on a Saturday night from cold stone. We show up 10 minutes before closing and we get turned away at the door because they said they were too busy to serve us and close on time. Is that a thing? I'm not super upset about it, I went straight to dairy Queen and got a blizzard but I didn't think that was very cool. Is it common to refuse people service like that? read more

Good ice cream, good employees, good atmosphere, overall GOOD!! I really love the ice cream at cold stone.

Worst, slowesr customer service ever experienced. Owner was the most rude we have ever encountered. Prices inflated. We will never be back.

WORST customer service we have EVER experienced! Owner was rude & disrespectful & said "I don't care!" & walked away when asked a question, while he had his child with him. I don't see how any business can thrive treating customers that horribly. He is also teaching his young staff, and children, that treating customers with disdain and disrespect is OK. Guess not all owners have learned customer-service comes first in a business establishment. read more

Just got there at 10 50 and was met at the door by an employee who said we couldn't come in because they had a too many people to be able to close on time. They close at 11. I get it, I've worked in restaurants a lot but those hours on the door is a promise. Everywhere I have worked, that meant something. But I guess not at the Rexburg Coldstone. read more

Always rude and don't treat me like a guest. And they rush my preset when no one is there and don't even let me get all the toppings I want because they want me out. They used to be great. read more