I love going to Cold Stone!! They are consistent with my favorite ice cream and topping. I always want to try new stuff but I end up getting the same thing every time. The staff is friendly and knowledgeable. It's usually busy and they keep the wait time minimal. Mahalo!! read more

This was our desert idea. Ice cream cups with chocolate chips or oreos. First ice cream in a month Special read more

Cold Stone Creamery - Choices - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

The young lady serving was pleasant. The store looks a bit shoddy, not quite clean. They didn't have any walnuts. The Sweet Cream ice cream was not. It tasted exactly like the Vanilla ice cream. Very vanilla tasting and overly sweet. Mine went in the trash. $8.50 wasted. read more

I love this place so while we were in Hawaii in Maui and we saw it we wanted to stop of course. The kid working Michael was great and gracious. Good conversation and great service. I recommend this spot to everybody in the area. The coffee ice cream is delicious and the spot was so clean. Nice job guys. read more

Cold Stone Creamery - Coffee ice cream with Heath bar - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

Coming from Oahu, this shopping area has all of the good spots that left Oahu.. I miss Cold Stone and was lucky to stumble across this one while in the area. The guys were nice and very patient with me as I initially ordered something but realized they still had the old menu and immediately changed to the Peanut Butter Cup perfection. He was already scooping up the chocolate ice cream anyways and was nice about it. Usually I would get that with the peanut butter ice cream, but this'll hit the cravings. When he was ringing me up, he had asked if I had a rewards number but I doubt I ever signed up for one. Although, I should have knowing that I may need to fly back here to get my PBCP fix! read more

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I'm from Oahu, so coming here is always an absolute treat since we don't have any locations on the island. Upon entering, we weren't greeted by the staff, and there's no clear starting line--so two groups ahead of me were just standing around until the next person was called. They only had two workers, so depending on how busy it gets, you might end up waiting a while to be served. That said, my absolute all-time favorite is their strawberry shortcake. It's simply made with their sweet cream ice cream, fresh strawberries, whipped cream, and yellow cake--all combined and smashed together in the sweet cream. It's so good every time! read more

Cold Stone Creamery - Strawberry Shortcake - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

Cold Stone in Kīhei is definitely on the pricey side, but the ice cream is really good. Creamy, rich, and the mix-ins are always fun. The staff was friendly and the place was clean. A nice treat if you're in the area just be ready to spend a little more than usual for dessert. read more

First time from Oahu, always wanted to try cold stone ice cream! Seen it all over TikTok and instagram I got French vanilla with brownies, Oreos, cookie dough and it was BOMB with the love it size. It was a lot and I would say it was worth the price and the amount of ice cream and toppings you get with. I'll be coming here every night until I go back to Oahu definitely! read more

Cold Stone Creamery - Love it size with French Vanilla Oreo, Cookie dough, and brownie topping - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

Come to find a sweet treat after dinner. Conveniently located in the Piilani Shopping Center - with ample parking, lots of places to sit and eat and great hours of operation. Walked it and spent feel rushed in picking a flavor. Workers promptly made our order. Mint icecream flavor and mix-ins worked nicely together. Jadon efficiently rang us up and offered the utmost customer service! Service with a smile! Thanks Jadon for making our night! read more

This place was so clean & extremely delicious !!! Service was phenomenal as well!! 10/10 read more

Cold Stone Creamery - Ice cream options - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

Wonderful Cold Stone run by a wonderful family, great service. Easy to take the whole crew. read more

I didn't get the young lady's name, but she was pretty awesome. When we came in she greeting us and took her time understanding what I was looking for. She offered a sample. I tasted and she kept asking if I wanted to try any other ice cream. I initially said no because there were others in line. She said it was fine. I asked for 3 other samples which helped me decide which ice cream to select. The same young lady (I'll get her name next time) took her time putting my creation together. Even after she finished it she asked if there was anything else I wanted. I said no because I wanted her to get to the next customer. I will visit here again for the warm welcome and attention for my order. It makes a difference. Great job! read more

