Very easy process for recycling electronics. I placed my electronics on a cart, removed all…read morepaper/cardboard items (to recycle separately), and the employee took care of the rest. Wish I'd done this sooner!

I had two bags of trash to be picked up today along with my container. Truck came by today and…read morejust picked up my container. I called Republic to find out what was going on. They told me that I only had container pickup service. I had no idea. They said this was negotiated with the city. The city is not there customer. Such poor service!! I am going to find another provider that has better service. Later that day, I was trying to call M&M trash pick up to get pricing from them. When I made this local call, the person answering the phone said this is Republic trash service. I told her I was trying to reach M&M. Come to find out Republic bought this market from M&M. She asked me to explain my issue. I told her and she provided a simple, no extra cost solution. Republic will simply provide me with a second trash container at no additional cost to me. That works for me.

I called SIX TIMES. No one answered the phone. It is Monday, May 4, 2026. I was on eternal hold…read moreEACH and EVERY time I called. Never heard a human voice. My Mother's house has been sold, and my Realtor asked that I cancel service so the new owners can get service under their name. I am using this as a way to both complain regarding incompetence and cancel service for Frances Anness 521 Shenandoah Drive Harrodsburg, KY 40330 Immediately. This "company" is ridiculous. Connie Edwards ccedwards78@gmail.com

So apparently they just recently upgraded their website and the mayor of Lexington stated that…read morepayments are going to be made to Lexington, instead of being outsourced to Cincinnati. The only option I wish they had was to set up recurring on credit card. What if I do not want my payments to be taken out of my actual bank account?

Not dependable for pick up on garbage or recycle. Very hit and miss. Not regular. They come…read moresometimes and other times just don't bother. They pick up garbage and not recycle, then they pick up recycle and not garbage other times. Sometimes they haven't come at all for either. I call and they request a return and they don't show anyway.

a driver damaged the gate entrance to our business on 5/4/2026. A representative came out that day…read moreand said they would fix it or we could fix it and send them a bill. We have not heard from them since and it has been 16 days since the incident. Only voice mail and NO returned calls.

Complete waste of time dealing with these losers on Govdeals, they just decline the winning bid if…read morethey don't like the price. (That's what they do with everything you drop off or PAY them to pick up - resell it on places like Govdeals or sell pallets of it to REAL recyclers who process the parts and recover metals.) They make money from both ends and run useless auctions.

This place is so nice. I have brought several things to be recycled and destroyed for my work and…read morethe staff is always so happy and friendly. Always answers all my questions and makes me feel safe and comfortable with destroying our data. All the stars!