The inside was super clean, the employees were nice and overall it was a great experience. All of our ice cream was super yummy, and the cake batter was my favorite! Check out this Coldstone for a solid ice cream dessert! read more

Yum, Tum,Yum absolutely delicious. I love the Sweet Cream with Gummy Bears. They take their time me up the the goodies into to ice cream. I also friend the the cake batter, it was ok. Not great (in my opinion) I will stick to sweet cream. (With apples, gummy bears, blueberries, And strawberries mixed in. Delicious!! The service is always great. We are treat with respect. And the store is cool , clean, and has great menu of options to try. **FYI- if you want a custom cake -order well in advance. Good luck!! read more

We love Cold Stone and have been coming to this location for years. Unfortunately, both my husband and I got sick after getting ice cream here recently. We hope it was an aberration! read more

Love this Cold Stone. The people are friendly and the service is fast. Ordered online and it was done in under three minutes!! Thought I would be waiting once I got there. And, again, can't say enough about the service. Have been coming here for years. Love this place!! read more

The AC is down and super hot inside!! My ice cream was soft and I couldn't even sit inside it was so hot!!! The sign is certainly correct! There's no cold here!! I felt so sorry for the employees!!! Yet they still had s good attitude. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Littleton, Colorado

I ordered a cake for my son's birthday. We got exactly what we ordered...and it was ready at the time I'd requested it! Great service. The missing star is not a reflection of the employees or the location, it is the price. A 6" cake was $45 when all was said and done. We would definitely go back, but only for special occasions. read more

Cold Stone Creamery - This is the 6" with chocolate ganache and snickers. - Ice Cream & Frozen Yogurt Near Me - Littleton, Colorado

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Went here last night when i was oncall at work and there was a line. The staff that was working knocked out a ton of orders in the blink of an eye. The crew working at 7:00pm 8/4/2023 hats off to you, you're crushing it!!! read more

My absolute favorite ice cream!! I love trying all the new creations! The originals are also amazing! read more

A few weeks ago, I went to Cold-Stone.I went with my family, and we win´t just for a little treat. I love Cold-stone because it has sweet flavor in all sweets, amazing servos, and another thing is the ¨Frozen¨ and happy another. Cold-Stone has quickly become my favorite ice cream store. Cold-Stone sweets are so delicious that my mouth is constantly watering.Me and my family love Cold-Stone because of the variety of flavors, Cold-Stone has so many flavors to choose from it is so hard to decide which flavors I like best, but from a long experience of all the flavors, I chose Cookie Dough. The only problem I see is that the serving is extremely big, so it is difficult to finish it. The service at Cold-Stone is super awesome, not to mention the cleanliness b.It is so hard to distinguish the difference between how clean it is and a fancy restaurant.I love the servos because everyone is so kind and sweet¨. The atmosphere in Cold-Stone is so Frozenly happy! It has some outside seating along with the inside. It is so happy, well you would expect it to be seen as it's an ice-cream parlor. The kindness around the place is so amazing. I love Cold-stone because it has sweet flavor in all sweets, amazing servos, and an another ¨Frozen¨ and happy. Cold-Stone has quickly become my favorite ice cream store. If you're looking for a lovely ice-cream store then you should go to Cold-Stone. read more

The ice cream here is good but it's the staff that sets this place apart. They are so friendly and accommodating. The restaurant is clean and not sticky like other places. Definitely give it a try! read more

I don't come here often, but when i do, i'm always surprised by the new flavors & combos they come up with :) most recently, i ordered the birthday inspired combination and boy was i surprised! cake batter ice cream, brownies, sprinkles, and a splash of even more toppings made up my delicious creation....and it was just that...DELICIOUS! the service is always friendly, store is nice and always stocked with water [why is it we get so insanely thirsty for water when eating ice cream?] and honors military discounts :) ahhh perfection! read more

