1. Code 3 Limousine & Transportation

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Concord, CA

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Code 3 Limousine & Transportation

4.7 (171 reviews)
Open • Open 24 hours

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Response time

40 minutes

Response rate

100%

Services - Code 3 Limousine & Transportation

Limos

Party bus rentals

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Reviews With Photos

Jeanette our driver, 2nd from left.
Scot R.

First time using Code 3 Transportation. Contracted a 37 passenger Coach Limousine, pick up/return in Walnut Creek, and drop off destination in San Francisco. We had a great experience with the entire process, including communication, pricing, timeliness, and transporting. Thank you to Bushra for handling the original inquiry, ease of communication, creating the contract, and follow-up. And to our 'rockstar' drive Jeanette, warm and friendly, who did everything a professional driver is supposed to do. Will definitely reach out to Code 3 again in the future.

Inside the Mercedes Sprinter Limo on the way to Prom
Adrena B.

The entire process from beginning to end was smooth and painless! They are very prompt and responsive via phone and email. The staff were very friendly and patient while I sorted out the different vehicles and prices. The driver was professional, kind and interacted with the teenagers during the ride to and from prom. I will definitely use them again!

So my sister, her husband, my dad, four kids and myself were out celebrating the kids', 5th and 7th birthday over the weekend, July 17th. My sister and her husband decided to go with this company because they seemed reputable and reasonable and the photos of the hummer, looked amazing. Unfortunately the interior of the hummer left more to be desired. The attached photos below are the of the hummer that arrived to my sisters residence. Adding to the fact that interior was busted, the air conditioning AND radio went out mid ride and being the weather was near 90 degrees, we should have been able to have a reliable source of air and not just to rely on the windows, which was blowing hot air. (Mind you all of my sisters kids are under the age of 7. It was extremely uncomfortable for them) The driver was AMAZING! This review does not pertain to him. He was on time, he was courteous , respectful and attentive. My sister and her husband reached out to the company to convey their displeasure with the interior due to the fact that they paid over a $1000 for a nice hummer and the outside was great but the inside, we expected a lot more since our time was spent inside the limo and not out of it. When they did reach out to the company, they were told that they could be reimbursed $200 of the $1100 that they spent for their kids' birthday. They need to be refunded their money or work out a financial agreement that is reflective of the terrible hummer that was sent. The person who handled this call, was extremely dismissive. My sister and her husband said this was unacceptable. They had asked to speak to a manager regarding this situation and have yet to hear back. I would proceed with caution when dealing with this limo service. Please see pictures below UPDATED REVIEW AS OF July 22: My sister and her husband came to an agreement that satisfied both parties. The manager did get ahold of my sister regarding this matter, but only because they were aware of this review. I originally had this business listed for 1 star, but I will update to the 3, because this was resolved.. My advice is to please contact your customers when a problem arises. I know everybody is busy, but a prompt acknowledgment, goes a long way.

Group outside of our limo

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10 years ago

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8 years ago

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7 years ago

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11 years ago

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10 years ago

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7 years ago

Code 3 was great! Used them to get a party bus for prom and it was a blast. Our driver Dharwin was amazing!

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8 years ago

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7 years ago

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11 years ago

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9 years ago

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7 years ago

On-time, courteous, clean, like freakin' boyscouts. Will definitely use them again.

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8 years ago

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9 years ago

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Page 4 of 5

Ask the Community - Code 3 Limousine & Transportation

Review Highlights - Code 3 Limousine & Transportation

“Had multiple schedule changes and their support team was fantastic throughout the process, especially Lester!”

Mentioned in 24 reviews

Read more highlights

OnTime Transportation/Walnut Creek Airport Shuttles - 2021 Lincoln Navigator (7Passengers)

OnTime Transportation/Walnut Creek Airport Shuttles

(139 reviews)

I reviewed OnTime Transportation back in 2022 when I was a first time customer. At that time, the…read moreservice was so good that I gave them five stars. So I'm back to re-review! I have been using OnTime Transportation ever since 2022 and have found them to be the best and most reliable car service I have ever used. Pick up at home has always been on time or early. The drivers are happy to move and handle luggage. I have had pick ups both at SFO and at Pier 27 in San Francisco - I call when I'm on the curb and the wait time for the car to arrive is within 10 minutes. The drivers have had no issues with late flight arrivals and always arrange to be there whenever the plane has landed. The cars are always clean and well maintained and passenger comfort is always the focus. Billing and tips are handled via email invoice, which helps with busy airport drop offs - no hassling with cards on cash for payment when getting to the plane on time is the many worry for the day. Drop offs are always right to the airline and entry door that is most efficient. Roger is the owner and he is dedicating to providing excellent service. Over the years I think we have become good friends. He is well versed in current news and events and conversations with him during the rides are always engaging and make the ride time go by quickly. When I call for a reservation, if Roger doesn't answer immediately, he gets back to me within 10 minutes. He confirms pick ups the day before. He is willing to go out of his way to fulfill service requests. He's the best! Between the great staff, great owner and great service, I highly recommend OnTime Transportation. Knowing that this is a locally owned business just adds to its excellence. Thanks, Roger!

They should be named Flat Tire Transportation…read more Signed these guys up for transportation from Brentwood to SFO. Leaving in June, getting back in July. I've used them before with no problem. The night we were leaving, we had them booked for 8:30pm. It's 8:45pm, and they still have not arrived. I called them, and Roger answered and he called the driver, and the driver said he got a FLAT TIRE and got in an accident on the road. Why didn't this driver call Roger and let him know, so he could inform us? Anyways, Roger arrived at 9:15 and took us to the airport. He did NOT honor their "less than 20 minutes late or it's free" guarantee. Pfftt!! Then, a month later, we arrive back at SFO, and they are supposed to pick us up at midnight. But instead, I get a call from Roger and SURPRISE, their vehicle had a FLAT TIRE and they cannot pick us up and we are on our own to find a ride home at midnight. Thanks!! Just wondering, what are the odds that BOTH TIMES they got a FLAT TIRE?? Pffttt!!! NOT RECOMMENDED!

Code 3 Limousine & Transportation - limos - Updated October 2026

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