I have to apologize to this company. This is for a review I gave them Monday morning with out first checking on the facts of my issue. I am a realtor and who just sold a home to a new buyer. Coastal was the carpet cleaning company. After doing the walk through i was not happy with the carpet cleaning. But after fact finding my issue should have never been with Coastal but rather the owners of the property that sold the home.
Coastal was very patient with me and right awy went above & beyond to satisfy my request. The owner were the problem not Coastal. But Coastal still went above and beyond to remedy the issue and did not even charge us.
This is true Customer Service!
Thank you so much Coastal... Keep up the good Customer Service. I will be using you again in future sales. read more