Went to Coco nails today for the first time, And to say I wasn't pleased is an understatement. If you're going there for a simple gel manicure/pedicure it seemed like they knew what they were doing. If you're looking to get a fill/full of acrylics or tips I would NOT recommend. When I got there the staff was not completely welcoming, possibly because I'm not a regular (not a good way to gain loyal costumers). I started off with one lady, she put on the tips. One of the tips were completely crooked and when I put my hands under the light to cure my nails BURNED like nothing I've ever experienced (I've been getting my nails done consistently for over 7 years). First Lady did not fix the crooked tip, and then passed me onto the Second Lady to finish. I showed multiple pictures and consistently told her how I wanted my nails shaped because she didn't listen the first time when I politely said I wanted them coffin. She kept on making the almond even after the 4th time I said something. Second Lady then passed me back over to the First Lady to fix the shaping and I lost half the length I originally wanted due to her having to do filing. Shape still did not turn out the way I wanted but at this point I said thank you and let it be because I felt as if they were getting annoyed with me. I was then passed on to a third lady to finish putting on my gel color and I had color on my actual skin that was not taken off. After all that I then get to the counter to pay and was charged $90. Absurdly overpriced to begin with, but unacceptable considering the work that was done. read more

The most beautiful manicure I've ever gotten. Bella is so fabulous and amazing at what she does. Love both locations and how they sanitize their products. Love how fast the service is too without being rushed. read more

Coco Nails - Gel manicure with chrome - Nail Salons Near Me - Hackettstown, New Jersey

It's my favorite place to go! Always good service and they do an excellent job. It's my go to place

Always clean and friendly. My nail tech, Mariana is always a perfectionist with my nails and helps me with colors. Sandy is always super accommodating and kind. A+++ read more

I booked for a gel mani and pedi a couple weeks ago. The service is great but because my appointment was 430 and the place shut at 6 pm (I believe) my pedicure was rushed. The lady who did my feet didn't ask about what shape I wanted for my nails and clearly they were already squared but she rounded them. Less than a week after my pedicure I felt like my calluses were almost as I didn't get a pedicure only 4 days ago. I asked for nail art on my manicure and they pulled out the small bottle that use to be the ones they would do french tips with for the brush. I haven't seen people use that in years. I wasn't impressed with the free-style nail art. My artist didnt do a good job cleaning up my cuticles and cut me a little. Two and half weeks later, one of my nails already started chipping so I dont feel that the Quality was worth the money. I would only come back here if there was no other appointments but there are many places around town to try. read more

Coco Nails - Nail Salons Near Me - Hackettstown, New Jersey

All in all a great nail salon. Haven't been there since the fall and just recently went for a pedicure with my 6 year old granddaughter. Noticed the prices went up. 35.00 to 40.00 for my pedicure and 20.00 to 30.00 for my granddaughter's pedicure!!! I think that's a little much for a small child. They do a good job but to raise prices that much is crazy. I will think twice about going back there again! read more

Outstanding service. Pay a little more but the place is clean. Friendly staff that speak English and know your name when you walk in! Awesome experience! Will be back! read more

This place is incredibly overpriced. In the attached picture you can see how the nail tech absolutely destroyed my fingers. Also, please note that I asked for sunflowers on my nails... I am not sure what the design on my nails is supposed to represent. read more

Coco Nails - Nail Salons Near Me - Hackettstown, New Jersey

Super clean inside, love the massage chairs, pedi was nice, massage was nice! Highly recommended in the area

I am in love with this spa and feel at ease whenever I stop in. From Chris, the owner to my favorite technicians, my time spent at Coco is truly a gift to myself. The pedicures are amazing with many "extras" already in the traditional pedicure itself. I am grateful I found this little slice of perfection just a few minutes away. read more

I think this picture should say enough.... went in for a pedicure which was done by Julie. The pedicure was good, they definitely are a clean salon and use new files for each client. She barely painted a top coat on my nails. I sat for them to dry for about 10 minutes and then they needed the other drying seats for other people who were finishing up with their pedicures. So she sprayed my toe nails with that "quick drying spray" and then asked me to put my shoes on which caused the nail polish on the big toes to get messed up. She simply painted over it with the color and left big globs of nail polish on my toes. Can't believe I just paid $30 for this. And Chris watched the whole thing and didn't say anything. Great way to run a business. read more

