THESE FOOLS DESTROYED TWO EXTREMELY EXPENSIVE SHIRTS!!!…read more When I called and politely asked for a manager and explained that I was halfway across the US after entrusting them to care for my clothes prior-and was now standing in a hotel room taking them out of their little blue bags and off their cheap wire hangars (not even cardboard to protect the shoulders and collar), the woman raised her voice and refused to allow me to even finish reading her the id numbers off their green paper tags they stapled to my garments!!!! NEVER EVER TAKE ANYTHING YOU WANT TO WEAR AGAIN TO THESE TERRIBLE, GREEDY, NASTY and UNTRAINED IDIOTS! Nominating them for WORST OF KENTUCKY!!!!

Poor service, poor attitude, poor function, poor communication. Came here for years because of the…read moreconvenient location, won't be back.

I have been using Chase Cleaners for over 2 years now. It started as convenience due to my…read moreproximity to the location- but now they are the only company I trust to clean my clothes right. Here's what I feel they do really well: Pricing is really fair for standard cleanings. I typically come out of the store paying less than $50 unless I'm bringing really large pieces, specialty clothing like leather, or have more than 6 pieces to be cleaned. They are also very timely on service. If you arrive by 9AM (I think) you can drop off your clothes for same day service- but even if you don't make the cutoff time for same day service I can typically get my business clothes back in 24-48 hours. I know they have a third party cleaner for leather - so that will take longer. Bedding took 4-5 days but was well worth the investment for the comforter that I needed cleaned (it had a nice dog smell to it). The only thing I can say they could do better is setting up a website for informations/Q&A. The absence of that is part of why I think writing this review is important for a local business in the neighborhood. I did not expect to be so particular about a dry cleaning place, but here I am traveling for work and deciding that I will just wait to get my suit cleaned between work trips this week and next week just so I can take it to people I trust. Thanks to the kind people at Chase Cleaners for always taking care of me :)

My first experience was a pretty disappointing one. I dropped off some sunbrella curtains and some…read morewool blankets to be dry cleaned and they told me they would be ready in a week. I came back two weeks later to find that they had not been cleaned at all, and apparently didn't have the resources to do the cleaning that needed done in the first place. The owner claimed to have called me to notify me, but that was not the case. I asked if they could do anything for me to offset my disappointment so I could hopefully justify using them again in the future and they denied my request. The people at the desk both when I dropped off and when I went to pick up were very polite, but not actually helpful unfortunately.

Easiest and friendliest drop off laundry in town. Every spring, I take my thicker winter linen and…read morejackets. Price is always decent ($1.25lb) Recently got a upgrade outside and name change (The Laundry Room) so it's pretty modern outside but looks the same inside. Same great service now even more efficient with online payment. Loved it!

Robin is a staff member at this business and was amazingly helpful and kind!…read more I absolutely loathe going to laundromat, but I never place my comforters and/or bedspreads in my own machine, therefore, the need to visit this establishment. Robin made my visit very pleasant! This establishment does quite a bit of drop off laundry service, three staff members were busy folding and ironing laundry for customers. For individuals who opt for self-serve washing and drying, they have a variety of different sized washing machines, and an entire wall of new dryers. All the machines are wiped down after each load and appear super clean. The cost is reasonable for the self-serve washing/drying. I did not inquire about the drop-off service so I am unable to provide insight on that service. They offer two coin machines, as well as vending machines and an ATM. The staff informed me that they are completely remodeling the business, they are adding six new big washing machines (60 lb and 80 lb load capacity), they are putting in new flooring, painting, closing off the back right section (which is where they will be performing the drop-off service tasks of folding, ironing, and bagging laundry. They are also going to add a patio table outside of the entrance and changing the name to "The Laundry Room". The remodel should be completed by the end of June 2025. When I need external laundry services I will definitely return to this business.

I find them very efficient. Curious and great service. There…read morevery friendly and helpful and I love going there. It makes me feel like I did a Great job Every time I go.

They're always so nice and efficient, accommodating. They are conveniently located for me, and…read morethere is aways easy parking.

This is the greatest place. No long lines like at the post office. They will box and ship…read moreeverything for you. They keep your addresses in your account so it is easy to quickly send those last minute gifts or documents to those people and places important to you. Very friendly and excellent service.

Excellent service and price! Been a regular for almost seven years and I wouldn't go anywhere else!…read moreKeeps my beard tidy as well. Always fast and friendly!A++

My worst haircut in 63 years! When done, the left side was noticeably faded higher than the right…read moreand he faded the back really high when I specifically asked and showed that I wanted it to be lower. He can check his security footage that he pointed out that he had. Hmmmm, having a security camera to record his cuts??? Seems like I mustn't be the first unhappy customer. From my experience, he's the typical old school barber who has poor listening skills and chose to cut my hair as he saw fit... not how I asked or was evident from how my hair looked from my previous cut! The only thing he must have heard was "1 and a 1/2". An Edward Scissor Hands or Picasso he is not! This was the quickest haircut that I've ever had, and again, the worst in 63 years! The shop was empty when I walked in, so there was no need to rush the task at hand! In hindsight, maybe there is a reason why the shop was empty... Sitting back in the chair, so he could try to repair the haphazard results, he had the nerve to share an unexpected and flippant comment to tell me to consider buying my own set of clippers and cut my hair myself. Then when paying, he passive-aggressively told me in a nice tone to try Great Clips next time, which I replied that I have already done so and they did a much better job. I expect a retort from him for my review, but so be it... I'm only giving an accurate and fair feedback based upon my experience, so any potential first-time customer like me has an honest feedback to consider before deciding. Unfortunately for me, the experience and cut was terrible. Hopefully, my hair will grow enough before I walk my daughter down the aisle in 16 days and another barber can repair the damaged caused by Shabby's Barber Shop.

Super friendly and knowledgeable staff, quick turnaround, and quality service all at a very very…read morereasonable price. Would highly recommend

Very friendly, great prices, dry cleaning of my 4 suits looks great!! If you need a great dry…read morecleaner that charges a reasonable price, make sure you stop by.

Clean & amazing. Customer service fantastic would highly recommend this facility. Centrally located…read moreto the campus.

I was very happy with my service up until I was robbed. I was away from work for approximately a…read moreyear. I had a family member check in my storage unit. they informed me that my lock had been cut and many items had been taken. I was not informed of this theft by the company even though they were aware of the issue as many other units had been broken into. I am now out a few family heirlooms because if this. The security was unfortunately lacking and the communication of the theft was non existent. I'm very upset about my family heirlooms being stolen