Professional, knowledgeable and great team that goes above and beyond expectations. Highly recommend

Beware! Invoice says payment due in 30 days -- he places lien and files in court after 7 days. While I was in Michigan I received a phone call saying there was water in my neighbor's Florida condo which was coming from my unit next-door. I hadn't been in my condo for months and had no idea what the situation was. I called Mr. Dry Out and asked if he could take a look. When Mr. Dry Out arrived and called it was clear from his description that water was present for a long time causing extensive damage. Among other things he specifically mentioned that he would charge an insurance company $4000 to $5000 to remediate the damages which were so extensive that the unit was not fit for sale, that walls needed to be removed, and that mold could extend four feet high. I said that I was very familiar with construction and would leave the next morning to drive down, but that my immediate concern was to stop any water from entering my neighbor's unit. Mr. Jerabek became extremely difficult to deal with. I became concerned and called several times to say that all I wanted was to protect the adjacent unit. He said that there was much that needed to be done and he would continue to do all that he wanted to protect his reputation. I wanted to tell him to leave my place, but felt I couldn't due to the need to safeguard my neighbors. He eventually left after several hours. Two days later I arrived to find that the description I had received was completely false. There was no mold and it was obvious that there had not been any. All the furniture was in excellent condition, the walls were just as when we left months ago, nothing had been damaged by water. I was shocked! It was readily apparent that the water had not been in our unit for an extended time and only recently when a worker turned on the main shutoff valve outside our unit had a leaking faucet in the bathroom -- immediately adjacent to my neighbors -- caused the floor to be wet. Though I had said that I would do any needed work on my unit, Mr. Jerabek had removed carpet throughout my condo, tore off tiles, ripped up tack strip, and removed trim. None of which I wanted or needed, and none of which had anything to do with protecting my neighbor. I feel fortunate that my strong protestations on the phone hindered him from doing even more destruction. From my condo I called Mr. Dry Out and told him we needed to discuss his work. He refused to meet and threatened legal action. After returning to Michigan I received a bill in the mail for twice the amount he had quoted which called for payment within 30 days. After only seven days I received notice that a lien had been place on my property and a suit filed in small claims court. The judge gave him half of what he was seeking. read more

Mr. Dry Out responded immediately to a dire situation. We purchased a home where we discovered severely wet walls and a mold infestation that was dangerously harmful. Matt and his wonderful family were professional, effective, responsive, knowledgable, reasonably priced mold-and-water damage experts. 5 days later, another home contractor thought that a bathroom may also have mold and that another wall needed to be removed. Mr. Dry Out came out immediately again to help us. It turned out that Mr. Dry Out was correct. The wall did not need to be removed since there was no mold behind it. Thank you, Matt and Mr. Dry Out team. We can breathe better now. read more

Mr. Dry Out was great to work with! We were broken hearted when our house had a mold issue, but Matt was very helpful in explaining exactly what needed to be done to fix it. He helped us file the claim with insurance. It was a blessing that we had no out of pocket expenses. Everything went very smoothly after we called Matt. We got the problem fixed and cleaned up, and back to normal. I can't say enough about how relieved we were to find Mr. Dry Out and have him help us through our mold issue! Great company! read more

Matt and his team of Professional experts can handle any size property commercial or residential. Mr Dry Out's team is very experienced in all mold aspects and remediation. When you dont know who to trust call Matt at Mr. Dryout . Best service and price. Their team will not let you down. Please call Michael Potts @ Affordable Inspections Ins 727-224-0837 for reference. Your Tampa Area Home Inspector. read more

I hired this company after my AC drip pan leaked. They came out with two dehumidifiers and two fans . One each for my office and garage There was a contracted agreement for a three day rental for $400.00 since I was not filing an insurance claim. On day two I noticed that the dehumidifier was not working. My biggest concern was how long it had not been working? Was I going to end up with mold due to faulty equipment? What an expense that would be! The dehumidifier was #1 issued from the year he started business in 2004. Upon further inspection I noticed the cord on the fan was missing the casing so the wires were exposed. Talk about a fire hazard! I couldn't believe the condition of the equipment. I asked the owner Matt what adjustment he would make for delivering malfunctioning equipment along with a dangerous cord and he was unwilling to make any adjustment . Yes he did bring me a replacement one but the point is I paid for working units for three days rental. Since he couldn't determine the length of time it was out he wouldn't adjust the price. Very poor business. I would think twice about hiring this company . The equipment is obviously not checked. His employee plugged the bad cord into the outlet so he was aware of the condition and plugged it in anyway. During the conversation he said jobs like this were a waste of time. Not very professional to say the least. read more

