We had our system installed in 2020. Vigil team was very proffesional, friendly and knowledgeable…read more They advise what system fits our needs best. I should of left a review long time ago but through the years they are always there for assistance and troubleshooting. Couldn't ask for more. Robert and Susie and all the staff are simply amazing. Thank you!

Has Courier heat pumps. Same price as AAA Calvert with 5 year labor warranty 10 parts. Selected…read morethe latter due to previous work by them.

I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

Another satisfied customer! My AC went out and I desperately wanted to get it back up and running…read morebefore the next heat wave came. I requested a rate and Kyle got back to me within 5 minutes! I missed his call and gave him a call back and he was so easy to talk to. We set the appointment for the following morning. The next day, Juan showed up and was very helpful. He explained to me what my issue was in plain and simple terms. I really appreciated that because I have zero knowledge of HVAC stuff. He was done in less than an hour. AC is running on point Would give 10 stars. I live in Lakewood and I love supporting local businesses that do a great job. I will definitely recommend Air Time to anyone looking for awesome service. Thanks again, Carlo

Charged my parents for 1 year maintenance plan after initial service to ac. They never showed up…read moreor returned calls for 2 follow up maintenance for prepared service plan. My mother told me after the fact, but I have little respect for companies that take advantage of senior citizens.

Called them out to repair my A/C and they were able to schedule me pretty quickly considering it…read morewas during peak season. The tech, Isaac, came out and did a great job explaining the issue and giving me a few different options. I never felt that I was being upsold at all and he was very transparent with pricing, which was more than fair. Highly recommend this company if you're looking for honest, trustworthy people who care about doing quality work and providing the best experience for their customers.

Our Central AC unit was not pumping out cold air and I called this company after checking reviews…read moreon Yelp. It took a while to get an appointment as I was out of town for a few days. On the day of the appointment, the technician Chris showed up on time and quickly diagnosed the problem. He didn't have a part that needed replacement and so he left to get it for over an hour. After he came back he quickly finished the work. He then checked all the vents to make sure. They were not cheap, but the quality of the work was good. I would recommend.

Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Extremely disappointed with Southwest HVAC…read more I called Southwest HVAC in April to have my AC serviced before summer because I have a newborn at home and wanted to make sure our system was reliable before the hot weather hit. I specifically took the initiative to have the unit maintained ahead of time because keeping my family comfortable and safe was a priority. During that visit, Southwest HVAC charged me $1,000 for a capacitor and a hard-start kit. I thought the price was extremely high, but I agreed to pay it because I trusted that I was paying for professional service and, more importantly, peace of mind that my AC would be ready for the summer. Fast-forward ONLY FIVE MONTHS and my AC won't even turn on. Naturally, I called Southwest HVAC expecting them to stand behind the work they had performed just five months earlier. Instead, I was told I would have to pay another $100 diagnostic fee just for them to come out and look at the system. That's what I find completely unacceptable. You charged me $1,000 to service and repair my AC, and less than five months later the system isn't even turning on--and your response is essentially, "Pay us another $100 and we'll take a look." If you are going to charge customers premium prices for HVAC work, I expect a reasonable level of accountability when the equipment fails shortly after you serviced it. I shouldn't have to pay another fee simply to find out whether the work I already paid you $1,000 for was done properly or whether the components you installed have failed. The timing is especially frustrating because I specifically had this work done BEFORE summer precisely so I wouldn't end up in this situation. I have a newborn in the house, and now I'm dealing with a non-functioning AC in the middle of summer after paying this company $1,000 for service only five months ago. $1,000 in April. AC completely dead in September. Another $100 just to get someone to diagnose it. That is not what I consider good customer service, and it certainly isn't what I expected when I paid Southwest HVAC to service my system. I would strongly recommend getting a second opinion and comparing prices before giving this company your business. Based on my experience, I am extremely dissatisfied with both the service and the way they handled the situation afterward.

