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New York, NY

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Cockpit USA

4.0 (46 reviews)
Closed • 10:00 am - 5:00 pm

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I am so impressed by the service I received. I sent an old bomber jacket to have lining, pockets and ribbing repaired. Rose called to update me on their progress and to answer questions. My husband has owned this jacket for 38 years. I asked that they not refurbish the leather as it is nostalgic. They have exceeded my expectations and my husband is so happy with his "surprise"-he wears his jacket daily so he knew something was up. Thank you!

Cockpit
Christophe D.

This is THE store to get a cool leather jacket. Originally they were supplying the pilot since WWII and still do actually. I have 2, one I got 40 years ago and still great. This time I bring my son to get his. It is on the 12 th floor of a business building, a small room full of jacket and WWII artifacts. Back in the 90s they had a store in Soho with e Japanese ME inside. Anyway, if you want a timeless jacket that you will keep all your life, this is the place. Why 1 star less? Then bill me for the bag they offer to include. A bit cheap

Womenswear section
Jess W.

The funniest thing about Cockpit USA is what it has displayed inside - you enter off the bustling liveliness of Broadway Ave and are instantly greeted by a huge (you guessed it) cockpit. Before turning around and writing off the store entirely, maneuver passed the arced desk and take a lay of the land. The store is affiliated with the American Airpower Museum, hence the decor. Yes, there are airplanes hanging from the ceiling and Howard Hughes-esque memorabilia tucked into [more...] Read my expanded review at The Boutique of the Week: http://www.theboutiqueoftheweek.com/boutiques/2009/5/25/cockpit-usa.html

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3 months ago

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Jacky C.

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4 months ago

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3 months ago

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9 months ago

Thee place for military leather jackets! I bought one from 30 years ago and I'm still wearing it! Great people.

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1 year ago

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10 months ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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4 years ago

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3 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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3 years ago

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7 years ago

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8 years ago

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3 years ago

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17 years ago

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9 years ago

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8 years ago

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4 years ago

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15 years ago

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10 years ago

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16 years ago

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9 years ago

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17 years ago

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19 years ago

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16 years ago

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18 years ago

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13 years ago

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12 years ago

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16 years ago

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13 years ago

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13 years ago

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11 years ago

Amazing clothes, staff and owners. I have a few of their jackets and sweaters very nice high end items.

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“Just so happens I spoke to Jacky and she said "No Problem" and to ship it to their repair shop.”

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Nordstrom Men's Store NYC

Nordstrom Men's Store NYC

4.0(72 reviews)
1.0 mi•Midtown West
•$$$

I had an exceptionally positive and inclusive experience with Jazmin S at the Nordstrom Men's store…read moreon West 57th street. I was looking to purchase a present for my boyfriend. Specifically was looking for recommendations for a beard/mustache product - however I needed some guidance picking a product out. In the past I made the mistake of picking a product my brothers used and realized not all products are designed for all skin and hair types. I explained to Jazmin my prior mistake purchasing products and that my partner is half black and showed a picture to illustrate his facial hair type - so I was looking for a product designed for his skin and hair type. Jazmin could not have been more helpful and showed me two different facial hair grooming kits to choose from - and explained the price difference between purchasing the individual products vs. products as a kit. She was both knowledgeable and transparent. Also, she paid attention to details while not making me feel rushed at all. She noticed when I walked by the YSL colognes that I wanted to purchase a YSL cologne for my BF but he loved certain scents of the brand and strongly disliked other scents and I did not recall which one was which. So I commented in passing "I'll have to bring him back in person to get the cologne". While I was checking out Jazmin dropped some YSL cologne samples in the bag and my BF ended up really liking one scent- so now I know which cologne to purchase! Jazmin did me a great job with the facial kit recommendation, my bf LOVED the kit we chose and his bandmates were a bit envious- one said "my girlfriend doesn't buy me stuff like this after my performances!" You did me a solid!!

Over the past few years, I have purchased several fitted dress shirts and two $2,500 Canali suits…read morefrom this location. My last shopping experience for my second suit, unfortunately, made me not want to return. My first experience was with Michael G several years ago. He was extremely nice and helpful, showing me options and explaining the differences in the fabrics and where they were made. The fitting experience was great. I felt good at the end, making a big purchase. Later, I called to get some fitted dress shirts, and they had all my information on file. I trusted Michael and had him ship them to me; I didn't even need to come in; it was a very premium experience. The second time I purchased a suit, the experience was exactly the opposite. The woman who helped me seemed uninterested. She really didn't want to help at all. Given her brash, unenthusiastic behavior, I was hoping to go through the process myself, so I asked if she could pull up the profile Michael had made for me. Turns out they only save the customer measurement details for a year now. Seems ridiculous to save money on basic data storage rather than keeping customer records to expedite and provide good service. When I was trying on the suit, I felt rushed, and she never made me feel confident, which is always appreciated when making a big-ticket purchase. She didn't show me options or explain anything beyond saying the old color I had was no longer available, and the one I was holding was the new version they carried. When I received the suit 2 weeks later, the alterations were sloppy as well. Loose threads and not packed well. You'd think it was a $200 means warehouse rental I received. Just got another suit this month and found out I can get a made-to-measure custom suit in Soho for 30% less! They lost a lifetime customer, as I have been buying suits from Nordstroms since I lived in Chicago starting in 2014.

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Nordstrom Men's Store NYC
Nordstrom Men's Store NYC
Nordstrom Men's Store NYC

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Macy's

Macy's

3.1(2.1k reviews)
0.3 mi•Midtown West
•$$$

Experience! I went to Macy's Herald Square just to browse and had the absolute pleasure of meeting…read moreNjeri "Jeri" Haywood at M.A.C. Cosmetics on the lower level. From the moment she greeted me, she was warm, friendly, and genuinely interested in helping me find what I needed. I mentioned I was looking for new makeup for an upcoming trip, and Jeri went above and beyond. She gave me excellent recommendations, helped me put together the perfect combinations, and even taught me a few things that I'll definitely carry into my makeup routine moving forward. What stood out most was her patience and professionalism. Even in such a busy store, while working alone, she managed multiple customers flawlessly and with ease. It was honestly impressive and beautiful to watch her handle everything so smoothly without ever making anyone feel rushed. On top of that, she made sure to tell me about current promotions, which helped me save tremendously. I ended up purchasing all of her recommendations and couldn't be happier. Jeri made my shopping experience exceptional, and I will absolutely return to see her again for future purchases. Highly recommend! RR (Aruba lady)

I want to say I used to LOVE this Macy's. Shopping for clothes as a plus-sized woman has always…read morebeen difficult and this Macy's always had good quality and fashionable finds. I don't know what has happened over the course of the summer but they have shrunk the department in half and a lot of the better quality items from Donna Karan and Calvin Klein have disappeared. This is extremely aggravating since I have always counter ok the location for my work wear and casual finds and have shopped with their personal shoppers many times. Americans are still getting bigger despite ozempic and are here to stay. Nordstrom has already done away with their plus size section in store and Macy's was one of the few places left to shop in person. It is very disappointing to see this happening and very fat phobic of Macy's.

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Macy's
Macy's
Macy's

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Cockpit USA - womenscloth - Updated October 2026

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