Here's a polished Yelp review you can copy and paste, keeping it genuine and appreciative:…read more We had a small leak in our mobile office and it ended up not being big enough for them to come out for an on-site visit. Even so, they still took the time to walk me through the situation via messages and offered really helpful tips and guidance. They honestly didn't have to do that, but I truly appreciated the support and professionalism.

First, West Coast Restoration came out to do our mold remediation. The before and after are…read moreamazing! See the pictures we added. We then started to do dry wall and insulation. As we started to mud and tape, we realized that we we doing a horrible job, not to mention the arguments about how to do it correctly. We decided to call West Coast again. They did another incredible job! We will be calling them back again after we paint, so that the cabinets and flooring can be done as well. The people who come out are very professional. They really listened to our requests, answered all of our questions and did an amazing job. I would highly recommend.

We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

Honestly, I wish I wasn't experienced in dealing with water issues occurring at my home. Three…read moretimes, I had to navigate around emergency water situations with our first one being a slab leak, our second being a leaking water heater, and our most recent episode being a sudden burst of water from one of our upstairs toilets. For all three emergencies, I called All American Plumbing to look at the issues and for the first two water issues, American Response Team was the mitigation company that handled the drying out of the water and other abatement issues. For this third emergency All American Dry Out came out and it was great to hear that they are part of All American Plumbing, so God forbid I have another water emergency, I'll only need to go through All American Plumbing to handle everything. Jonathon from All American Dry Out was a really good dude to work with, which doesn't surprise me considering that I haven't had any issues with any of the personnel from All American Plumbing. I'm a Veteran of these water emergencies at our home and I honestly wish I never experienced any of the problems we encountered. Since I dealt with All American Plumbing for the previous two issues, I knew who I was going to call after my wife informed me that we had bubbling on our downstairs ceiling and water coming from our ceiling after she popped the bubble. This emergency happened on a Saturday evening, so I knew that I'd be calling All American Plumbing Monday morning. All American Plumbing is located in Poway, CA and based on my previous dealings with them, they send a team to address our emergency pretty quickly. I contacted Rachel on Monday, who I believe is part owner of the company, and she scheduled a mitigation company to come out first thing Tuesday morning and plumbers to come out after the mitigation company. On Tuesday morning, I met Jonathon from All American Dry Out. It was great to hear from Jonathon that All American Dry Out was part of All American Plumbing and that he had previously worked for American Response Team, but moved over once he heard All American Plumbing would be handling their own mitigation responsibilities. Jonathon handled everything by coordinating a team to set up drying machines for the water, coordinating with an environment company to determine if we had asbestos, calling a pack out company to remove our household goods, and working with my insurance for payment. Having to deal with emergency water damage is very stressful, but Jonathon's professionalism, communication, and responsiveness made our situation less stressful. Anytime I had a question and either called or texted Jonathon, he quickly answered my question. Jonathon even set up a lock box where we could place keys there for the contractors, so that they had access to our home without us needing to be there while work was being done to our home. For the initial mitigation and abatement of this water problem, All American Dry Out quickly addressed what needed to be done before the other things that still need to be worked on. When I had to deal with the two water issues at our home years ago, I had to work with two different companies for the mitigation and the plumbing. With All American Plumbing having their own mitigation segment called All American Dry Out, it was great working with just one company and it was a blessing to work with another good dude, who made a stressful situation not as stressful.

I just want to thank the team at all American dry out for taking care of my mother in San Diego…read moreespecially Jonathan trybula you guys made the process so easy fast and not stressful at all I live in Florida so from Florida to Cali we communicated and my mother did not get disturbed at all and came back home to a perfect home no stress thank you again I definitely would recommend them to anyone

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

This is the second water leak mitigation & restoration we've done with C2C and while the PM on the…read morerestoration portion was outstanding this time, overall, there were more issues with the mitigation than last. Specifically, they subbed out the demo portion to another company which incurred more costs and thus lead to rejection of payment by insurance company. Or rather, it was ruled as costs extending beyond ordinary expenses. Had it been included with the mitigation equipment, the insurance would've likely accepted it, as it did last time. The actual work performed by everyone was great in the end, just as it had been last time. Everything was remediated properly and more importantly, timely. Brandon the PM on mitigation along with David the PM on the restoration side were great, with David being the most responsive and communicative PM I've ever worked with. Meaning, updates everyday, as promised. That was the best part of the whole project for me as an anxious homeowner. I will say that my own insurance agent didn't help matters either in this case. He was super hard to work with and eventually C2C had trouble reaching him. This also soured the whole experience as everyone worked to track him down by phone and to prove that all expenses were legitimate. I'm on the fence as to whether to use C2C again for mitigation. Would not hesitate to use them for restoration though.