An Incredible Company with an Incredible Heart…read more I can't say enough wonderful things about Sano Plumbing Heating AC and its owner, Patrick Kelley, a Marine veteran. They do excellent work--they're fast, professional, respectful, and fairly priced. And on top of all that, we discovered firsthand the extraordinary heart behind this company. My husband of nearly 50 years, Ron, a proud Marine veteran, is battling stage IV pancreatic cancer. When our air conditioning failed during the summer heat, our niece reached out to the Marine Corps League. They listened to our story, stepped up to help, and connected us with Patrick Kelley, the owner of Sano Plumbing Heating AC and a true example of Marine kindness. Without the Marine Corps League, our paths would never have crossed, and we will always be deeply grateful. Patrick personally came to our home, sat down with us, and explained how he could help. His kindness and extraordinary generosity went far above and beyond anything we could ever have expected. Then Noel and Roberto installed our new system in just one day. They were exceptional--efficient, diligent, compassionate, and incredibly thoughtful throughout the entire installation. They treated our home as though it were their own, worked quickly without ever sacrificing care or attention to detail, and left everything beautifully clean when they finished. We couldn't have asked for a better team. Service has always been part of our lives. Ron was honorably discharged from active duty in 1974 and, in 2012, joined Semper Fi #1 Memorial Honor Detail, an all-Marine, all-volunteer organization providing military honors for veterans at Riverside National Cemetery. I was raised by my father, Richard Taylor Bellis, a proud career Marine and Mustang who retired as a captain after 22 years of service. Ron and I have always believed that when someone needs help, you show up. This time, the Marine Corps League and Patrick showed up for us. Through the kindness of the Marine Corps League, Patrick, and everyone at Sano, we were given comfort, peace of mind, and one less thing to worry about during one of the hardest times of our lives. If you're looking for excellent work, fair pricing, integrity, and genuine care for customers and community, we wholeheartedly recommend Sano Plumbing Heating AC. We will never forget your kindness and generosity! Semper Fidelis -- Always Faithful, Polly & Ron Danfield

I'm going to give this company all five stars. I have been trying for two days to get someone to…read morehelp with a repair on a mini-split. Most of the calls I made were routed to an answering service. After taking all my information, I was promised callbacks. Would you believe, the only callback I received was from Sano Plumbing. I was informed they also do not work on these mini-split units but wanted to refer me to someone who did rather than leave me hanging. Thank you, Sano Plumbing, for your professionalism.

My old condenser finally breathed its last breath. I had already repaired it a few times and the…read morelast repair only bought me a few more weeks. When the repair guy told me there was no warranty on the work because my AC was so old, I knew it was time to stop throwing money at it and replace the whole thing. I started calling around and getting quotes from several HVAC companies. Surprisingly, the pricing was all pretty similar. The big difference was the equipment. A lot of the companies were quoting brands I either hadn't heard of or didn't have much confidence in. Evolution was the only company I spoke with that was using American Standard and really stood behind the quality of the equipment they were installing. That ultimately made the decision for me. The entire process with Evolution was professional and easy. They showed up, got to work, and had the full installation completed in about 5 to 6 hours. I was expecting the house to be without AC most of the day, but they got everything done much faster than I expected. We've had the new system running and love it. The first thing we noticed was how QUIET it is. Our old condenser was so loud that you always knew when it kicked on. With the new one, I sometimes have to actually listen for it to make sure it's running. Replacing an entire AC system is not exactly something anyone gets excited about spending money on, but if I had to do it, I'm glad I went with Evolution. Good equipment, professional installation, and no games with the pricing. Very happy with the decision.

