I've had to bring my beloved laptop in for maintenance a few times now (keyboard needed to be fully…read morereplaced the first time, the second time was last week to wipe some malware off of it) and both times I've had my case handled by the same guy, TJ! Not only did both cases get handled superbly, but he offered regular check-ins about the process while asking about anything I forgot to mention to be sure he had the full picture, and he was more than happy to explain what he was doing and why (which I always find very fun!). The keyboard replacement was $125 and the malware wipe was $175--the original estimate I'd gotten for the malware wipe was much higher, but he handled everything like the pro he is and got my laptop back to me as quick as he could. I've also sent a phone in to be repaired, and while unfortunately it couldn't be saved even with part replacements ("catastrophic internal failure" type stuff), he DID try as many things as he could think of to try to get it working again which I am incredibly grateful for. He also put me on the path to people who might be able to extract my data despite the state of my phone! This whole deal was $87. This shop is thorough in their work and the workplace has the kind of vibe you get when the people working there actually enjoy it. Definitely the kind of place I'd ACTUALLY recommend to friends and family, not just saying so on the non-existent exit questionnaire. You'll be in good hands here--even if they can't fix it, they'll still point you in the right direction.

I bought a refurbished computer from these guys. The computer stopped working in six months. I took…read moreit up there and asked them to check it out. They wanted to charge me $49. I said no they explained to me that these computers are refurbished at the Company that makes them and not buy them.

This is a public shout out to Tumwater Computer Repair, and a PSA to beware of 4th Dimension! For…read moremany years we supported 4th Dimension, so when John's laptop wouldn't charge we went there. They told us the laptop was shot and that the charger was fine. We gave them the laptop to dispose of. After being referred to Tumwater Computer Repair by a friend ( thank you Joey at OlympiaResale Warehouse), we went in search of a new laptop. Alex told us it was probably the charger...I had kept it so he checked. We immediately went back to 4th Dimension and retrieved the laptop which we then took to back Alex who proved to be correct. He charged the laptop and helped me order a new charger on Amazon. He saved us hundreds of dollars and didn't charge us. We will NEVER go back to 4th Dimension! Thank you Alex and Tumwater Computer Repair!

My husband and I have used this computer store for years. Our 15 year old computer died and we went…read moreto them to buy a new one. We are elderly and my husband uses the computer for simple things, his email, surfing the internet. The young man who helped us directed us to a refurbished computer that was reasonably priced. We purchased it, they transferred our data and we picked it up with a very helpful employee who advised us how to set it up. Both young men were kind, helpful, patient and were not condescending. A potentially stressful purchase was stress-free.

Eiji is so helpful. He answered all my questions and he…read more needs to be cloned. Thanks for the excellent service.

I brought my laptop in on a Monday or Tuesday due to some broken pieces that were somehow affecting…read morethe ability for the computer to recognize the power cord. I left it with him all week with the understanding that he would be calling me Friday. On Friday, I returned to assess the progress, because I had not received a call. Upon entering, I saw him sitting and watching a movie on his computer. He was not aware of my presence until I announced myself. After pausing his movie, he walked over and informed me that he hadn't even looked at my computer and that it would probably take him at least another week to get around to it because and I quote "there is no free space on my work station at the moment." It might just be me, but there is no "free space" anywhere. The place is an absolute mess. Perhaps if he stopped watching movies during the day or hired an assistant, customers would be a little more satisfied with the level of service. Currently, it is unsatisfactory. I took my laptop off his hands, because it was obviously too much responsibility for him to handle. I would recommend avoiding this business if you appreciate good service and would like to see your property returned to you in reasonable amount of time.

The owner took in my old PC and returned a refurbished one with all my files transferred over for a…read morevery reasonable price. I would recommend this small business to anyone needing computer service or repair.

If you're looking for honest, professional, and genuinely caring computer repair service, Puget…read moreSound Computer Repair, in Olympia, WA is the place to go. From start to finish, they went above and beyond to take care of my laptop as if it were their own. They didn't just fix the problem -- they improved everything! They cleaned my system, repaired what needed attention, upgraded it, added memory, and even created a direct shortcut so I could save files straight to my external drive instead of cluttering my laptop's hard drive. That level of detail and thoughtfulness is rare. I've never experienced customer service this thorough, kind, and professional before. They truly care about their customers and stand behind their work. I highly recommend Puget Sound Computer Repair to anyone who needs their laptop, desktop, or other electronics repaired. You'll leave feeling grateful, confident, and cared for -- just like I did.

Avoid....I left my computer with shawn & he allowed a contract worked access to my computer. They…read moredownloaded all my credit card and bank info along with my son's business accst. All were hacked with over $10K in fraudulent charges and attempts to withdraw funds costing us losses & time closing and opening new accts. If you have left your computer here be very watchful of your credit cards charges especially excessive & repeated repair charges.

Tom was absolutely great, and my computer now runs great! It's an old desktop and he helped me…read morefigure out how to get it upgraded at a reasonable price, he installed a new hard drive and new wifi adapter, was always super quick to respond to my texts, super knowledgable and great guy, highly recommend APlus Computers!

This place is aptly named. Tom got my computer working again with very little trouble. He's very…read moreexperienced and knowledgeable, and his prices are reasonable.

Relentless spam calls, continuously trying to sell their product - cannot take no as an answer. I'd…read moresteer far away.

Great service, friendly and good pricing. He even noticed my charger cord was slightly frayed an…read moreprovided me with an extra he had in the back. Highly recommend this local business!!

Daniel knows everything about everything computers, phones, tablets, etc. Reasonable and reliable.read more

He turned a stressful time into a Wonderful experience. retrieved my hard drive info and also got a…read morenice laptop from him. I will definitely use him again for my computer issues.

I had a Mac emergency and Olympia Mac repair hooked me up with a new power supply the same day…read more Kieran is extremely knowledgeable and helpful. I will recommend him to ALL my fellow Mac users from now on. Even after I got my computer back, he helped me learn about other options to improve my Mac Pro's performance. Excellent business to have here in Olympia! * Fair and affordable pricing * Knowledgable staff * Quick turnaround * Local business * Vic's Pizza is within walking distance (double bonus!)

Kieran (Mac Repair owner) did pick up after I had contacted him for what was going to be the final…read moretime. He explained he had taken time off work for several months and voiced aloud he should have updated me on this. He saw me immediately and refunded my money 100 percent with no argument or justification for his lack of communication. I urge you to read all the reviews and make a choice for yourself. It was an odd situation but he seems like a kind man and I assume maybe something was happening in his life to lead to the lack of communication.

Fred's Computer Services is Top Quality focused on the Customer!…read moreI still have a Desktop that Fred made for me in about 2010, and it is still working and being used after 7 years!!! Have had to blow the dust out a few times. This shows the "Personal Touch" Fred gives each computer he works on! A honest, fair, Computer Repair person, that I recommend highly!!! H.D.Ohlson/ Woodinville, WA

Fred offers excellent service and very fair pricing. He has helped out on several occasions with…read morerepair and virus issues and I purchased a very nice refurbished computer as well. Thinking about upgrading with Fred's help in the near future.