We were helped out by Gilbert tonight after our car broke down. He was so efficient, kind, and…read moreunderstanding. You can tell that he loves his job and is there to truly help out the community. What was a horrible day turned into such a great experience. I never could have imagined such great customer service and smooth experience. It seems like there have been shared love for Gilbert based off of prior yelp reviews. I hope he is recognized for going above and beyond his job. Please share our message to Gilbert! -Anlynette and Thomas

Hadley Tow was an absolute lifesaver. I had an unexpected car issue, and their general manager,…read moreKaram, personally took my call -- which already set the tone for an above-and-beyond experience. No one ever wants to be dealing with a tow, but he made the whole situation incredibly smooth. He arrived promptly, was friendly and reassuring, and even offered me a courtesy ride back home after dropping my car off at my mechanic. What really impressed me was the speed: everything was wrapped up in less than a quarter of the time quoted by AAA. Truly exceptional service. I'd recommend Hadley Tow to anyone without hesitation.

Leaving a review specifically to give my thanks to Nelson! My boyfriend and I were having such a…read morehorrible time trying to get his truck out of a tow yard in Irvine, because the workers there were being so uncooperative and rude. The next day, he ended up just calling A&B Towing, and what a godsend Nelson was! Nelson was so kind and helpful; it felt like we could finally take a deep breath. His patience is something you can't get anywhere else. Thank you once again!

Joe was my technician and helped me tow my dead car out of a parking garage! He was extremely…read morepatient, kind and kept me company while I waited. The best towing service I've ever had, all thanks to Joe!

I've used and meet a few tow truck operators and it can be a hit and miss. But when a company is…read moreowned and operated by with a detailed mindset, you can rest assured that your car will be taken care of. Clean, professional, on time, high quality equipment to do the job is what 1st Responders focuses on. So happy to have met Nathan and he took care of my dad's car with excellent service. We will definitely be supporting them again. Value and quality you cannot find elsewhere. Go with and save yourself a headache.

Yelpers... do yourself a favor and call Nathan if you ever need tow services. The service and…read moreattention to detail was superb. I was stuck at Sam's Club Fountain Valley with a dead battery along with other vehicle issues that required a tow instead a jump start. Nathan responded to the Yelp project immediately and was able to be at my location within 15-20 minutes? Maybe? It wasn't long because I barely finished my pizza and he was already there. He hooked my car up, got me to the shop and even gave me a ride home since I lived closed by. Provided a written receipt for insurance reimbursement and overall such a friendly person. Excellent service/value and definitely will use him again.

ASAP indeed! Had a…read moreflat tire and submitted my request for help through Yelp on a Thursday afternoon as 2 of my go-to repair services were busy. Ben responded to my project right away with the quote and an ETA. Arrived within the time and got straight to work. Since my tire was still in good shape (drove over a nail) he fixed and pumped it for a small additional charge. My tires drive fine now. Really appreciated how he wore a mask when he saw me wearing one! Also, he told me that if had any related issues, I can call him. Will do. Thanks Ben!

I had a nail in my tire and reached out to Ben through Yelp. He responded within minutes and was at…read moremy home to patch the tire within 30 minutes. Great service, responsiveness, and communication.

Miscommunication with pricing. If requesting a quote please confirm it over text with this company…read more Price was modified upon arrival.

I had a bad towing service ever. They moved my dead tesla without dolly and left the tire damage…read more To the owner if you don't have time please don't take the reservation.

Awful service I called them and asked them to tow a car out of my spot they said they would love to…read morehelp and that they would be there in an hour and 45 minutes after 3 1/2 hours of waiting they never showed up horrible service horrible communication 10 out of 10 would not recommend AWFUL not only did they waist my time but I have to be up for work in 2 hours so thanks you guys suck!

Called to help open and said they were going to be here in 30 minutes. Gave them a couple of calls…read more Never answered.

They were great. Very helpful and accommodating. I called for a quote and spoke with Tommy and…read morescheduled a pick up. The driver Delta was even early and very kind . 10 outa 10 recommend.

I worked with Delta today, he was professional and made sure I was informed of his arrival time and…read morewhen he dropped off. The truck is very clean and they took care of my car and its wheels. Very satisfied and would work with them again.

I never thought I would ever be stranded with no charge. I thought I would have been able to make…read moreit to the nearest supercharger. I'm glad my boyfriend had Luis's contact. I will definitely save the number on my phone for any future emergencies. Luis was very knowledgeable on what to do. He explained that as reliable AAA may be, they aren't experienced with EV cars whenever a jumpstart is needed or how to open the car charger port since it can't open without any charge.

Great customer service, helped me after having a dead battery for multiple days. Would highly…read morerecommend to anyone needing that little bit of charge to get going. If you me in OC always choose Luis!

Giant huge scam. Pretended to be at the location about four different times. Never use this place…read more Seems like their business model is just off of getting "consultation fees".

I waited three hours for my tow after they said it would be thirty minutes FIVE times. Then it was…read more15 then 5 which was actually another hour. When dropping my car off, the driver scratched the hell out of my front bumper and didn't say a word while doing it. i also didn't make it to the mechanic in time because of how long it took so now i have to leave my car overnight outside the mechanic shop. $150 later for a 2.5 mile tow and a three hour wait with an even more messed up car. Horrible