Unfortunate experience tonight at the Cold Stone in Littleton. We ordered 4 love it ice creams and 2 like it ice creams. What we got was 5 like its and a gotta have it. 1 of the orders was correct. The others had ingredients missing and one didn't have ingredients at all. We easily could have fixed it if we didnt live so far away and they would answer the phone. We got busy signals for the first 5 tries and no answer the last try. We pre-ordered the ice creams and had to wait on a long line to get it because they didn't put it out with the to go orders. Not sure who was shift manager tonight but maybe some training is in order. We spent alot of money and probably wont go back. read more

Great customer service! I am new to the area and had not yet visited this location until today. I have always loved getting ice cream cakes for birthdays from Cold Stone, but seem to always have bad experiences with customer service. Not today! I called in the late afternoon for a last minute cake. Paige was refreshingly friendly and accommodating and had a cake with a custom message ready in no time. I had almost given up on Cold Stone, but I will definitely be visiting this location again! read more

Only people in the shop with 2 workers there and waited 10 minutes to even be acknowledged. Same thing last time we were at this location. The ice cream is good, but I think froyo accross the street may be our way from here on out. read more

I was very sad when i ordered what looked like a new creation with cake batter ice cream, cookie dough and brownie and it was only cake batter ice cream. I included a picture to show how it was advertised. Please remedy this. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Littleton, Colorado

This is more for Cold Stone, in general, more than this location. I think it's too expensive, but what really bothers me is all the ways they are being chintzy. Too much money for toppings, they ask for tips for already way too expensive ice cream, but most of all, THEIR COOKIE DOUGH ICE CREAM HAS NO COOKIE DOUGH AT ALL! What? It's just vanilla (or sugar cookie?) You have to get the cookie dough separate. Not cool! Not going back. read more

Unfortunately, it was a really bad customer service (or lack thereof) experience that will deter me from going back. I walked into a completely empty store hoping to get some ice cream for myself and my husband. I said hi to the two people working behind the counter who did not acknowledge that I had walked in, and after I waited for 10 minutes without being spoken to, I decided to leave. Again, the store was completely empty and I was clearly waiting to order. read more

Stepped in to my favorite ice cream shop to share an afterschool treat with my grand daughter. The place is always clean, servers are always friendly and the ice cream is amazing! read more

The new salted fudge ice cream is delish! I tried it in the Salted Fudge Decadence creation and really liked it. The service at this location is always excellent! I LOVE Cold Stone. BTW, go on Wednesdays when it's triple points day! read more

This is the best location for ice cream. The staff are so kind friendly and most importantly fast. I swear last time I was here before I was even done saying what I wanted to order they had most of it made. Definitely crave this place on a weekly basis and recommend it to all of my friends and family. read more

This location always offer free Like-It size ice cream for moms on Mother's Day!

We ordered ice cream and the 6pc peanut butter cup on Uber Eats. The fact that the order took 1hr to complete was annoying but not a big deal but then the delivery driver took another 30min. That isn't Cold Stones fault though. Bytl the time we got the ice cream we put it in the freezer for the next day. Next night we pull out the items and the 6pc peanut butter cup is missing so we contact Uber Eats it hasn't been 24hrs but they tell us we can't be refunded the $20+ for the missing item. Call the store no one can help us. Now I have to fight the whole charge with my bank over a $24 item we just wanted the item not a refund. That is Cold Stones fault they didn't provide the item we ordered and they hire people unwilling to assist with issues. Also our fault because we trusted they would provide all the items we paid for. read more

Really crappy service and deliberately kept bathroom locked and just disappeared when I asked to use it.

Great service, and of course, amazing ice cream. Clean establishment and the smell was incredible... I was trying to be good and let my kids get the ice cream, but I caved (no ragrets lol). My brood and I will be back, for sure! read more

I had exceptional service tonight. It was my first time visiting coldstone creamery as I just moved, and it was amazing. The girl, Julia was so sweet and helpful suggesting ice cream to me, I got banana Carmel crunch and it was very good. The customer service was some of the best from teenagers. Even the boy ringing me up was very very nice. Thank you Julia and the boy! I will be returning again soon read more

