We always receive great service. The staff is usually prompt. The atmosphere is pleasant.read more

When I first started coming to Sen, about a year ago, I was super impressed. My nails always…read moreturned out great and I was always super happy with my pedicures. Since the beginning of the year though, I have been consistently frustrated with how my nails have turned out. Today I came in for a full set and specifically asked for a female technician, but was given a male. Very frustrating!! Then, on top of that he cut my cuticles numerous times and this is quite literally the worst full set I've ever gotten. It looks horrible. I tried multiple times to have him fix stuff, but he didn't understand. He didn't do any of the normal manicure treatments and barely put a dot of lotion on my hands. I also asked for a water and was never brought one. HORRIBLE EXPERIENCE!!!!

Got spoilt today by Nena gettin' my pedi! She did excellent! Each time I've came, they are super…read moresweet. Kim, the owner, does great manis too!! The facility is very clean & it's such a calm environment.

Got here asked for 2 classic pedis the 2 lady's were rude right away keep asking if we wanted gel…read moreafter asking for polish 3 times , laughed when we asked for 2 classic pedis. They kept laughing and giggling while clearly judging so I translated what they were saying which they were making fun of us. Cut my toenails when I didn't want them too and when I spoke up Just laughed and keep cutting. Once I confronted them and asked to stop the pedi and charged me for what they've done so far One of the other ladies started pulling on my arm trying to explain herself.

Owner is very kind and accommodating, the salon is clean and well kept! They were a little short…read morestaffed on a Saturday but did everything possible to keep clients comfortable and taken care of. The manicurist did an excellent job! I would definitely come back.

Horrible experience! Very rude from the time I walked in the door! Used the same drill without…read morecleaning from my nail that has a fungus to my other nails on my hand after and thinking that was okay! It's not...it can spread the fungus. Plus the owner ended up yelling at me and telling me to leave. They were talking about me in their language...it wasn't hard to tell...he sprayed my hand with alcohol and said are you happy now! One recommended not putting tips on...the other girl came and started putting tips on. Got mad when I said no the other lady recommended leaving them off to let my one nail heal...well now hopefully it doesn't get on all my nails...Potential clients beware!!!

So the wife and I were out running some errands, and we just stopped by one of our favorite grocery…read morestores, just across the street, then hit up my favorite barbershop in Tyler right next door, and my wife was looking to get a pedicure. So based just on location and no real recommendation, we decided to give it a try. Wow!! The customer service is top notch! They took good care of us, and sat us immediately. Yes... yes I know... Instill get looks when ladies see me sitting down getting a back massage in the chairs and a mean pedicure, but screw it, I say! It's actually more and more common these days, as it's great bonding time with my Queen AND I get my feet to looking and feeling better. Anyway, the place offers a type of calm and serenity, even with a stocked mini bar, which we took advantage of. The pedicure came with a bit of a foot and leg massage and man... that was the best part!! Felt amazing. I do think my gal went a little clip happy on my nails, but you know what? They should and would know what's best for my toenails and I just went with it. Long story short, we enjoyed our down time with a drink, conversations, chair massages, and excellent service. Think we found our new spot when in Tyler! As always, enjoy and Happy Feet!!

Very disappointed with my recent visit. Even with a 12:00 appointment, my pedicure didn't start…read moreuntil 12:40, turning what was supposed to be a mother/daughter experience into my daughter waiting for me to finish. During my pedicure, a tube inside the bowl became extremely hot and burned the bottom of my foot. I mentioned it twice, but it wasn't removed. I now have a painful blister. My daughter's feet were also burned from water that was far too hot and left her sore afterward. We were never offered a drink while other customers were, and the manager/owner rolled his eyes when we checked in. Due to the lack of care, safety, and professionalism, I will not be returning despite being a customer for over a year.

Paid $35 for a deluxe pedicure, which includes hot stone. I…read moredid nit receive any massage, she just rubbed the stones on my legs for a minute or two on each leg. I asked about a massage and was informed that massage is extra. The man there said $35 = 35 minutes.

I got a basic pedicure. The atmosphere was so peaceful here. Not crowded, spa music, tv was muted,…read moreand clean environment. The lady who did my pedicure took her time and was very gentle and professional. She was talkative but not too talkative. I absolutely loved my experience here and will not try anywhere else as long as I live here in Lindale and they are open. Oh! And complimentary wine was a huge plus!!

This is my go to nail salon. Their prices are fair and they do a great job. I love the location and…read morethey can always squeeze me in somehow. One time I wasn't satisfied with my nails and told them. They were so nice about it and fixed them immediately. After that I decided they were MY PLACE!

No I don't recommend them I went there twice and was treated poorly. Wasn't offered water like…read moreothers were, mind you I went in sweats and t shirt not dressed fancy so I think they thought I was poor and wouldn't tip properly which I did. However they didn't deserve it.

The service is great and Nina always does the best job to do the designs how you want!read more

Great quality & very nice and generous people! I love this place , with complimentary drinks and…read moresnacks!

Katy and Ken provide a variety of nail services including artwork on the nails. They do a great job…read moreon all the services they provide and I've been coming here a little over a year now. Only online booking - no walk-ins.

I can't say enough good things about this salon. Booking by appointment only is a huge plus...no…read morewait and they are never hurried. My husband has very thin skin on his feet and this is the only salon that has never made him bleed. Ken and Katie are precious people who love to pamper their clients and are extremely skilled and professional. Katie is actually helping the skin on my husband's feet improve!!! Yes they do require 24 hour cancellation for a refund which is clearly stated at least twice when schedule your appointment online, which is the only way to book an appointment. Your technician focuses solely on you...no jumping up to answer the phone or deal with "walk ins." Their policy is necessary as they work by appointment only, especially with the time they take with each client! So if you have trouble planning ahead or using a credit card to book an appointment, this is not the salon for you. But if you like to NEVER have to wait for an appointment and want a very skilled and attentive mail technician, this place is the BEST!!!