Jason and his crew are TOP NOTCH!! Jason went above and beyond all of our expectations! I HIGHLY…read morerecommend Low Country Air Solutions!!

The heat in my Sun City rental had stopped working. At 6pm on a Friday in January I called and…read morespoke with the Low Country after hours call center. I received a return call within 10 minutes. The diagnostic visit outside normal business hours would be $180 and an hour drive. For this reason and 2 referrals by friends for other companies, I chose not to schedule Low Country. I will keep them on my short list of contacts for any future needs.

Great service! I recently signed up for their yearly maintenance plan. Over Labor Day weekend I had…read morea minor problem with my A/C. I called right after the weekend and much to my pleasant surprise, I got an appointment for a tech to come out less than 2 hours after I called. Beau checked out my system solved the issue. He was knowledgeable about the equipment, very personable and respectful and was done within a half hour. At this point after trying 6 different companies over 17 years, I will say Beaufort Air is a keeper. Thanks to everyone at Beaufort Air for running a professional, honest, responsible and friendly company. Another Happy Customer

Highly Recommend!!!!…read more I first used Beaufort Air when the air conditioning system at my new house stopped working. The response was immediate and within 24 hours the problem was fixed at a very reasonable rate. I then requested an estimate for a new system. I couldn't be happier with the overall experience. Matt patiently explained the options to me, including the tax credits for two of the options. There was no pressure to buy the most expensive system. Scheduling happened soon after I made my selection. The service technicians (John and Ben) were on time, very pleasant, and courteous. John took the time to provide instructions before they left. They took the old system away, and left a clean work site. I wasn't asked for payment until the job was done. I was highly, highly satisfied with every aspect of this service and based on my experience would enthusiastically recommend this company to anyone.

Well over $500 for them to install a $25 part in ten minutes on a unit we purchased from them, less…read morethan a year after the previous ass raping. If you like to bend over backwards and take it up the ass, call them!!!

Our heat went out a few weeks ago & we called for service. The first time a tech came out, we were…read moretold we had a Freon leak but would have to come back the next day to tell us where the leak was, that trip was $225. The next days a different tech came and said he found the leak but someone else would have to come repair it & that second trip was $450. The next trip, trip 3, when someone was sent out to repair, we were charged $2700. We are senior citizens. a total of almost $3400. We spoke to someone in Atl that's in this business & were told we were way over charged & the integrity of this company is highly questionable.

Pinnacle Heating and Air provided outstanding customer service with quality work. Had my 15+ year…read moreold HVAC system replaced in my house with an Energy Star heat pump system plus their recommended Ecobee thermostat. The initial quote from Matt the owner was an excellent value compared to a few others I had received. Follow-up technical questions regarding specifics of the units were handled adroitly by Steve who even provided a manufacturers manual for me to reference regarding how this particular brand unit was engineered as I had not heard of Heil before. Coupled with the 10 year warranty and commonality with parent Carrier at a substantial discount was what sealed my decision. Installation was performed by Derek and several assistants as scheduled with an unusual issue being taken care of to ensure our comfort over a long weekend. We have had our units for about a month resulting in noticeably quieter and efficient operations of our new system compared to previous. Rebate and warranty forms were processed by the very friendly office ladies Molly & Brittany with no bother. I had selected this company due to perfect Google and Yelp review scores which were spot on - Thanks All!

We had a wonderful experience with Pinnacle Air. Melissa and Matt was very professional and…read morefriendly. We called in the morning and was scheduled for later in the afternoon. Matt was friendly, knowledgeable and very professional. He fixed our air conditioner, and the charge was very reasonable. I would highly recommend them!!

Great service! Came to house when AC unit failed and was able to keep it going until we ordered…read morenew unit..

While initially a good experience things derailed quickly. After pointing out some damage done to…read moremy driveway and sheetrock after our ductwork was replaced, the company's employees got very defensive very quickly. I was not pointing fingers, but simply trying to determine what contractors were at fault. Gochnauer's employee Brian S. sent me the following e-mail verbatim: "I cannot believe the gall you have to even think this, let alone say this, Judd. We showed you proof the driveway was not us. And I paid for the ceiling we also did not do with proof. I let that ceiling go because it was already done. I am paying for that, personally, not the company or my guys because they didn't do it. Do not email me again." Really? This is how they treat their customers who just gave them two jobs and paid close to $10K. I will not do business again with such a thoughtless company nor should you. I called to speak to the owner today but I got a call back from the GM who never once provided an apology. Bush league company! Maybe I will dispute the last job they did since now I was told to not e-mail them again. Here is another quote from Brian S. regarding the sheetrock: "THANKS FOR THE INFORMATION. IF YOU BELIEVE THE SHEETROCK WAS TRULY DAMAGED ON SATURDAY, SOUNDS LIKE WE DID IT SINCE WE WERE THE ONLY PEOPLE THERE THAT DAY. I CAN HAVE SOMEONE TAKE CARE OF THE SHEETROCK IF YOU AGREE." - So he owns up to doing it in this quote but then says he didn't do it later. As for the driveway, it was recently poured and damaged during the install. It was done by either the HVAC company, spray foam company or ductwork install crew. Nobody will own up to it. Contractors around Bluffton have a bad reputation for a reason. Be careful who you choose.

Outstanding service. Professional and knowledgeable. We now have an annual contract so we don't…read morehave to think about our AC not working in the future.

I had a dryer duct cleaning done. The tech did a very thorough job and also suggested the vent…read morecover be replaced. He was on time and was very respectful of our property. The amount charged was very reasonable. I would highly recommend them.

I have severe chemical sensitivity and tested positive for mold and mycotoxins in my system. When I…read moretested my home- the results were disgusting and saddening but not uncommon in the low country. I called Lang 72 to come take a look at what was going on and KEVIN was not only so kind and professional, but he was completely understanding and knowledgeable about my situation. He took photos in the attic and then came down and showed us what was happening, giving us 3 different proposals for 3 different budgets. My mom and I opted to go for the best quality solution and I'm so glad we did because the results are astounding. See below for before and after mold air samples. I'm so grateful to feel safe and healthy in my home. (installation of air-ranger polarized-media air cleaner, bio force defender germicidal unit, air sentinel bypass HEPA system, defogged ducts)

Had an emergency at a rental property, they came right away. Talked me into replacing 2 units,…read more$18,000. This was four years ago. Last year the blower had to be replaced. This year the same unit has a leak. Sleazy people with hard sell sales and not even a quality product. Stay away!

Put in under sized unit that will not heat and cool my downstairs. Owner blames and will not take…read moreaccountability! He says he replaced the unit that was there with the same size but size is incorrect. ***AVOID****

Great Customer service! I called and quickly got a response…read moreregarding my recent heating and air conditioning unit troubles.They had great communication. Definitely my go to company for any HVAC needs.