Do not use this business!! I hired them in July of 2025 to renovate a portion of our upstairs loft into an additional bedroom and to replace the backsplash in our kitchen. We had them do the kitchen while the permit for the bedroom was being finalized with the city. The initial introduction and project start went great. Once our existing backsplash was torn out (down to the studs) Raymond had his crew completely pull off our job in an effort to extort more money from us at an earlier phase of the payment schedule than was agreed to. Raymond refused to respond to phone calls or text messages and after 3 days of a completely torn apart kitchen with 4 young kids at home, I was finally able to get in touch with the owner of the company (Raymond's daddy) and get our project back on track. I told him I thought Raymond was unprofessional and I did not want him back in my home after the way my family and I were treated. Several excuses were made and Raymond's behavior was brushed off as "he's just a kid". Raymond's not young enough to get away with that excuse. Three months later, Raymond contacted me to try and add an additional $4800 demolition to our project with replacement costs to be determined. Communication dropped off and no resolution was put in place. Fast forward to February of 2026 and Raymond texts me to say the project got approved and he will let me know the next step "soon". Three weeks later he tells me he is going to START the permit pulling process. I'm sorry... what have you been doing for the last 7 months?!?
Two weeks later, on a Tuesday afternoon, he tells me he is going to meet with his foreman in my house the following week. The following Monday I again reach out to get an answer on when he is coming, and he tells me he is still working on a date. Tuesday he says he is still working on it. Wednesday afternoon I told him I needed an answer by the end of the day and he tells me Monday (a week later than promised). Monday comes and Israel shows up and introduces himself as working for Raymond, but no Raymond. I walk Israel through the project and he leaves with still no confirmation of project start date. Later that day, Raymond texts me that work will begin at 730 the next morning. Israel shows up as planned, begins work, but 2 hours in, after tarping off my room and beginning demolition, he then needs to discuss a portion of the project with Raymond. Raymond says he will be at my house at 1pm to discuss. Israel leaves. At noon, Israel comes back and collects his tools as though he no longer intends to do any work on my home. Raymond shows up an hour later and tells me they need to demolish an additional 2 walls at an additional cost and delayed timeline, I told him I did not consent to that and wanted a discount on the previously agreed upon price as the change meant he would not be producing the initially agreed upon project. Raymond leaves stating that he is going to discuss what the discount would be with others in his company and would have an answer for me by the end of the day. By 5 pm I still had not heard from Raymond. I called, no answer, I texted, he responded that he had a meeting about my project and had come to a decision (without my input) that he was going to go through with the additional portion of the project (regardless of my objections) but that he was going to "work with me" and would now do both the demolition and the replacement for only an additional $2800 (previously he wanted $4800 for demolition only). I tried to call him to discuss his text, he didn't answer, but responded with a "please text me" text message. After significant back and forth, I gave him 3 options, A-to meet the required timeline including the additional portion (with cost), because I have children that need bedrooms, B-to reduce the scope of the initial project and move forward at a reduced price due to the reduced scope, or C-cancel the job completely and I would find someone else to finish the job. Raymond pretended to not know what I was talking about in pointing out that he has now pulled off my job after doing demo on two separate occasions leaving my home unusable and chose to cancel the job outright. His notification of this was to accuse me of being disrespectful and stated "You do not know who I am" as though he's some mob boss that is going to come back and retaliate against me. Sorry kid... you work for your daddy's company and you don't follow through on your commitments, your efforts to extort me don't go unnoticed and everyone needs to know about your shady tactics.
Follow up: We materially disagree in the facts surrounding our experience, threatening legal action via text because you dislike a factually accurate review merely cements my points. As I have offered, if anything is materially false please let me know and we can discuss. read more