During my time on Maui during a weekend in March 2024, I ended up here buying dinner at the Piilani Village shopping Center. And then, I saw Cold Stone Creamery. It was one of those things where I had to debate ice cream the evening before running 13.1 miles the next morning. I was also celebrating a milestone of sorts because it was about 12 years since joining a crazy marathon club called the marathon maniacs. So, I decided to do just that I celebrating with ice cream from cold stone creamery. The experience here at this ice cream shop was front and swift, about 10 minutes in total, with five minutes of deciding what I wanted to have for this milestone occasion. I ended up having basic chocolate and I purchased a pint of it. Wallet is more ice cream than the single or double scoop, buying the pint of ice cream provides more value than just buying two scoops. It may be more expensive, but you get more value, just total quality and quantity of the product being purchased.the staff was fairly good at what they do and they are very friendly. I ended up mixing chocolate chips into my chocolate ice cream which was pretty chocolaty in the final form. The rest was delicious and I enjoyed it in the hotel room instead of outside the ice cream shoppe. For the most part though, ice cream makes the world go round. Whether you want a sweet treat or just celebrating great accomplishments, ice cream and Cold Stone Creamery can definitely make that happen. At least, Maui helped and it was nice to just be here supporting Maui after the tragic wildfires of August 2023. The overall experience here at this Cold Stone Creamery was good and casual. I even ended up purchasing my friend's ice cream too, since she helped with the transportation for free during my stay on Maui. The ice cream parlor was small, but queen and sizable. ColdStone creamery may not be a household name in Hawaii like Baskin-Robbins, it is a good place for anybody and everybody to get premium ice cream. Your topping of choice. I think that's what makes ColdStone Creamery different than anywhere else in the industry. I particularly like the fact that you could look at the dozens of ice cream that they had in the freezers and all the colors that they can mesmerize you. For me, I ended up with my beloved chocolate because that's what I love. Maybe I'll try a different flavor, but for me chocolate is the one and only for me. The prices here are pretty standard for what they offer. I do love the fact that $10 or less can get you a pint of ice cream. Ice cream parlors are a diet these days but there are always a handful of neighborhood ice cream shops anywhere you go. I'm glad that ColdStone creamery is here on Maui. Also, if you are here on Maui, and in the Kihei neighborhood, and love ice cream. Do yourself a favor and come down here to this particular ice cream shop because it is a wonderful place that you can get homemade ice cream for a reasonable price. The base flavors are kind of limited here but you know you get good quality ice cream when you come here. You can always mix and match flavors, but I prefer to have straight flavor to maximize its deliciousness. This Cold Stone Creamery location is nestled in the Piilani Village shopping center in Kihei, Maui. They accept major credit cards as well as cash. As far as parking goes, there is a large parking here for those who shop and dine in the Piilani village shopping center. I'm not too sure about the bus coming here, so best bet is to look at the bus website and see if they come here. Pretty sure they do because one of the larger area landmarks in the area. And people love to shop. Apparently. I came here through a rental car driven by my friend and left here the same way I came just a little ice cream fix for my stay on Molly and that's not a bad thing either. In fact is a great thing to have ice cream anywhere you are. Especially in Molly right before a 1/2 marathon event. And so, if you're here on mommy and want your daily ice cream fixed, consider coming to this Coldstone creamery location, where you'll get that and a whole lot more. I definitely recommend it especially the chocolate. Mmm chocolate. Now I am craving chocolate now. Lol Just to get there quickly before they run out. 5.0 stars for the overall experience. Can't go wrong with ice cream. Support local! A read more

Stopped in a week ago with my 2 daughters. They both love the ice cream here. It's always a hit. I was surprised when we asked for a small sample of ice cream and were told that samples are no longer offered by the store. This is the first ice cream shop I've ever been to that refused to provide samples. We were in Baskin Robbins last weekend and they happily offered samples to ensure that the customer was satisfied with the ice cream they were about to purchase. I was also disappointed that napkins were not kept stocked (at an ice cream parlor, this is really a must). I had to wait a long time for the customer before me to finish ordering before I could ask the one staff member for napkins. And that customer also asked the same. Keep the napkins stocked at all times. Nobody should have to wait for napkins when they have ice cream on their hands, face or on the table. The staff member seemed very disinterested in the work. Had an Airpod in one ear. Didn't seem appreciative when given the max default tip of 25%. Not so much as a thank you. Never smiled once, to be honest, from the moment I walked in the door. The ice cream here is good and so are the mix ins and menu choices, but on a lot of levels this just isn't a fun place to go for ice cream. It's kind of depressing, I'm sorry to say. read more

We always it here. Jen was great! Very professional and put together some amazing ice cream concoctions! read more

Cold Stone Creamery - This is Jen! - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

The ice cream was okay. The workers were nice. Way overpriced, $20 for 2 small scoops. You want a good ice cream spot? Go to Mau'i Gelato. Generous servings and fair priced. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

Yes, the most awesome refreshing place in the world only Maui has its own not even Oahu has one!!! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

Do not count on this place to make your cake for a birthday party! We ordered a coffee house crunch and was told it would be ready the next day after 5 pm. I drove all the way from Kahului for a cake only to be told that they didn't make it because they all attended an event at A high school. They had the whole day to call and say that but chose not to. Now we are stuck without a cake.. Big WTF! A call would've been nice. I mean are these idiots living in the stone age?! Everyone has phones. I dont ever recommend anyone depending on them for a cake if you need it for a special occasion. Bring your business elsewhere. read more

Aidan was great with his service. Really nice flavors and ambience. Would definitely visit this place again.