Coco Nails - Nail Salons Near Me - Hackettstown, New Jersey

I live in blairstown so I usually go to a nail place closer to home. But it's Sunday and my regular place is closed, so I searched for a place that was open, and I came upon Coco Nails. I made an appointment because the other reviews noted that some are turned away if they don't have an appointment. I called at 10:30 and got a 12:15 appointment...pretty good. When I got there my first impression was the cleanliness and modern decor. The pedicure was about 45 minutes long, no rushing, lots of massage time. And they used lavender scented products, very soothing. The pedicure chairs are very nice. The massage feature is much nicer on these chairs than the others I've been in. When I went to pay I was a little nervous...surely this awesome pedicure wAs going to cost me! But I saw their price list and it was only $30! Yay me!! It was by far the best pedicure I've ever had. My mom was with me and said the same. This will be my new nail salon from now on. read more

Amazing nail salon!! I recently moved to the area and have been in search of a quality nail salon, I finally found one!! Coco nails is absolutely beautiful inside, it has such a luxe look and feel and is super clean. The staff and owner are so friendly and they do a wonderful job. Highly recommend!! read more

This place has got their gig DOWN. And THAT is what keeps me coming back - CONSISTENCY. Coco nails has excellent quality services, and add-ons, along with friendly and accommodating staff. This salon is my go-to for my manicures and pedicures, and is half way between my home and work. People have caught on to their quality, so making an appointment is always a good idea! read more

Coco Nails - My standard French gel manicure. Love it. - Nail Salons Near Me - Hackettstown, New Jersey

My experience has been half and half with this salon. First of all, they have two locations. One in Hackettstown on Main St, the other in Mansfield on RT 57. My husband and I went to their Hackettstown location the first time, and had a great experience. We were walk-ins and though they were packed, they took us right in. The second time, I went alone to their Mansfield location, and though it was 4pm and walk-in, they said there wasn't enough time to do manicure and pedicure and asked if I minded having my nails done at the pedicure station by 2 techs because they were working on a party, understandably. I definitely said no, because that's negating the whole spa experience and then asked about any openings at their Main St location. They, instead took me in to their Main St spot and did a good job. The third time, my husband and I went on a rainy, Saturday afternoon just after 2pm as walk-ins to the Main St location this time and were flat out told they had no time because they had appts for 2:30! Hmmm. So instead we figure we'd try Mansfield, and they only had time to do pedicures but not manicures because again, appts, but there was barely anyone there. My advice: Both locations appear to be appointment only. Don't bother to walk-in. You won't be attended to or even squeezed in - even in the early afternoon. We may have to start driving back to our old location in Woodcliff Lake, Luxury Nails, where they've never turned us away and the experience has been 10-fold. read more

I came from out of town to visit for the holidays and I was distinctly NOT impressed. After trimming and filing my nails down, they did not clean under them. I could feel the sandy residue from the filing stuck with ne'er my nails while they were painting them. Gross. I could have lived with that, but the thing I can't get over is that only TWO days later the polish started to chip off. I thought it was a fluke on just one nail, but today, just 5 days after my manicure, I see polish chipping on two finger tips. The service felt rushed, they didn't ask if I wanted squared or rounded nails, and I watched the man taking appointments only pretend to check availability before suggesting a different time. (I was specifically watching for this bc my friend told me she suspected them of doing this because they ALWAYS suggest an alternative time when she calls to make an appointment, no matter when she suggests. She suspects they do it to make it seem harder/rarer to get an appointment. IDK why they do it but they definitely do it.) The sad thing is, my friend says this is one of the best salons in the area. I feel bad for the ladies out here if that is the case. read more

I love Letyy, Viviana, and Santa... they always take care of my nails. This is one of my favorite spa. I Love the way they take care of their customer. Extremely clean and peaceful. If you r only getting a pedicure you get to seat on the massage seat for the entire session. And you get a back massage at the end. Variety of colors. read more

Coco Nails - Nail Salons Near Me - Hackettstown, New Jersey

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I'm an African American female who walked in on a Sunday afternoon to a less than diverse crowd. I don't mind that so much. When I entered, no one spoke to me. I inquired from the first person working if I could get a color change on my nails. She was short and flatly said "no time". I thought maybe she would elaborate more but she just continued doing what she was doing. I then said "sooo should I wait or come back or what". She said "no we don't do you". I have to feel that it was because of my race and appearance. If not she could have politely explained their policy. I will never support businesses with terrible customer service! Recommendation for the staff there, greet people when they walk in, "appear" as if you are listening and answer questions in a respectful manner. Customers are coming to support you. If she had been polite, I may have considered coming to give them a try at a later date. I will never patronize this establishment and will tell others who don't fit their ideal customer image to stay away. read more

