1. Cockpit USA

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    New York, NY

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    Cockpit USA

    4.0 (46 reviews)
    Closed • 10:00 am - 5:00 pm

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    I am so impressed by the service I received. I sent an old bomber jacket to have lining, pockets and ribbing repaired. Rose called to update me on their progress and to answer questions. My husband has owned this jacket for 38 years. I asked that they not refurbish the leather as it is nostalgic. They have exceeded my expectations and my husband is so happy with his "surprise"-he wears his jacket daily so he knew something was up. Thank you!

    Cockpit
    Christophe D.

    This is THE store to get a cool leather jacket. Originally they were supplying the pilot since WWII and still do actually. I have 2, one I got 40 years ago and still great. This time I bring my son to get his. It is on the 12 th floor of a business building, a small room full of jacket and WWII artifacts. Back in the 90s they had a store in Soho with e Japanese ME inside. Anyway, if you want a timeless jacket that you will keep all your life, this is the place. Why 1 star less? Then bill me for the bag they offer to include. A bit cheap

    Womenswear section
    Jess W.

    The funniest thing about Cockpit USA is what it has displayed inside - you enter off the bustling liveliness of Broadway Ave and are instantly greeted by a huge (you guessed it) cockpit. Before turning around and writing off the store entirely, maneuver passed the arced desk and take a lay of the land. The store is affiliated with the American Airpower Museum, hence the decor. Yes, there are airplanes hanging from the ceiling and Howard Hughes-esque memorabilia tucked into [more...] Read my expanded review at The Boutique of the Week: http://www.theboutiqueoftheweek.com/boutiques/2009/5/25/cockpit-usa.html

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    2 months ago

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    Jacky C.

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    3 months ago

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    Jacky C.

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    3 months ago

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    8 months ago

    Thee place for military leather jackets! I bought one from 30 years ago and I'm still wearing it! Great people.

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    Jacky C.

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    1 year ago

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    Jacky C.

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    10 months ago

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    Jacky C.

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    1 year ago

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    Jacky C.

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    2 years ago

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    2 years ago

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    Jacky C.

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    2 years ago

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    Jacky C.

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    4 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    Jacky C.

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    3 years ago

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    7 years ago

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    8 years ago

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    3 years ago

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    17 years ago

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    9 years ago

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    8 years ago

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    4 years ago

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    15 years ago

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    10 years ago

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    16 years ago

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    9 years ago

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    17 years ago

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    19 years ago

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    16 years ago

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    18 years ago

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    13 years ago

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    12 years ago

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    8 years ago

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    16 years ago

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    11 years ago

    Amazing clothes, staff and owners. I have a few of their jackets and sweaters very nice high end items.

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    Review Highlights - Cockpit USA

    “Just so happens I spoke to Jacky and she said "No Problem" and to ship it to their repair shop.”

    Mentioned in 4 reviews

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    M.M.LaFleur - Miyako's mood board

    M.M.LaFleur

    4.4(265 reviews)
    0.2 mi•Theater District, Midtown West

    The staff was nice in person but a bit rude and unwilling to help after I made my purchase and ran…read moreinto an issue. Many of the items were missing buttons and they don't come with replacements. The store is quite small and has limited inventory, as well. If anything, it may be worth going in to confirm your sizing, but I'd rather shop at another boutique or online. I ended up having to go through corporate for a resolution for an item that ripped right after I bought it, after this boutique never returned my calls and was unhelpful and curt over the phone when I finally reached them. The experience and quality is H&M, but the pricing is at a premium. While I'll probably buy from MM la fleur again, it won't be at this boutique, which is a shame because it's the closest to my home and work.

    I had a work trip run expectedly long and desperately needed some things to wear, without having…read moretime to go to a physical store. MM Lafleur's stuff is overpriced and basic, but I can count on it to fit me well. I ordered $2K of stuff and paid extra for expedited shipping. I just wanted a simple solution and was willing to pay $ for it. Fedex then refused to deliver to my address because I had forgotten the unit number. After waiting 45 minutes on hold with them, I confirmed my name , contact info and the order number, and called from the phone number on the package, but they refused to deliver. (I gave them the correct unit number, or gave them the option of leaving it inside of a locked gate at that address they had access to, but they refused). I contacted MM Lafleur via email hoping they could make it right, but they basically shrugged their shoulders and said 'we've processed your refund, you should have your money back in 7-10 days.' They claimed that Fedex said I refused the package, which couldn't be farther from the truth. I'm going to be working all weekend and don't have the time to go on a shopping trip. I would happily go to a Fedex location to pick it up, happily arrange to be outside the front address when it's delivered. Insult to injury, they said -- 'please update your address so this doesn't happen with future orders.' Sometimes people make mistakes with addresses, I've never had a Company refuse to contact the carrier to make an update. Just laziness with a side of "not my problem" attitude. It didn't seem like MM's customer service bothered to read my email and wasn't interested in engaging. (Maybe they're using AI instead of employees, who knows). Maybe their reps are paid based on how quickly they "resolve" cases. I know I shouldn't be shocked by crappy customer service, but I've had better experiences with Spirit Airlines. MM LaFleur -- do better.

    Photos
    M.M.LaFleur - Open space for presentations

    Open space for presentations

    M.M.LaFleur - Fitting room

    Fitting room

    M.M.LaFleur

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    Cockpit USA - womenscloth - Updated October 2026

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