Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Found this place on Yelp and I'm so glad that I did! Stopped by the showroom in search of some…read moreflooring for my family room and kitchen area...they did not disappoint! Such a huge selection of hard wood, vinyl, laminate, carpet, etc. Kahem was very helpful with his suggestions and expertise. The entire process went seamlessly. Absolutely perfect installation within a reasonable time frame of order being placed. In fact, I highly doubt any other company would have a quick guaranteed installation date like F4L. I am so very pleased with my flooring selection and install. I highly recommend to all!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

Jose Good carpet man.. he came back and fixed the problem…read more.. Jose came back out and fixed the problem Thank you for send Jose and service call

Had a problem after installation.. Called company and they…read morewent WAY OUT OF THE WAY to correct. OUTSTANDING .. Don't bother checking others. On 1 out of 5 stars././I give them a 10 Uncle Jim.. Washington MI

Dhimiter was great! Responsive, honest, and dedicated to doing great work efficiently. I can't…read morerecommend him and his team enough!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

I saw that Alexander's was highly rated on Yelp for carpet stretching and repair. I HAD several…read moreseams that were shredding thanks to our cat, and after 11 years the carpet had stretched in the upstairs hallway and on the staircase. These folks arrived at the exact time they had stated, did a quick walk-through and got right to work. Alex stretched carpet in several areas and his wife repaired doorway seams simultaneously. We had thought we might need new carpet but decided to try Alexander's, just to see. WHAT A FANTASTIC JOB!!! Our carpets looked as good as new and we no longer think it needs to be replaced. In addition to great work, these were some of the nicest people we have ever had work on our home. I will not hesitate to use them again! I originally thought the quote was high but after seeing the work, and getting to know these folks after a few minutes, we paid extra.

This husband and wife team are amazing, couldn't be more happy with the repairs he did on 3…read morepatches, very reasonable, punctual, and was quick to respond. Will definitely be referring them to friends that are in need of re-stretching of their carpet!

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

We had a small job, but in one day, Danny's Carpet was able to get it done. We are very happy with…read morethe carpet quality, install and the price.

From the owner: Professional Carpet Installation Laminate Flooring…read moreVinyl Flooring Luxury vynel planks Name your price and we do it One of the largest wholesalers in Metro Detroit

I cannot say enough about this company and Stacia... from start to finish amazing customer service…read more Stacia went out of her way to help me choose the best flooring for my home... matching it to my decor rather than just showing me tiles... such a learning experience... the day of the install she was right here making sure everything was going smoothly...

We made an appointment online via a web-bot, not with a person for a Tuesday appointment at noon…read more Jeff arrived after noon and took an assessment of our store, measured and evaluated what all would need to be done and went through the quote sheet with us as well. Jeff was professional throughout the process. They were clear to let us know they would not take apart the large counter and disassemble any of our store furnishings or large furniture to clear them out of the floor space at all for the tear out or install.

Great experience working with Ultra Floors. They installed new hardwood floors in April 2021…read more Removed old carpet and flooring and disposed of it. Two installers finished the job in just over 3 days. Fantastic work! We will definitely be using Ultra floors to purchase and install new carpeting this fall for the upstairs in our house.

Excellent professionalism and span of multiple services and selections. Staff is excellent.read more

10/10 will be using FCI again the next time we need flooring work! Was able to book an in-home…read moreconsultation on 36 hours notice, Austin was well prepared, knowledgeable, super personable and made the whole thing a breeze. Installation was fast, professional, and high quality. We could not be happier with the results.

It was a great experience working with FCI. So convenient that they brought carpet samples to our…read morehome, so we could see which option looked best in the space. Very professional and easy to communicate with!