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    Cold Stone Creamery

    2.7 (53 reviews)
    Closed 12:00 pm - 9:00 PM

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    Shirtless customer being helped by his friend behind the counter
    Michelle R.

    Up until tonight, this was the most convenient Cold Stone so we overlooked some customer service issues. However , tonight we walked in, and not only was the store itself disheveled and dirty looking, but the staff behind the counter was setting up to help a group of teens that took their shirts off or pulled them way up to use as "masks". I don't want to deny others their ice cream fix, but last I checked a shirt wasn't optional in a food service establishment, and especially now it's not "shirt or mask". A customer needs both. We walked out. The staff clearly has not been trained on food service standards or has not been empowered to enforce them. No confidence in the cleanliness or hygiene in the food we'd be served.

    a person holding a scoop of ice cream

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    Photo of Olivia M.
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    8 years ago

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    24 days ago

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    8 months ago

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    1 year ago

    Wife loves ice cream and for year always says cold Stone is the best. Always a guaranteed hit in my house.

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    7 months ago

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    10 months ago

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    1 year ago

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    5 years ago

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    5 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    5 years ago

    Website says open until 10pm, we arrive at 9:36pm and they locked the doors. Terrible customer service when you need your ice cream fix.

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    5 years ago

    Terrible staff! Zero customer service. RUDE. If I could give zero stars I would. Don't go there!

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    5 years ago

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    16 years ago

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    7 years ago

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    4 years ago

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    9 years ago

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    13 years ago

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    12 years ago

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    10 years ago

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    7 years ago

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    5 years ago

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    11 years ago

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    8 years ago

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    6 years ago

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    12 years ago

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    6 years ago

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    6 years ago

    I've gone to this location 3-4 times and each time I've had a good experience. Love their ice creams and shakes. Good customer service.

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    11 years ago

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    15 years ago

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    13 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Cold Stone Creamery

    Review Highlights - Cold Stone Creamery

    This ice cream was the bees knees.....I had a waffle cup full of "Our Strawberry Blonde" and I was well satisfied.

    Mentioned in 2 reviews

    Read more highlights

    Carla's Cupcakes - Angry Birds Cupcakes

    Carla's Cupcakes

    3.7(3 reviews)
    1.2 mi
    $

    If there were 10 or 20 stars on the rating, they would all be selected…read more. I was fortunate to come across Carla's Cupcakes when a friend sent me her link when we were talking about home made goodies for weddings..I'd originally thought he contacted her for his wedding which wasn't the case. Regardless..I'm absolutely blessed to have found her, Carla is absolutely amazing and her home made treats are too!! I went to her for a tasting where she put together other assorted goodies and I had quite a selection to chose from..they were even presented nicely with my wedding colors etc. I'd specifically requested Chai cupcakes as Chai is one of my absolute favoritest things in the world!!! Chai has always been there to soothe my nerves in times of stress so why wouldn't I want to share that with folks on my wedding day?!? She can address special dietary concerns such as gluten free and other allergies. Carla put together a variety of mini cupcakes, cake pops, mini smore's, shaped chocolates, vanilla cupcakes, chocolate flavored, vanilla frosted and a huge amount of effort went into the tasting, and has been a delight to work with!! My lovely fiance has a specific palate that is not delighted by everything. Her samples I brought home put a smile on his face and he proclaimed several compliments which is indeed quite rare. "THIS WOMAN HAS TALENT!!" Yes people..she truly does and is awesome. :)

    Carla's has provided me the ability to offer the people that matter most, to me, with a very fine…read moreproduct. Both professionally for meetings and personally for an awesome Valentine's gift for my wife and her co-workers. The cakes are very nice, but Carla's marzipan work is outstanding!! Give her a design and watch her turn out something your going to love.

