I was really excited to try this frozen yogurt place because I love a good self-serve fro-yo place…read more Many of the flavors were appealing (peanut butter, cake batter, lemon, mango, thin mint, cookies and cream, etc) but an employee must assist you in order to try samples (remove one star!). Normally this bothers me only a little bit, but the only employee in the store was on a personal call when we entered and just ignored us as we looked at the flavors. Eventually we had to ask her to get us some samples (they keep the sample cups behind the counter). Well, she got us each two different samples then proceeded to get back on the phone and ignore us. So we took it upon ourselves to refill our own sample cups (taking off another star for the poor service). The frozen yogurt itself was delicious (I had my usual...cake batter with rainbow sprinkles and mini gummy bears) and my friends and I enjoyed sitting out on the patio eating our fro-yo and people watching. What I liked about this place and what differentiates it a bit from other fro-yo places is the fact that they list the calories per ounce for each flavor. Although they had enough variety in their toppings to please different tastes, they had fewer choices than some other stores. Although the product itself was good, I will not be back because I much prefer Menchies...they allow you to get your own samples and their employees are always polite and attentive!!!

Typical frozen yogurt in the south point mall. It's not very busy but it could be the time of day…read more It's was super hot nearing happy hour. The froyo was the same multi- selection by weight with plenty of topping options. The price is a little higher than the other local places. The only downer really was the limited seating inside (poor use of space) and the terrible service. First, the lady behind the counter had disappeared to the back and it was a long wait for her to return. When she did show up she looked disgusted to be there and was cradling a phone in her neck, yapping to someone one the line while ringing me up. She was obviously on a personal call and seemed to hate being at work. I guess it was more important to continue on the phone with her friend than worry about the fact that she was at work to do a job. With so many froyo places to chose from I was surprised to see how little this one cared about service. This place is probably just relying on its real estate and convenience so they don't worry about retaining customers.

Great in-store experience! Owner was very kind & helpful. So glad they had our favorite--the…read moreoriginal tart!!

hello!! i went in today and they were so sweet!! the frozen yogurt is so good best i have had!! and…read morethey were so sweet to my kids! the ambiance was amazing!! service was great!

Tried Jeni's again. We got one signature with 3 scoops and one standard with 2. This time tried the…read morecoffee flavor.. it was good. Not too sweet, just perfect and it balanced the gooey butter cake really well (that one's a bit too sweet for me). Such a nice spot near UNC too. Lots of outdoor seating, swings, chairs, and even fake grass where kids can run around and enjoy their ice cream. They literally scream for ice cream right.. :D

First time to this location, it's primarily a location to order ice cream with no door indoor…read moreseating. However there is seating outdoors to enjoy with nice ambiance. The server we had was super cool and patient as we wanted to try various flavors. She didn't make us feel rushed or pressure us to make a decision. Price point for amount is a hair in the small side compared to other ice cream shops. The nice thing about Jeni's is that they swap out their flavors seasonally. Overall great place!

Was in the mood for a shake, so stopped in and picked a flavor. Ice cream good, not fantastic, but…read moregood enough. Shake was a little runny, but I'm a thicker shake kind of person, so just a preference. Employees were very kind and helpful. Sorry, didn't take a picture

Came here on a cold winter Sunday evening (cause duh, ice cream is good anytime of the year- debate…read moreme :P) for a post-dinner sweet treat. It was my first time here and we wanted to try something new! We came in about 15-20 min before they closed and I got a graham cracker ice cream and then also the banana with chocolate chip. Did. Not. Disappoint. I was a fan of both! Slight more favoritism toward the graham cracker one, I like the graham pieces in the ice cream. It was $5-6 for a small which is two scoops- worth it :) The two girls in here were so sweet and also really quick with our ice cream. Cute little spot, bright ambiance when you walk in. I mean, it's ice cream. Can't go wrong with it!

have had milklab at another location and this was just as good! i got the strawberry dalgona. super…read moretasty strawberry with that dalgona sweet foam on top. despite being busy, they made my order relatively quick. they have a register or you can order on the tablet. would come again for sure!

