Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

We had Rigoberto come out to inspect our AC Vent/Furnace. He was so friendly, understanding, and…read morewas honest about everything. We learned a lot about our current AC system because we were able to ask questions to understand the situation. Inspection price was beyond fair. Edit: I also wanted to mention the process to schedule a time/day for someone to come out was seamless. Customer service was friendly, easy going, but also I received texts/info with Rigoberto's picture during arrival as well. All of this gave me so much reassurance that this company not only cares about your happiness but also your safety which is crucial in this day and age when someone comes to your home. Rigoberto wore booties too and it is always so nice when contractors respect your home.

Eric Sanders at Absolute Airflow was very Knowledgeable and had Great Customer Service!!read more

Eric Sanders was the technician that completed maintenance on our system today. He was awesome and…read morevery educational. My wife and I understand more about how our system operates. Other technicians have never been so informative as he was today. Most technicians come and do their job and leave, but with Eric you can tell he takes pride in his career and is second to none!

Had a new HVAC system installed and ducts replaced. Tony, Eliot, Michael and Frankie were great…read more Removal of the old system and installation of the new was done very efficiently. These technicians were polite and very clean.

We had a new Daikin HVAC system installed and had new ductwork installed. Jack was original contact…read moreand sized the system. He was helpful by properly sizing to avoid buying two systems. The installation took two days. The crew was very professional. Tony explained the thermostats, show me the system and went through a thorough checklist before leaving. They did a good job protecting the floor and cleaning up after day 1 and day 2. Tony, Michael, Cris and Frank were professional and polite. We were very pleased with the outcome.

We had our HVAC system (including ducting) replaced a few years back. Vigil Air was by far the…read morebest price! Supporting this family business was one of the best decisions we have made as homeowners. We have referred several friends and family. We have had a few calls for service since the original installation and each was addressed immediately. Super friendly on top of excellent value! Skip the big box stores and scams you hear on the radio. VigilAir is the way to go!

VigilAir installed my AC, heater, duct work and thermostat about 6 years ago. They were so easy to…read morework with and very professional. We have enjoyed our AC without issue for all of these years. Yesterday, we finally had experienced a problem. VigilAir promptly came out today and quickly fixed the issue. It was a fast, warranty covered repair. The technician was wonderful. Aside from fixing the issue, he took a deeper look into the unit and verified we are set for summer. I am impressed by the integrity of this company, and I am thankful we made the decision to have them install our system.

Our condenser unit broke due to old age and we were able to get Rebel Air to replace everything…read morewithin 5 days! They did a great job removing the existing units, cleaning up after themselves and communicating with us throughout the process. We had some issues with the condensate line draining after the new install but they were very responsive in trying to get everything working with their busy schedules. Their prices are super competitive and this was what made us go with their service in the first place. We're so happy with our new heat pump inverter and definitely recommend everyone at least get a quote from Johnny and the Rebel Air team!

Another great experience working with Rebel Air! They helped us last winter with repairing our…read morefurnace and this time, right before a June heatwave our AC stopped cooling. I immediately reached out to Johnny and he sent a tech over to our house same day. The original diagnosis/quote was to repair our condenser leak which was still under warranty, however after more discussion about our home's uneven cooling (always warmer upstairs than downstairs) and overall discomfort that we've lived with for many years, we decided to take the plunge and do a full redesign project: brand new condenser (much quieter and more efficient), relocate the furnace/blower to the attic and all new ducting. They got to work the day after I signed the contract and less than a week later, we have our AC back and the upstairs is feeling great! Big thanks to the great guys at Rebel, and big shout out to Vincent who was our main installer.

I was able to get an appointment in less than 24 hours. Communication throughout was great. Their…read morepricing is tough to beat. Will get a tuneup from them every year because it's so easy. If I ever need major A/C work, I will definitely be calling Air Services!

Had a tech come over for a summer tune up on a new construction…read more Didn't have shoe covers and had to ask him to take off his shoes He poke two holes in the vents to measure the temperature difference. What the heck. Go down to the vent and measure the difference versus making holes in the new vents. He blew a fuse on the unit and had to get it new one He dirtied and damaged the paint on the ceiling. To clean the condenser, he just used a blower. Other companies wash it down. In summary, the tech made more damage than even helped.

On time and efficient. Communicated well. Pricing was reasonable as well. I would use them again.read more

First off everybody is very friendly and kind . Excellent customer service from Hugh who answers…read morethe calls. John who kept in contact with me and helped answer all my questions and concerns. John work side-by-sid with Sean who helped install the air conditioner with a couple of other guys. They did an excellent job! The job only took 5 hours. I don't think I could've asked for a better group of people. Hard to find nowadays. Thank you ALL for your help and your kindness. Andrea C.

I also used GC when I replaced my HVAC system at my condo in Los Angeles and they did a great job…read moreand the pricing was reasonable.

RE : GC HEATING & COOLING 6940 Knott Ave.,…read moreUnit H Buena Park, CA., 90620 July 9, 2026 We, the customers assume, in good faith, that when we agree to pay X dollar amount of money for services, or for goods, we are getting our money's worth. Definitely not substandard quality. Definitely not "Mickey Mouse" work. *2019 - I had new air conditioner ducts installed, because the old one had asbestos. Although I was informed that as long as you do not touch the asbestos, it was "safe", I decided to replace the ducts. *July 10, 2020 - GC HEATING & COOLING installed a new AC system *Jan. 19, 2021 - GC HEATING & COOLING adjusted the offset pressure at gas valve because it was not working. *Feb. 12, 2021 - GC HEATING & COOLING had to replace the inducer motor. *August 9, 2024 - I posted a bad review of GC Heating & Cooling on YELP. The owner, GUSTAVO CANO, reached out to me, and we discussed my issue. He convinced me, that the reason I was having problems with my unit, was because I did not agree to allow him to replace the ducts. He said the solution to my complaint, was for him to replace the ducts. *August 15, 2024 - GC HEATING & COOLING replaced my ducts, and I paid them $5,200.00. I took down the bad review on YELP. *September 17, 2025 - I called Gustavo Cano about issues, and he was visibly upset, and combative. He said he was coming, but that he would charge me if my complaints were unfounded. He never showed. My issues are the following: 1. The strap of the duct fell off. 2. SEALP Plenum duct sealing - NOT FULL SYSTEM 3. Type of Ducting/Condition : MYLAR not sealed. My AC system was installed July 10, 2020, six (6) years ago. Now, apparently, it has a leak. My old YORK air conditioner was twenty (20) years old when I had it replaced. It never broke down. I religiously have my unit cleaned, and turned up yearly by professionals. GC HEATING & COOLING is just very disappointing. If you value your money, then please learn from my experience. DO NOT HIRE THEM. Olivia Soriano