Everything is great. The service, the staff are great in addressing questions and concerns about…read moreproducts for us customers and loyal customers. They go and and beyond. And so far about keeping theirselves in stock. So far as selection goes they have ample amount of variety products to choose from and very decent pricing.

I feel that these guys recommended the wrong mod piece for a beginner. Not a bad shop, but in my…read moreopinion there are better shops in IF.

This was my first time visiting this location and the young lady that was working tonight had…read moreterrible customer service skills. I asked about speaking with the manager because they were so terrible. Small business and as a manager for another company, I'd be ashamed if one of my employees treated any customers in the way we were treated tonight. I'm embarrassed for this company that they allow this girl to represent their business.

Would really love to put a zero. Dont bother with this place they are too over priced, all their…read morepieces are cheap China made that with one tap against a hard surface will shatter it all. If you want a good vape and glass store check out Hippie Down. https://hippiedown.com/ Was able to get better quality stuff for a better price then this shitty place. Also the guys in there dont know shit, they claim to, to get the sale. They dont give a shit about their customers or the shitty quality of their pieces.

Nothing but good things to say about this store! Always the best selection and helpful employees.read more

Absolutely amazing and friendly staff. Huge selection of things at great prices! Very clean always!read more

So I just had the worst experience ever today. I've been coming to this location since they opened…read more Never ever had a problem. Until now, I don't know what that woman's problem is but she denied my ID and told me that it wasn't me/looked like me. So I drove home GRABBED MY BIRTH CERTIFICATE. And she still proceeded to tell me that my id still didn't look like me. WHAT DO I GIVE THE COPS WHEN I GET PULLED OVER. MY BIRTH CERTIFICATE BECAUSE IT DOSNT LOOK LIKE ME? Her reasoning is because it looks like I lost weight. And that it doesn't look like me. I want to continue to support this Business but not with somebody like that working there.

DO NOT GO TO THIS PLACE!! They will sell you bad products they will tell you to open and test…read morebefore you leave but if it quits working in the car driving out of the parking lot they will say to bad can't help you but I'll sell you another one. Why in hell would I spend another $15 in your store when you can't even back up the products you have. If I could give zero stars I would.

I too, once bought a cheap-o lighter at that very store too! It was suggested to me, to contact the…read moremanufacturer for my refund. As T.C. didn't make the cheap thing! WHOA! What a GREAT IDEA! Fast forward a few weeks later, and I'd bought some smaller, rolled cigars that were displayed at the cash register. The first one I lit, and attempted to smoke on my way home, had all but disintegrated, because it wasn't stored in their humidor. Next week when I came back to the store, with the product, I showed it to the cashier. She initially began to tell me. "tough luck". After I pointed out there were several other packages of the same product, in the same place, I suggested she may want to check tone too! Long story short, the cashier cheerfully, refunded me (after speaking with her bos), and removed the other damaged product! Sometimes a little patience...goes a LONG WAY! I just try to be the custome, that I WANNA TALK TO!

Excellent service, clean and friendly. Prices and selection great. Would definitely recommend.read more

It's cold and windy so the heartless person behind the counter wouldn't let me chill until my Uber…read morecomes because I didn't have a physical ID and only a temporary one thanks lady really appreciate it