I found a new favorite nail salon! I started getting gel manicures recently but hadn't found a salon I wanted to be my regular until now. First, the salon is very nicely decorated and feels "luxe". They are clean, which should be a given, but is definitely a plus compared to others in the area. I had an appointment for a gel manicure and was taken right in at my time and called by name. Great customer service. The manicure itself - nothing was left out. Any little thing that another salon might leave out (like filing sharp edges at the end) - it was all included, as well as a mini shoulder massage, and hand and arm massage with a hot towel at the end. I can't wait to go back! The pedicure area was nicely appointed as well and I noticed that the tubs were cleaned thoroughly between clients. read more

Pedicure was ok, only 20 minutes long which felt a bit rushed. I did make an appointment, as it's an appointment only place. Salon is adorable, pedicure was just OK. They didn't clean under my nails, and the massage was not impressive. I wouldn't come back, I'll keep searching for better place in area. read more

Owner Chris couldn't be friendlier and all of the staff are great too. Always happy with the manicures and pedicures I have gotten here. I have been coming to Coco for almost 6 years because they're the best! Clean and relaxing place to visit. read more

I have gone here once before and I came back to get French tips and both times the experience was amazing! I love my nails they are so elegant and pretty! The technicians are so nice and so is the owner/manager. They love to make sure you're experience is enjoyable and I'm definitely going back soon! read more

I was really impressed with Coco Nails when I went in a couple weeks ago. My friend and I got pedicures and they were awesome! Plus because it's by reservation we didn't have to wait. I will definitely be back! read more

I came here for a gel manicure and was absolutely amazed. I was greeted at the door and was assisted in picking out the perfect colors for my desired nail design. Grace, who did my manicure was so pleasant to talk to and did a fabulous job on my nails. Not to mention... you also get a back massage when your nails are drying! read more

Coco Nails - Nail Salons Near Me - Hackettstown, New Jersey

went today to the mountain ave location for spa pedicures and i was VERY impressed. I'm picky about pedicures because truly-I'm spending the money for the massage. And today i was verrrrrry pleased. Nice long relaxing massage on each leg and foot and a lovely job with scrubbing away rough skin and polishing too. Definitely will be returning! read more

Today was my first time going there. I walked in and already everyone there was giving me nasty looks. The guy at the front desk asked me how he could help me, so I proceeded to say it was my first time there and asked if they could fix my nails. He then told me "not today". So I asked when I should come back and he told me he doesn't know. He was very rude to me, wouldn't make eye contact with me. I will not be coming back here ever again especially considering he "doesn't know" when i shouldve come back anyway. read more

I went to the Main Street location, first off I made an appointment and when I got there they tell me I didn't have one but we're still able to take me no problem After they tell me they don't do acrylic but can still give me tips, I ask for the price and I am told a full set with gel (which is better and safer ) , ls $60 with or without a gel polish topcoat (1st red flag) but I was out of options and needed them done that day. After about an hour I get wide flat, tips molded out of overlay, nothing like the length or shape I asked for but nicely painted though. No problem you can't win them all, but after about 4 days the first nail pops off while I'm making the bed - like a lee press on 3 days after that 2 more just popped off while doing regular daily tasks, then it was a wrap I had to take them off. so I basically paid $60 for lee press on nails, instead of being told no we can't do that. NEVER AGAIN, there is nothing worse than feeling like you got scammed and I def feel like I did. If I could give them 0 stars I would- poor customer service, poor work Next time I if you can't do a service don't say you can stick to overcharging for gel. Manicures to people who know no better. read more

I've been a customer since they opened. Haven't gone to another salon in the area since. The whole staff is amazing. Not only do I insist you go here, i recommend specifically getting a pedicure. They massage you for eternity ! Everything here is quality. They sometimes turn people away without appointments only for the sole purpose that they don't rush their clients who had appointments so just book in advance and you'll be fine read more

Coco Nails - Vilma is just amazing ! & so is the rest of the staff :) Best mani/pedis in the area 3 - Nail Salons Near Me - Hackettstown, New Jersey

