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    Cocoon Coffee House

    3.7 (173 reviews)
    InexpensiveCoffee & Tea
    Open 7:30 am - 5:00 pm

    Cocoon Coffee House Photos

    Business Info

    COCOON COFFEE HOUSE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Outdoor seating
    Good for working

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    Recommended Reviews - Cocoon Coffee House

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    Exterior
    Amanda B.

    Adorable little coffee shop in the Poconos. As other guests report, it is quite expensive -- $8.19 for a latte with coconut milk. They also charge an extra 3% fee for using a credit card. I get it, running a small business is hard these days! But I'd only be able to visit this place as a treat, not a regular coffee spot. They have an array of yummy looking pastries, including a GF brownie. The breakfast and lunch options are limited but there are items like Bacon Avocado Toast and various sandwiches. They also carry chocolate, maple syrup and other treats in the retail portion of their store. There's a good amount of comfy couch and table seating inside, and lots of outdoor tables, which unfortunately are directly in the sun, which makes for a better setup in fall or spring weather vs. the height of summer heat. I got the Campfire S'mores latte, and it came out perfectly hot (you'd be surprised at how many lukewarm lattes I've received in my lifetime). I found it a little too sweet and not enough mocha or coffee flavor, but it was decent and definitely caffeinating. All-in-all, it was worth the visit, though be aware it's pretty busy around breakfast-time so don't come ravenous since there might be a wait.

    Strawberry matcha
    Sam R.

    9.27 for 16 oz matcha latte with soy milk and strawberry syrup is the most I've paid ever .... while it was VERY good, I don't think it justifies it being that expensive. Super cute spot, service was fast, cashier was very nice, but far too expensive for a matcha :( I would probably not get a syrup next time but as someone who doesn't eat dairy it stinks to have .99 added for not wanting whole milk.

    Jenn C.

    I didn't get food but the coffee was great! The service was nice and the people were friendly. The ambiance was cute and beautiful.

    Chocolate chip cookie
    Reema S.

    We stopped by this coffee shop during a trip to the poconos. Service was attentive, staff is super friendly and helpful. The coffee shop itself is in a nice location next to a building that looks like an old Scottish castle. The inside is cozy and feels warm and inviting. I ordered a mocha latte and was not disappointed. It was made well, tasted chocolatey and frothy just the way I like it. However, I feel the baked goods here were lacking. My friend, and I shared an almond croissant. The croissant was too dry, with some corners of it hard and dark brown (overbaked). There was also not enough almond paste on or inside the croissant. We got our croissant toasted and jt was just a hard crispy mess. Definitely room for improvement there. I also ordered a chocolate chip cookie. While it was chocolatey and buttery, I think the cookie was stale because it was super hard and not in a pleasant way. I think this place is so cute and has so much potential but they definitely need to up their game with their baked goods. My suggestion would be to offer less things, but high-quality.

    Inside
    Angela R.

    It's been a few years since I've been to Cocoon. It was lovely back when it's opened, and it's built out and started offering even more since then! Seems like now they also sell beer and wine, local artisan products, and have liquor for their coffee in the evenings. Would definitely return to check out those offerings next time I'm in town. I arrived around 10am and it was hopping. There was a line consistently the whole time I was there. Service did take some time, both to order and receive food. Since I'm not a regular, I don't know if this is standard or just an result of the times, but I wasn't in a hurry so it wasn't a big deal. Food was standardly priced. There was a case full of beautiful pastries, but I was feeling hungry so I went for a breakfast burrito. The burrito was very large and filling, and it was tasty. My wrap was packed with eggs as well as peppers and other veggies, plus cheese. I also ordered a mocha, and that was just as tasty. The ambiance is lovely. Lots of wood and soft lighting, and dog friendly. A nice place to hang out, enjoy a cup of coffee and chat with a friend, and there are not many like it in the area. The slower service might have knocked off a star or half star in other places, but I'm still rating Cocoon a five because it's definitely a standout for the location. I'm so grateful Hawley has somewhere like this.