Final update: The company has now stated in writing that they will not send a technician and…read moreadvised me to work with another HVAC company, despite acknowledging the issue may have fallen through the cracks. For context, during this period we had a newborn and significant personal obligations. When the visit occurred, the noise did not happen at that moment and no technician evaluation or adjustment was performed as a result. I later recorded the noise when it occurred and shared video evidence. Despite this, no diagnostic visit was offered. My review reflects both the unresolved issue and how it was ultimately handled. After posting this review, the business responded by disputing timelines and attributing the issue to unrelated work, but did not offer to inspect or resolve the ongoing airflow/pressure noise, despite video evidence. The attic cellulose work referenced was recommended by their team and performed by a contractor they referred. I had an air conditioning unit installed by Evolution Air in 2021. Since installation, the unit has intermittently made a loud "farting" or bubbling noise. I reported this issue within the first year. A technician came out, but unfortunately the noise did not occur during the visit, so nothing was adjusted or fixed. The problem has continued since then. After researching the issue myself, I found multiple discussions on Reddit indicating this is a known and common problem related to airflow or pressure adjustment, and that it is typically an easy fix for an experienced technician. Despite this, the issue remains unresolved years later. Overall, I'm disappointed that a known, recurring issue reported early on was not properly addressed, and that I've had to rely on online forums to understand what should have been a straightforward adjustment. I have recorded a video and sent it as well.

My AC went out at the end of this August heat wave. At least it was starting to cool down...well,…read moreneedless to say I still wanted working climate control. I called my normal AC company who installed the 5yr old unit. They said they'd see me on Friday (it was Monday). Not acceptable. So I go onto yelp and find Air Flow Bros. They tell me they can see me same day between 2-4pm. Awesome! Booked! About 11:30 I get a text saying a technician can be at my house EARLY at 12:15. Yup! Booked! Roman gets there at 12:15 on the dot. Professional, communicative and just a nice guy. He tells me what's wrong and my options. On top of that, he had what he needed to fix the issue. Had it handled and had my AC working again in under 2 hours. Bottom Line: Air Flow Bros has a new customer for life. Shout out to Roman!

We had such a great experience with Kol from Air Flow Bros! After having three different HVAC…read moretechnicians from other companies come out and tell us that everything was working fine, we were incredibly frustrated because we knew something was clearly wrong with our AC. Kol was the first person who took the time to actually investigate the problem thoroughly. He was professional, knowledgeable, honest, and transparent throughout the entire process. He ran the proper diagnostics, identified the issue, and explained everything clearly so we understood exactly what was happening with our system. It was such a relief to finally have someone figure out what was wrong instead of simply telling us everything was fine after being charged service fees. We really appreciated Kol's honesty and attention to detail. Highly recommend Kol and Air Flow Bros -- truly 5-star service!

David recently did HVAC maintenance on both of my properties, and I couldn't be happier with the…read moreservice. He was friendly, professional, and very easy to work with. He showed up on time, was thorough with the inspections, and made sure everything was running smoothly before he left. I highly recommend Full Blown/ David for any HVAC service or maintenance needs. I'll definitely be using them again in the future!

GREAT EXPERIENCE Danny came by today to check out my AC…read moresystem. It was on short notice but he was able to accommodate my request. Super nice and knowledgeable guy. He didn't try to upsell or overcharge, his pricing was very reasonable. Overall, a great experience! I would recommend him to anyone looking for an HVAC tech.

Marcel was AMAZING. Our AC wasn't running on the hottest day (100 degrees)! As soon as my yelp…read morereview went out, he called me before I could even close the app!! He showed up to my house in less than 1 hour! On a Sunday evening too! we have a little baby at home and he acknowledged the situation needed to be done quickly Not only did he arrive so fast, he was super friendly! He quickly diagnosed the issue and replaced everything we needed! I even had my family here and they were so impressed, they made sure to look for Marcel in the future if they ever need his services! Thank you so much again Marcel! Our baby is now safe in a nice cooler home again!

Marcel came out same day and fixed our AC in less than an hour! Not saying everything will be this…read moresimple but his no nonsense approach addressed the issue fast and was on his way in less than an hour! Didn't try and upsell. Thanks chat GPT for recommending him! ... on a Saturday no less se habla espanol