I have been going here pretty regularly since September 2019. I only came back because the place was always clean and everyone I had did a nice job on my gel manicure. Though no one ever asked my preferences, I am not the most knowledgeable on what to ask for. Nonetheless, I have enjoyed mostly how my nails came out. My biggest problem is that the owner/man at the counter is always rude to me. Ignores me and doesn't say hello, always acts confused when I tell him my name, though I always make an appointment and show up timely. There is major disrespect when I am nothing but pleasant and polite. I believe this may be because I look younger than my age and appear easy to take advantage of, I get this a lot when I go to other salons and they do not care for the quality of my manicure. The last straw was a week ago when I made an appointment as always and showed up on time. They did not have a seat yet for me, and I would've been perfectly fine waiting, but instead without asking my opinion, started doing my nails on top of the drying counter. SO UNCOMFORTABLE and unprofessional. I feel bad for the hardworking girls as it is always the man pushing them and being rude. Then they raised the price $10 at checkout with no prior notice. Again I'm a regular. I'm done putting up with the rude owner and will not be coming back. read more

This was my second visit to this salon. The first visit was to the salon in Hackettstown. Both are very nice but I prefer the Mansfield location. I feel the quality of the pedicure is second to none. They include massages that truly feel like you are at a resort. They also have new chairs with a bright and formal ambiance. There is a frequent visitor card as well that gets discounts when you visit more often. I look forward to visiting again soon. read more

The place is super clean so that's a plus. You 100% have to make an appointment and even with one you will probably wait about 15 min. The gel manicure I got was terrible I had to come back the next day to get 2 nails fixed that chipped. I have gone her for a few pedicures though and they do a good job. The male owner is so incredibly rude to the staff it's uncomfortable...it feels like a sweatshop and you can tell the girls are uncomfortable with it too. read more

Always pleased with the service. Friendly and clean. They are always busy- appointments are necessary.

Eh, they are okay. I mean when they first opened they were amazing ! But now they have a revolving door of girls so there really isn't consistency with the quality. It really depends on who you get. What I will say that I love and would give five stars for is that it's quite !! No yelling in other languages or the techs talking to each other. That I love. When I go to get my nails done I want to relax I don't want to hear the yip yap of all the workers and the thoughts of "are they talking about me?" So that is one thing this place has going for them. read more

Coco is a great place!! It is clean, the owners are always there and the ladies that do nails are all good. Definitely recommend Coco.

I've had a great experience here time I've gone except the most recent time. I got my nails done by the older women, Grace I think her name was? Anyway, she filed my nails so sloppily, cut my fingers with the file, and wasnt looking at what she was doing. I didnt say anything since I go there all the time. It was my first time getting that women to do my nails, (usually I don't request anyone specific) so next time I'll just ask who's doing them. Everyone else was excellent! 4 stars because of that one bad experience! read more

When I moved into the area in July I really struggled finding a good nail place. I tried 3 or 4 nail salons before I decided to try CoCo and I'm so glad I did. They are always flexible even if I call at the last minute to fit me in. All of the girls that have done my nails are very good to the point where I don't feel I have to specially request someone I feel comfortable with all. And it doesn't hurt that the salon is absolutely clean, beautiful and modern. It may be a little bit on the pricier side in comparison to nearby salons but believe me when I say it's worth the few extra bucks to have peace of mind that my nails will always come out good and to just relax. read more

Do not ever go here way overpriced and terrible service and experience. Manager/owner said we don't have anybody who can help you sorry come back another day maybe tomorrow, after a 60$ gel manicure? And 7 days later diamonds were lost and they sanded my nails so much it completely came off. Customer service? Ha. Disgusting. It's sad because their are a few very great women/girls working there. read more

Excellent service, super clean, nice staff, reasonable rates AND my nails looked fabulous! They have loads of gel colors to choose from. I am very happy with this place. Plus, Starbucks is in same parking lot, so that's a bonus! read more

Unprofessional terrible owner, doesn't care about patrons. My first time there we arrived around 3:30, my mother, my daughter and myself asked for a mani pedi. They negotiated Pedi(s) due to time constraints. My daughter however was not able to be accommodated. My mother and myself were the last patrons there and we were still drying our nails, we were however forced to leave with wet nails and paper slippers on our feet. Another 15 min and we would have been fine. we decided to give them another chance this weekend, and arrived earlier. We were not able to be accommodated but were told to come back at 4:15 which we did. The owner did not want to serve us. I was appalled at his behavior and while I i tried to make point, I really did not want to patronize them. We are new to the area and thiS was the worst service ever. A total lack of empathy and respect for customers it's really a no star, review but there isn't an option. read more

Horrible customer service and front desk manors. Treat customers like crap and are highly over priced. They are very pushy and rude!!