This is my first claim for an incident in my home. I came into the process thinking I would have…read moreto fight tooth and nail to get my home repaired and in the same condition. Ralph Del Valle was an excellent supervisor and his crew were all outstanding people to work with. So far everything in my home is coming together as brand new! Definitely a five star company.

Mr. Ralph Del Valle did an outstanding job for my parents when they had water damage to their…read morekitchen. They were highly professional, knowledgeable and very approachable and forthcoming, which my family truly valued. They were always on time, and the quality of work was exceptional. Mr. Del Valle was always in communication with his team and my family and immediately addressed any questions we had. I highly recommend Servpro especially when under the supervision of Ralph Del Valle!

Thanks to Jose Reyes, Mitigation Department Manager & his team for their help after a pinhole leak…read morecaused damage to walls & floor. Jose came out the same day I called to review damage & we came to an agreement & they put in dehumidifier & fans right away. Jose arranged for asbestos testing for the next morning. It was after 5pm, & he & his team were back early the next morning, the asbestos testing was done & results came back quickly & the IPR team was hard at work to tackle the job & prevent further damage from the leak. Thanks to the IRP team for all their help! Would not hesitate to call again if help is needed!

I had water flood from the master bath into the kitchen. Luckily a friend recommended Independent…read moreRestoration Professionals. Mike B. came out and looked at the damage, and sent out his trusted crew to do the needed demolition and drying out. I learned that they are full service contractors, with long term employees. Everyone who has come out has been qualified, professional, and just nice people. As a result, in addition to the restoration work (which I hope will be covered by insurance), I have had them do extra upgrades. I am so relieved that IRP has been here to help me through this. It is comforting to know that I've got a qualified company with top notch employees that stands behind their work. By the way, one of the repairs involved cutting into the kitchen ceiling and then repairing the ceiling. The insurance adjuster said it was the best ceiling repair she had ever seen--she could not tell where the repair had been. I also had to redo the master bath shower, and Derek did a beautiful job with a difficult trim which I had unwisely picked out. I recommend them highly.

Restored my house better than the original. Excellent company to repair damaged by flood. Quality…read morework and got done in minimal time. Very impressive!

I recently worked with Ely Rubin and his team to handle a remodel after a flood in my home and I…read morecouldn't be more impressed with their work. From start to finish, Ely was professional, communicative, and incredibly kind and caring. His team was efficient and great to have around. They were all great- special shout out to Mario for always going above and beyond! The remodel turned out great and the entire process was handled with care and attention to detail. It's rare to find a contractor who is both highly skilled and great to work with and cares about you and your home like it's their own. This is exactly what you will get with Ely. I highly recommend him and his team for any project.

Loveeee it!! I scheduled a carpet cleaning and it's been awhile since they've been cleaned with 4…read morekids it's a lot but the process was smooth, simple and straight forward. George the Tech came out and cleaned the rooms he did an amazing job. And for the price was not bad at all I will definitely be getting this done again it's amazing

From first call through actual service, they are very thorough, timely, friendly reminders, very…read morenice about my calling and changing the items to be cleaned, and then changing the date. George was our technician and he was friendly, on time, explained things completely, and did an AWESOME job! We used them maybe four years ago and I can see why I called them again. They are now the only ones we will ever use. Our neighbor saw the great job and he hired them on the spot and they were out a couple days later. You can't go wrong with them. Plus, steam is the healthier option compared to using chemicals on your carpet that you walk and sit on and breathe your steps all the time.

Pacific Flood was professional, responsive, and got the job done for us in a pinch. We discovered…read moremold when redoing the floors in a newer home and Steve was there for us every step of the way. They were fairly priced and easy to work with. Highly recommend them if you need mold remediation.

The team at PFR has exactly what you're looking for, trustworthy, talented and professional…read moreservices. That includes in every role, their movers that managed our packout and packback, Jose and Ian, to the project manager Terry, to the operations manager Riley and all the general contractors they are connected with will bring to your restoration project to an even better place prior to the damage.

These guys were honest, thorough, and worked quickly. Francisco and company knew their stuff and…read moredidn't charge an arm and a leg!

Rob came to our condo and diagnosed the major leak quickly . Scheduled the repair and asked that he…read morecomplete the work . He finish the job after about 6 hrs but was very skilled at his job . Polite as he could be !! Cleaned up the mess and left !!!