    Photos
    Carla's Cupcakes - Ninjago and LEGO friends

    Ninjago and LEGO friends

    Carla's Cupcakes - Rose cupcakes

    Rose cupcakes

    Carla's Cupcakes - Mini Sports Cupcakes

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    Mini Sports Cupcakes

    Chiboo Bakery - Valentine's Day 2023 Variety of Cute, Heart shaped and red pink custom character shape special french macarons in DMV Area

    Chiboo Bakery

    4.8(38 reviews)
    3.3 mi
    $$

    Chiboo Bakery in Reston is such a cute hidden gem! The moment you walk in, you're greeted with that…read morewarm, sweet bakery smell that instantly puts you in a good mood. Their macs are super fresh, not overly sweet, and have that perfect soft-but-chewy texture that makes you want to try everything in the display case. I especially love how beautifully presented everything is -- you can tell they put a lot of care into each item. Whether you're grabbing a quick treat or taking goodies home to share, everything tastes just as good as it looks. The staff is friendly and patient, even when the shop gets busy. They're always happy to recommend something new, and honestly, you can't really go wrong here. If you're in Reston and craving a cute dessert spot with quality baked goods, Chiboo is definitely worth the stop! Bonus is that they are located by Lake Anne so you can also take a stroll on a nice day

    Just an updated review of Chiboo bakery!…read more Recently went to the Bethesda Farmer's Market to pick up my order of the Lunar Festival inspired macarons on Sunday. I'm so happy Chelsea partakes in this market because it's closer to me now that I live in Maryland. I love that all the macarons were character designed and all came with a unique Asian inspired flavor. I love the matcha flavors or any fruit flavors, those are my favorites. Looking forward to buying more of Chelsea's macarons this year!

    Photos
    Chiboo Bakery - Wedding Macaron Tower Desserts Northern Virginia 

Custom Made Wooden Stand

    Wedding Macaron Tower Desserts Northern Virginia Custom Made Wooden Stand

    Chiboo Bakery - Valentine's Day Sweet dessert mix of Cream, Pink, Red, Swirl French Macarons DMV

    Valentine's Day Sweet dessert mix of Cream, Pink, Red, Swirl French Macarons DMV

    Chiboo Bakery - Valentine's Day 2023 Variety of Cute, Heart shaped and red pink custom special french macarons in DMV Area Reston Chantilly Virginia

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    Valentine's Day 2023 Variety of Cute, Heart shaped and red pink custom special french macarons in DMV Area Reston Chantilly Virginia

    Nothing Bundt Cakes

    Nothing Bundt Cakes

    4.4(16 reviews)
    1.7 mi

    Recently, we were in Sterling and decided to pick up some "bundtlets" from the Nothing Bundt Cakes…read morethat is there. It literally had been years since we bought any. We had them later that evening and we were quite impressed with them. They were moist and flavorful. In fact, we think they had improved since we last tried them. Since we liked them so much, we decided to visit the store in Herndon and get some more. The "server" (that's what the sales clerks are called) in Sterling gave me a punch card when I bought the cakes there so I remembered to use it at the Herndon store. My first impression of the Herndon place was very positive. It was very clean and well laid out. To me, it had a very welcoming vibe. The server, Katerine, was very friendly, patient and helpful. She let me know that since I was buying at least 4 bundtlets, I would get a free insulated bag that held up to 6 bundtlets. I ended up buying 3 lemon ones, 2 red velvet and 1 classic vanilla. She was sure to update my punch card. Then she told me that if I filled out a survey that was mentioned on the receipt, I would get a coupon for 1 free bundtlet. Once I was home, I did just that. Also, I signed up for their "eClub" which gives you a free bundtlet on your birthday. All in all, a great shopping experience that had me leaving with a smile on my face. The bundtlets here are just as good as the ones in Sterling. So...it goes without saying that we'll be back for more!

    This was amazing!! Almost pound cake like flavor but still very light cake. Delicious but a little…read moresweet icing. First time having but won't be the last! We will definitely grab another in future. I can't comment on service or location because my friend picked it up.

    Photos
    Nothing Bundt Cakes
    Nothing Bundt Cakes
    Nothing Bundt Cakes

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    Cold Stone Creamery - icecream - Updated May 2026

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