I worked with David on several projects over the 2 years I lived in Flagstaff and he was awesome…read more He put in dry wall, wood flooring, fixed dry wall, put in a sink, to name a few. He was always extremely professional with a smile and a great price. I would HIGHLY using Highland Handyman for your next project!

Found the Highland Handyman (David) on Yelp and am thoroughly satisfied. David made it easy to…read morecoordinate estimate and scheduling in advance of the job. Then he showed up on time, was very professional, and did high quality work. David mounted a TV/soundbar, installed curtain rods, and installed pre-built bathroom cabinets. Will 100% go back to David for any future handyman needs.

I had NAES do 2 separate updates to my house here in Flagstaff. One was getting new outlets for my…read morewasher and dryer. There was also an unexpected repair that was needed to fix tile and they honored that by having a tile guy come out and repair it for no charge. I also then had them wire in electricity to my shed and hook it into the breaker. They completed that as well as get it up to code with no hassle. They provided a personal approach through the whole thing and Megan and Dominic are awesome to work with. A+ service and even better people! I would definitely work with them again.

The excellent service continued throughout the installation process. We now have seven baseboard…read moreheaters and our home is toasty warm. The installers were professional and courteous, finished in a day, and cleaned up everywhere they worked. Well worth the money, which was a very reasonable amount. Again, very highly recommended.

I had various home maintenance items taken care of; such as painting, staining, new dog door…read moreflapped installed, doors adjusted, etc. John is always easy to work with and he does meticulous work. I would highly recommend.

I asked John to come fix the broken frame of a couch. It's my son's favorite place to sit and we…read moredecided to get it fixed. John was a great communicator and even allowed us to reschedule without an issue. He was on time and now our couch is like new.

Chance & Sons Electric was outstanding. They didn't have availability so they referred me to…read moreDominic at Northern Arizona Electric. The best outcome. Thank you, Chance & Sons really cares.

Using Chance & Sons Electric to upgrade my electrical panel was an extremely great experience…read more There are many reasons I say this, but the top few are: 1) I got a few other quotes and those quotes were several hundred to a thousand dollars more. 2) the level of service is incredible from start to finish. My calls were always returned, I got a clear expectation of the process right from the beginning, 3) they did exactly what they said with no delays or excuses. If I was told something would happen, it happened and it happened on time. 4) the quality of the end result was exceptional. 5) and one of the most important to me - the people I worked with were helpful, friendly and concerned about having me as a happy customer. As a consumer, it is a great feeling to have job well done by working with people that really care. If you have the need for an electrician, go nowhere else. You will be treated well, have confidence throughout the process, and have the best end result!!

Before I left for the holidays, the Darren Lance team finished up the issue I had with my water…read moretanks staying heated during the cold weather. The team figured out, as well, something that I needed to change, bless them. Both the project manager and Mr. Lance called me during the process. This is an outstanding electrical repair company, including the professionalism of the receptionist. My bill was most reasonable. Anyone with heated tanks for outside animals knows my relief. Thank you, EVERYONE at Darren Lance. Karen Custer Thurston Timberline, Flagstaff

There was some issues with communication from the business office that led me to have to find…read moreanother electrician. I was very pleased with the electrician when he came out to do an initial estimate. He was friendly and explained that this company enjoys helping home owners with these kind of electrical needs that I had at the time. The value seems to be a little higher than others but everyone has their own rates set. So I still think it's reasonable. I don't know how well the work would have been done, so I'm only reviewing the experience that I did have. 4/5 stars due to the communication issue. I called the office and spoke to a gal multiple times who was not relaying messages to the electrician. That's my only issue.

Plumbing & Electrical Concepts is a great company. I came out to visit my grandmother in Flagstaff…read moreand she had a leak on the top of her water heater. These guys came out within a couple of hours and took care of the issue. Tim and Tom was absolutely great.

