Great service! Excellent communication, very professional, and great attention to detail. My…read morecarpets look amazing. Highly recommend!

Will P The company did a great job. The cleaners were…read morepolidte and respected my things. The owner even called me early in the morning after my phone call and I was impressed. I highly recommend them.

Grout Masters did an excellent job with our shower cleaning. It looks brand new. They did really…read morewell with stubborn stains and the business is very professional run.

Grout Master is great. We just moved and weren't sure how to clean the dark, dirty grout. Greg was…read morethorough and took the time to deep clean the grout. He even repaired the grout where it was needed. He spent hours applying the seal and we were amazed how it brightened up the whole room. It's like we have new floors.

Their website says that they specialize in repairs. I needed someone to sand the mastic off the…read morefloor where 4 tiles had tented and been removed, sand it off the old tiles, and replace them in the floor then grout. So it was a small repair. They said this isn't in the scope of what they do.

We did not have a good experience. We wanted the grout in our travertine tile floor to be cleaned…read moreand sealed at our St Pete home. They used "colorized" sealer on the grout but slopped it onto the tile, which stained the travertine. Among other things. We can't recommend them at all.

We purchased a new home in April with the majority of the floor being tile. We decided to use Grout…read moreRhino to seal the grout. From the first contact to completion Guiseppi was great. He contacted us right away, stayed in contact with us while we waited for the closing (which changed and he worked us into his schedule), let us know when he was coming and showed up on time. He cleaned all of the grout by hand with with a brush, sealed it with a brush, and mopped all of the tile after and left NO residue anywhere. He showed us how and what to use to clean the floors so that the seal will last longer. It is now December and let me tell you that the seal has been tested by dogs (vomit and urine) and Grandkids (spilling juices, milk, etc. and dropping sauces, etc.) and everything has cleaned up with no trace in the grout anywhere. All of the grout still looks perfect. I would highly recommend using Grout Rhino.

From the owner: Let the power of the Rhino clean the tiled surfaces anywhere in your home. The thick skin of this…read moreawesome creature is akin to the superior ColorSeal we use to protect your grout from mold, grease, and grime. Our grout cleaning process, which includes cleaning for tile floors, and natural stone floors, is highly effective. It's also safe and gentle on your floors and for your family!

Had steam boss out to grind and polish our terrazzo floors. After posting on FB asking for good…read morecompanies then calling, I never got a call back or was told the job was too small, they tell me to call so and so. After getting the runaround so much I decided to just do it myself. I was watching you tube videos on how to do this and found steam bosses video. I thought it was very helpful. I saw the machine steam boss uses for this process. So I called Home Depot and asked if they rent this equipment, the lady at Home Depot was short and not helpful. Then I re watched the steam boss video and noticed the palm trees in the background so I figured they were either in FL or SoCal. Turns out they were 30 mins away in Tarpon Springs FL. Not wanting to do this project myself, I called steam boss and they were extremely prompt and helpful. They did what they say they were gonna do and communicated with me the entire time. Also a good value. I would 1,000,000% use this company again! I know I have more terrazzo floor hidden under the existing tiles.

This is probably one of my fave reviews! I don't even know where to start with Bill & Susan…read more(owners)!! This is my 2nd time using them and I just cannot rave about them or refer them enough. I've used them 2x on my entire apartment's carpeting, my family has used them to clean their furniture, and my friend who referred me to them, had all the tile in her house done by them. When speaking to them today while they were at my apt, I asked them if they knew anyone who they'd recommend to do my bathroom shower tile and you know what they told me....their son does that!!! Susan took photos with her phone and her son will be quoting me! Why do I love them? I'm so glad you asked...let me count the ways. 1 - If Susan doesn't pick up on the first ring when you call her, she calls you back immediately; extremely responsive and booking is super easy. 2 - When they say they're coming at their appt time, they ARE THERE! Not a rough estimate, not driving up, they are at your front door...impeccable! (If only the cable company service dept could follow in their footsteps?!?!??!) lol.. 3 - They are priced excellent for the type of service you are getting. 4 - They are so personable, kind, and I consider them family at this point. 5 - The quality of my carpet AFTER they were completed today is just WOW! I can't say enough. Call them! Call them! Call them! I promise you, they are BEST in the business!

Coleman did an amazing job! Our shower looks better than ever. We had a small item that needed a…read moresecond look, and he came right back out without hesitation. Reliable, thorough, and so easy to work with. Highly recommend!

We have used The Grout Guy for the past few years on a variety of jobs in our home. We've…read moreconsistently been pleased with the work performed. We've had him clean and seal both floors of our townhome, we've had him seal the tile in our bathrooms, laundry room, wall tile, and more. The service has always been top notch from the first communication to completion of the jobs. We highly recommend this company and will state that we were not offered any sort of discount or promotion to leave a review (seems to be fairly common these days).

If you own a vacation rental, avoid this business at all costs! At first it was fine, they cleaned…read morethe home when scheduled, but then they asked me to share my Airbnb calendar, to make it "easier" for them to manage their schedule. HUGE mistake. Turns out the real reason they wanted to do this was so that they could avoid cleaning the home when it needed cleaning, as crazy as that sounds. I discovered that they had been doing this when a billing date didn't line up with the previous check out. They had left the home dirty for a WEEK, because they waited to clean it until a few hours before the next guest and there was no booking that week. Needless to say, this was a DISASTER waiting to happen - if a guest had booked a same-day check in on any day that week, they would have showed up to a dirty home. Incredibly, when I contacted Tampa Bay Spotless and (very politely) told them that the home needed to be cleaned on check out days to avoid this disastrous situation, they INSTANTLY responded "other Airbnb owners trained us to do it this way. We don't want to work with you" No even a single bit of discussion just an instant "You don't like your home being left dirty for a week at a time as a ticking time-bomb? We quit" Totally unprofessional, and obviously zero concern for your investment. Avoid at all cost.

Wonderful team. Punctual, professional, and detailed work in a timely manner at a good value. We…read morewill be using them again. Highly recommend.

Job left unfinished. There was an issue so the owner came…read moreout to my home and talked over me and didn't listen to my concerns. Sent her employee back out and did not regrout the areas of concern even after all of the excuses. "We did your outside work at the wrong time of year, the weather was not condusive and I was moving my office." "We will come back when weather is warm and you have a year warranty. " Never cleaned up after themselves. I had to sweep and mop myself. Eight months later the job is not complete. I have lost faith in hiring anyone to preform work after this experience.

I got on here to leave an outstanding review and saw this 1 star review. I was so impressed that…read morethe owner had replied by trying to communicate and make any wrong error right. With that being said, I had my entire house done a year ago this month. My 12 year old son and I spent a few hours scrubbing our white grout the other day and it came out spotless! As a mom of 3 boys, I thought that floor was done for! I am so impressed by the quality of work and service that was provided to our family! Thank you Mrs. Grout for all that you do to keep our homes beautiful and saving me THOUSANDS of dollars by not having to replace our floors! Heaven truly is in the details!! We appreciate you!