I went middle of the road. The free samples were nice but I don't recall ever being in an ice cream shop that won't give you free samples. The ice cream and mixers were certainly creative. Just a little pricey given what I got for my money. Service was good, employees did a nice job. read more

I really like to go to Coldstone. I really like to go there and recommend it to ice cream lovers. There are really nice people there. I was there once and I was taking a while to get my ice cream but they weren't mad and if they were they did not look like it. They are really nice to children and are awesome to everyone. They always look happy even if they had a terrible day. The service there is amazing. They don't take long to get to you if there is a long line. One thing i really like is that they ask if you want something else. They always make what you want fast. The ice cream there is really good. It is sweet, good, and tasty. There is ice cream and ice cream cakes. It is sooooooo delicious. I would come here any day of the week in summer. I recommend Coldstone to all of the people everywhere. read more

Coffee Lovers. Coffee ice cream, almonds, caramel, and heath bar. Try it! Thanks again to the wonderful people that work there always with a smile. read more

I'm not really one to post reviews and I'm pretty easy going but the customer service here was pretty awful. When my friend and I walked up to the counter, there were like three people there and not one of them said "hi, what can I get for you today", one girl just stood there and stared at us like she was super annoyed. I said hi to her and smiled and she still just looked at me. Then, once I ordered and she made my ice cream, she just kinda tossed it over the counter and goes "there you go". She had lash extensions and medium length hair I believe, but I don't remember her name. I understand how work can be crappy some days & how high school students are as Im a 20 yr old college student. but if you're working somewhere where you interact with customers you need to be polite or just find another job. I felt like I was burdening these people by coming into the place because of their attitudes. read more

A boy named Connor took my order sweet boy, but he continually was touching his little lady Kylie or something, this is a work place not a place for pda. Please get it fixed, don't want to eat ice cream and watch the employees do pda. read more

Customer service here is always great even when I'm being confusing. They go above and beyond with ice cream cakes. I'm always leaving with a smile cuz my ice cream will be the best. I would suggest strawberry ice cream with yellow cake and Graham cracker pie crust! read more

I recently visited this ice cream parlor with my grandkids. I always get a little nervous taking them out as they can be very difficult when it comes to making decisions and ordering food. However, the kind lady behind the counter, Ezri, was very helpful and even allowed the kids to have samples and pick their toppings! She made the experience fun. I know customer service doesn't require this much effort, but I would definitely visit again and my grandkids are excited to go back next time I pick them up from school. Thank you Ezri and Littleton Coldstone! read more

I love Cold Stone and this location! It's not incredibly busy, so I don't feel rushed in choosing a flavor. The employees were patient and willing to to help me out when I couldn't decide between flavors. Awesome place for ice cream and to take kids to! read more

They have the pistachio flavor here! Not every coldstone has it because others try to save on cost. Good owner here!

Came in tonight and got ice cream. Everything in the store was great but I could tell the young lady working behind the counter was super stressed, and nobody was helping her. the young man with glasses and dark hair was quite rude to her, and I felt uncomfortable for her. Hoping this hard working lady gets a raise and is praised for her hard work. Will be returning to this location for more ice cream in the future but hoping that he employees treat each other with more kindness. read more

I've been here about 3 times now and I love the different flavors that they have. My personal favorite is their pistachio ice cream. I know they have other flavors like the chocolate swirl and the peanut butter cup perfection They all good on a hot summer day. read more

My wife and I had been served by Kyle at the Mills mall location. It was our first time back to a cold stone in many years. Kyle made that experience easy going and therefore very enjoyable. It was because of that we decided to take our 7 year old son for his first time to cold stone. We were closest to the bowles store so we went there. After once again receiving phenomenal service that included patience, interest in product, and cheerfulness. My wife thought it must be the same clerk from the other location. She asked an employee if the stores were affiliated and sure enough they are and Kyle had been the clerk to serve us at both. Of course the ice cream was wonderful and tasty, the locations were clean as well but what really makes it worth spending that kind of money on a treat is the whole experience. The type of service we received from Kyle is why we will continue to be Cold Stone customers. read more