    Ambiance is cozy with ample seating, games and books to read. Matcha latte with oat milk was 10/10. New Yorker breakfast Sandwhich with eggs, cheese and honey was tasty. I made the mistake of adding avocado to mine, it was unfortunately old and brown had to eat around it. This is a great spot otherwise and would highly reccomend!

    customers at the counter
    Paul D.

    This little coffee house was awesome. The food was great, the coffee was great, and the staff was great. I went 2 mornings in a row. They sell a bunch of odds and ends like maple syrup and chocolates. I got "The Philadelphian" which is an egg sandwich topped with cheesesteak on a bagel (I substituted the bagel) and a fruit danish. I WILL return.

    Suzanne F.

    Excellent coffee shop in Hawley. Great food and espresso. I highly Recommend you check Them out and then walk around or sit outside. They serve a lot of local products.

    English muffin with PB
    Sara B.

    Coffee with a side of sass. To be fair, the Cocoon Coffee House does have a lot going for it. They have a pretty large menu that goes beyond your standard coffee house fare. In addition to coffees and pastries you can also find breakfast and lunch sandwiches, quiches, salads and more. There is lots of seating inside and out, and they also sell adorable packaged goods like wine, cheese, meats and spreads. Unfortunately our experience fell short in the service department. My friend was first in line, and after she ordered the cashier scanned her receipt and loudly declared (in front of a large group of us) that she had forgotten to leave a tip. 1- This is rude and embarrassing. My friend did not appreciate being called out, as I do not think anyone would have. 2- This is a counter order coffee house. It's like a Starbucks. You order at the counter and wait for your food to come out. There is no table service. I'm not quite sure what tipping would be for. And to add insult to injury, the eggs are not even cooked fresh here. The egg sandwiches had precooked hardboiled eggs on them. My food was fine. I kept it super simple with peanut butter and bananas on an english muffin. They could have been a little more generous with the banana, and although the 'english muffin' was good, it was not an english muffin and basically just a regular roll. I think poor customer service can really make or break an experience, and hopefully they can make some changes. Perhaps they should leave a tip sign or jar up at the counter. It's just not a good look, and I'd be lying if I had said that our experience wasn't tainted because of that.

    Filthy dirty coffee station.  Hasn't been cleaned in days.
    James M.

    Overpriced, slow and bad service and FILTHY! Stay away!! We ordered one Arnold Palmer and One Iced Green Tea, the Rachael sandwich and a Pastrami sandwich. The bill came to thirty two dollars. Even though there was hardly anyone else there we had to wait approximately twenty minutes for drinks and food. The Arnold Palmer was sickening sweet. The Iced Green tea was also terrible with some fake unknown flavoring. The sandwiches were average at best. For the price I was expecting higher quality ingredients. They were sloppily prepared and haphazardly wrapped in some foil even though we were dining in. The establishment itself was extremely dirty with trash on the floor (napkins, sugar packets, etc). The sugar/creamer/napkin/utensil station was filthy as if it hadn't been cleaned in a week. All of this occurred while most of the young workers stood around doing absolutely nothing. Definitely will not be returning. Gross.

    the interior of a cafe

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    2 months ago

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    3 years ago

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    1 year ago

    Nice coffee shop with nice and friendly staff. They need to add vegan food options, but good otherwise

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    4 years ago

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    9 months ago

    The coffee was horrendous and so were the bagel sandwiches. We threw everything away and ran out of there!

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    9 months ago

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    2 years ago

    Business owner information

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    Sarah O.

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    5 years ago

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    3 years ago

    Cute vibe. Limited menu and they were out of the sausage and peppers. The soup was meh. The muffalata was rock hard on the edges.

    Business owner information

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    Sarah O.

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    2 years ago

    Lovely little coffeehouse with cool seating and nice snacks. Got matcha lattes. Recommend.

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    3 years ago

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    2 years ago

    Great coffee shop using Moka coffee. Great danishes and sandwiches. Nice vibe also in old stone building next to the old silk mill shops.

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    5 years ago

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    5 years ago

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    2 years ago

    Cute little coffee house with breakfast and lunch choices. Fresh baked goods and snack options.

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