I need to revise my review that I posted earlier. Dave (the owner) has really come through for us…read moreon our water heater issue. Even though we replaced it through a different company we just received a check for previous installation costs! And a letter stating that his employee that installed the heater was no longer with the company. Who does that except someone with integrity. Thank you!

My experience with this company has been incredibly frustrating. In short, I do not recommend them…read moreand would not use them again. Details: Our house did not have a/c and our upper level was getting pretty toasty during the summer. After getting six quotes, we went with Master Mechanical. Our furnace covering the upstairs was over 30 years old so we decided to replace that at the same time. MM recommended a heat pump and furnace combo to address all our heating/cooling needs. Since install, we've needed MM to come out multiple times for various different issues that all amount to them cutting corners and doing a very sloppy install job. Ironically, when getting quotes, two of the more expensive companies warned us that a lot of contractors are cheaper, but cut corners during install, causing problems down the road. At the time I chalked that up to sales tactics, but now I wish I'd taken their advice more seriously. The problems started right off the bat. They couldn't get the a/c system to work after install. Supposedly it was a thermostat issue -- the old wiring for the thermostat wasn't compatible (whatever that means), and instead of just running new wire they went for the wireless thermostat option. They eventually got it working, but the wireless thermostat they installed wasn't a smart thermostat, which was in our contract. They came back and left some additional piece that could be connected to the thermostat to make it a "smart" thermostat. And I mean left it -- some assembly required by us that was not as simple as plug and play. Fall comes and we discovered our furnace for the lower level wasn't working. They didn't replace this one -- it's an older one, but it was in the same closet as the new one, so I figured something must have been unplugged or wiring messed with on this one while installing the new system for the upstairs. They come out and tell me some door shutoff piece was broken, not their fault. I can't prove it had anything to do with them, but this furnace was working beautifully with no issues the previous winter and I definitely didn't mess with the door so seems pretty clear to me what happened. But I sucked it up and paid that bill. Not long after, the new heat pump for the upstairs started having issues. It was working well for heating during the fall, but then temps dropped to a point where the heat pump should have shut off and the furnace would over, but it didn't. The heat pump just ran constantly trying to heat the house but unable to raise the temp anytime the outside temp was below 40. I called MM and they came out a week later and figured out they hadn't hooked up the wiring correctly so the furnace wasn't able to kick on. (I had asked after the install if they tested the systems and was told yes, but obviously they didn't test the heat). They "fix" the wiring and tell me it's good to go but I have to put the system on "auxiliary heat" (emergency heat) for the furnace to work. I ask, "so the heat pump won't work at warmer temperatures and then automatically kick over to the furnace once the temp drops enough?" They had no idea. Their solution was for me to manually change the heat source between normal and emergency heat for the two systems and they would come out again to add some outdoor sensor to see if they could make the transfer work on its own. How do you recommend and install a system and not know how it works??? Absolutely baffling. They topped it off by sending us a repair bill for the wiring issue, despite it being under the labor warranty and their mistake. I now have no faith this system will last and have considered hiring another contractor to come inspect it and make sure there's nothing else glaring. Do yourself a favor and go with someone else.

I requested an appointment for routine maintenance tomorrow morning, but they worked me in same…read moreday. They did a very thorough inspection and cleaned the coils for the $135 service call. (Previous comanies just offered a visual inspection for $99). They were very honest about what I needed, offered good prices and a 10% teacher discount. Michael was friendly and patient with his trainee.

We have used Brian and this company for the last couple of years- we are in Kachina- for our main…read morewaterline, for toilets, for gas dryer issues, and to add water shut offs to our house and at the water heater - he's done it all! Nice to have a local who is stands behind his work!

Brian is awesome - hard-working, answers the phone every single time (no matter what day or time it…read moreis), goes above and beyond in customer service to make sure the job is done right the first time. Prices are so reasonable and fair and Brian is just a great person building his plumbing business in Flagstaff. I won't hire anyone else!