Updated review for PEEPS ICE CREAM! If you love Peeps like me you'll love this new creation. It's limited and this is the last week so I had to try it. It has a marshmallow flavor with crunchy sugar sprinkles and a Peeps chick on top. So good and cute! Hopefully it will be back next Easter! read more

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I ordered a cake to celebrate my fiancés 50th birthday and this is what Cold Stone in Kihei presented. I ordered the cake over a week before I needed it, and at the time I scheduled to pick up, the store called and said it wasn't ready yet so I opted to get it the next day since we had plans later. When I got there with my fiancé, I was so embarrassed. I reached out immediately but haven't heard back. read more

Cold Stone Creamery - Absolutely horrible - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

Great service and great ice cream. Banana cream pudding ice cream is the best. Too bad it's only seasonal

The ice cream was delicious. The service was awesome. The ambiance is an ice cream shop. read more

Cold Stone Creamery - Vanilla Waffle Cone - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

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Someone please help this place!!!!!! Understaffed and service takes 10x longer than expected. YES this is the only cold stone (besides fake one in Oahu airport) so if you love this stuff you gotta deal with BAD BAD and I'm mean BAAAAAAAD service Need a revamp from management and/owners unless they really DONT care that their staff is suffering from angry customers !!!! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

My family and I haven't had Cold Stone in years since Oahu closed their locations and we've been waiting for this day to come to Maui just to have some again! The ladies working are so quick and friendly. Ice cream was just as delicious as we remembered. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

Great service and great ice cream. We came in on a hot day the benches outside were too hot to sit on. So we came into cold stones and were helped immediately. Thanks. read more

Best customer service we've received in all the times coming here. Very patient with our keiki

Friendly staff. Always gotta stop by Cold Stone whenever I'm in Kihei. Great ice cream. Lots of options to choose from.

We visit this location around May each year. I've had both good and bad experiences. We dropped in about three times this trip and each time we had friendly and fast service as well as creation made accurately. Mahalo cold stone for stepping up your service! read more

Cold Stone Creamery - Cookie Doughn't You Want Some - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

Worst of the worst ! How bad can you be ? Well don't try these bozos ! First door dash order had completely forgot one of two ice creams . I know how challenging two Ice creams can be !Nicest door dash driver ever calls them and goes back and gets their mistake . They then give wrong ice cream to driver . Times are tough to get people of any brain substance. These guys are failing. read more

It was very hot today so the ice cream melted in the first 5 seconds being outside. Lol I've been coming to this cold stone since I was a kid and the staff is always friendly. The boy who rang me up made a few jokes and was very funny and friendly! I got a "like it" sized cake batter ice cream with yellow cake and rainbow sprinkles mixed in. He gave me a decently large scoop of ice cream. Overall, great customer service and good quality ice cream. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

There's never a bad place to have Coldstone... but Maui has GOT to be up there with the best. Shout out to the homies in Kihei!!

Great service and ice cream. Best selection, and prompt service. Can't wait to return and try one of their cakes

Friendly staff, clean facility, and delicious flavors! Worth the drive to Hawaii's only Cold Stone store. read more

Cold Stone Creamery - Lucky charms and honeydew ice cream. - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

Love their Mud pies and their chocolate shakes. Yoey an Lindsey​ had the best customer service! read more

Cold Stone Creamery - Chocolate shake - Ice Cream & Frozen Yogurt Near Me - Maui - Kihei, Hawaii

Great customer service!!! We loved Adam he was so nice and very helpful of what we should order. Thank you!

Love this location! they have a clean store and great customer service! The ice cream is amazing!

So good i would reccomend a sample or ice cream cone or a free waffle bowl or a cone.

Treated myself.... Sadly the ice cream was melted away before she even put it in the cup... i felt obligated to pay, wtf disappointing!!!

Great smell and nice ice cream server. There was ice spice playing in the background and a good vibe