They spent 3 days putting holes I every room of my home Cut electrical wiring busted my kitchen faucet and my new $1k Alkaline water system line lost garbage disposal parts left a 3 ft pile of pots and pans on my bed and a moldy mattress behind. When I brought my concerns to the owners attention instead of making things right to be good customer service he became a bully hostile and threatening. He then put a nasty post about me and video of my home on Facebook and blocked me to respond or defend myself . They were punctual the guys polite but the owner not professional to stand behind his mistakes. He also spent a lot of time saying how great he was and every other company in his field was no good . I would never recommend . Today is April 20 2017 after Mr Dry Out claimed to remove all the mold for my home while working with a licensed tile subcontractor today . Mold was discovered behind my bathroom wall which Is an area Mr Dry Out overlooked . Today is April 20 2017 in response to Matthew Jerabek owner of Mr Dry Out . First of all I never will I nor have I ever begged any company to work for me . As a customer we have the freedom to chose which company to hire unfortunately for me the Mr Dry Out company was not a good choice . Owner Jerabek sent me emails and a quote for the work of removing mold from my home . He was recommend by a friend . He sent me Several emails he seemed persistent in wanting the job . Because of his persistence I gave him the job . I should of known better the first time I spoke to him he had nothing good to say about anyone especially those companies in his industry . He will tell you he is the best . Frankly a legend in his mind . As for payment . I am a person of outstanding credit . I pay my bills early and often . I was not going to hire a Mold remediation company until I knew how had the money to pay for the services . I became very very sick from the mold in my home and I almost died in it . My pup was gasping for air . We had to stay with friends . I am a stroke survivor my immune systems weak form the mold I could barley stand but the night before the remediation work I pulled all my clothes towels and linens from the condo . My body would not allow me to do any more . As for hiring a plumber and electrician before remediation was absolutely never discussed . I asked them to save door knobs and and anything else we could salvage . They thought I was ridiculous and did not want to be bothered . I hired the Mr Dry Out company to remove mold from my condo . It is now April 20 2017 . While working with a licensed subcontractor we discovered mold on a bathroom wall today . Jerabek from Mr Dry Out was trying to talk me out of a post test telling me I could not afford it . I ask . Who is he to determine what I can afford or not ? He sent me to a home inspector who lost the samples for 3 weeks . I never demanded he do his scotch tape test . I thought the procedure seemed dumb . He only did that because he wanted to get paid stating he was behind on his mortgage. He followed me all the way to Largo he was so desperate for the payment . After Mr Dry Out did his scotch tape test which I thought was stupid , then sent his home inspector who claimed my home was mold Free . . I also know Mr Dry Out and the home inspector spoke before test . I have no proof the sample was taken at my home the second time .i was living off site . After the remediation company paid I became extremely sick in the condo . I reached out to the home inspector who had nothing to say and Jerabek became nasty about it . When I tried to reach out to Jerabek to tell him the concerns I have expecting he would take on a professional attitude and make things right . Instead of cooperation I was met with a narcissistic bully . Jerabek began making threats . He also posted on his business Facebook page my full name and video of my condo in its devastation without my permission. He had people calling me names and when I tried to defend myself he blocked me from responding . Mr Dry Out keeps throwing around about his satisfaction paperwork .. I ask what good is if if when he does not accomplish what he was hired to do which was to remove mold from my home . I became so sick after his work ( Moldy mattress left behind mold under the kitchen tile and mold left in bathroom wall ) I became so sick because he did not complete his work nor would he stand behind his mistakes . His lack of truth in the things he is saying speaks volumes about his Character or lack of it . This man had zero integrity read more

Awesome service. We needed a dry out fast and done well after Hurricane Irma in Hudson. Don the manager went above and beyond to get us the equipment we needed in a very "demand time" and start the dry out. He updated me during the process and worked long after hours with me and my brother's place as well. Matt, the owner, came at the end to check that everything was good and to make sure we were satisfied. During this stressful time, it was a truly a pleasure working with this company. They knew their business and got the job done. I strongly recommend that you give this local company a call if you are in need of their services. read more

Matthew, the owner is not very nice and doesn't seem to care about the customer. He did not properly identify the location of the water and was adamant that I did not have water damage in an area of our home even though it was clear that we did. As a result we had to have another company come in who immediately saw the water and because Matthew did not properly address the water situation at the time he was on site mold began to grow which was very concerning for me and my family. We then had to have a mold mitigation company come out to deal with that mess as a result of Matt and Mr Dry Out's incompetence. If I could give less than 1 star I would. Water damage is stressful enough....the last thing you need is someone in your house with an attitude. Go with ServPro or another local company, but save yourself the hassle of doing business with Matthew or Mr Dry out. read more