Not the best nor the worst Milklab location, and pretty convenient if you're visiting Southpoint…read moreMall. With a boring food court on top of it, Milklab is a sweet haven found at the center of the mall building, by the central escalators. If you're riding down the escalator from the 2nd floor, you can see the big, simple "MILKLAB" sign on its roof. Unlike other Milklab locations, this is just a concession with just a side table on one end, so don't expect seats and tables you'd usually find a typical milk tea cafe. There's usually a kiosk for ordering, but the last time I went, it wasn't working, so I directly told the barista what I wanted: a large Purple Taro Latte + egg pudding topping (light ice, 75% sweetness level). I've ordered the Purple Taro Latte many times in different Milklab locations before, but this is the first time I tried it with egg pudding. I usually order it with taro pudding but after trying the brown sugar milk tea drink with egg pudding in Tiger Sugar in Cary, I decided to test it out with this sweet drink. Surprisingly, I couldn't taste the difference between the blend with the taro pudding and this one with the egg pudding. The flavor of the purple taro in the milk was so strong, it kind of masked the creaminess of the egg pudding, but it's still richer with it. Nonetheless, the barista got the blend right. I called the Purple Taro Latte the "best taro milk tea" in my review for Milklab - Cary (the first and best Milklab location), and my opinion still hasn't changed. This is not your average taro milk tea; Milklab proudly claims that they use the best ingredients such as organic milk and other premium ingredients, not the cheap powdery kind you can get from bigger milk tea franchised shops. And the Purple Taro Latte is one of the drinks that delivers that rich, organic taste. I've tried other drinks and briefly shared what I thought of them in my review for Milklab - Cary so I won't repeat them here, but what I can highlight more is Milklab's premium-looking branding with its minimal black logo on its quality cups. When you hold a Milklab drink, there's a luxurious feel, not just because of its elegant cups, but also because the ingredients inside are the best (except for its mediocre brown sugar milk tea). Overall Score: 3.9/5

Hey Yelp fam! This is a good yet sad review--but not for the…read morereason you're probably thinking. While in Durham (as I shared in a previous post), we stopped by a food hall after an event, and inside we found Milk Lab. I'm usually not big on trying different teas or specialty drinks, but on this particular day my sister recommended it--and I figured, what the heck, let's give it a try. I honestly don't even remember exactly what we ordered or whether it had milk in it, but what I do remember is that it was so good. The barista was amazing--super knowledgeable, explained the drink list, and even helped us decide when we couldn't choose between two options. The drink we got was one of their recommendations, and it did not disappoint. IT WAS SO GOOD! Now here's the sad part As I was walking to the table to sit down, the drink somehow tipped over and spilled. Y'all... I don't even know what happened, but I was HEARTBROKEN. I didn't get to finish it, but from the few sips I did get, I would absolutely order it again. I'm just glad I at least managed to get a picture before the tragedy.

Drinks here are really good and refreshing but their boba lacked in flavor I wish it had more of a…read morehoney taste to them. The service here was okay, it took them a while to make our drinks even though there was 4-5 people behind the counter.

Delicious homemade ice cream at a reasonable price! The menu is clearly displayed at the walk-up…read morewindow. The glass surrounding the ordering window is filled with pictures of the available treats. I chose a triple scoop in a waffle bowl and deep dish apple pie.

We've been meaning to try this ice cream spot since it opened, which by now has been a bit of time…read more Today we Finally pulled in to give it a try. There isn't any inside seating. Only a few picnic tables and benches and you walk up to the window to order. The employees are very friendly. The ice cream is made fresh daily. This is just one of many franchises in the US. They started out in Youngstown, OH and the company began in 1945. National Geographic says it's the #1 ice cream on the planet! That's quite a claim! I had a medium size cone with black raspberry and pistachio ice cream in a sugar cone. Both ice creams were really good and creamy, lots of pistachios, but the sugar cone was lacking flavor. My spouse got two scoops of the black raspberry in a cake cone and Loved the ice cream. They have tons of flavors to choose from! We'll be back!

Great selection of ice cream flavors with friendly staff! It's a small building so no real inside…read moreseating, but we enjoyed the tables out front on the sidewalk! Definitely recommend!

Ice cream was fine, nothing that blew my mind. Had the chapel hill toffee which is by far the best…read moreflavor and chocolate mocha lace, which was alright. I find it kind of uncanny how similar this place looks & the offerings they offer to Andia's original storefront so that felt a little weird. Employees are super sweet but need a better system for helping customers. The entire staff was helping one family while everyone else was waiting for them to be done. Overall, if I was close by and wanted ice cream I'd stop in but I wouldn't go out of my way for Chapel Chill.

Amazing as always! Customer service is great and the employee even offered to remake my Nutella…read moretaiyaki if it was too dark for my liking - which it wasn't. Their rolled ice cream combinations are tasty but the made to order taiyaki truly takes the cake. Nice and crispy on the outside that gives away to warm and gooey Nutella. It is smoking hot immediately but hard to wait, hence the vanilla ice cream! The space was nice and bright, clean, and welcoming. They have redone their seating to include a couch which is very comfortable and can comfortably seat different parties with space in between. Always a treat and can't wait to be back.

Relaxing visit with my aunts coffee, mango rolled ice cream and Kashmiri pink chai with pistachios…read more Soft soothing music and bright clean store. Some pastries available but we came for ice cream