Great service! Excellent communication, very professional, and great attention to detail. My…read morecarpets look amazing. Highly recommend!

Very respectable. Did what they said they were going to do. Had time for a few extras at a…read morereasonable price!

Grout Master is great. We just moved and weren't sure how to clean the dark, dirty grout. Greg was…read morethorough and took the time to deep clean the grout. He even repaired the grout where it was needed. He spent hours applying the seal and we were amazed how it brightened up the whole room. It's like we have new floors.

Greg with Grout Masters did an excellent job with our tile project. He was able to squeeze me into…read morehis schedule, he was on time and on budget. The floors and bath area look like new. Could not be happier with his work and overall customer service!

On Friday the 10th, we had the Grout Doctor come to our house for a repeat service. We have had…read morethem twice before for various repairs. This time we had them come to grout our baseboards thru out the entire house and closets. Our house was flooded by Helene and the contractor used a thinner baseboard and we didn't like to looks of it as the tile didn't match up to them. The Grout doctor did a wonderful job! The technician was very neat and efficient. Now we are very happy with what was done. We would recommend them to anyone needing grout work done! A+++

This review covers multiple visits, all had something weird or bad…read more I first called them back in April. Juan gave me a quote, it seemed very reasonable, so I scheduled the regrouting of my shower tile floor. Dave was the guy for the job, he seemed very nice and explained everything, though the last part about "sealing" the grout confused me because if you read anywhere about grout, it always says to seal it after it's dried, but they apparently sealed right after putting the grout in(?). Conceptually that made no sense to me since grout needs to be cured before applying sealer, but I trusted them since they're the professionals. About a month after the job was done, some long cracks were already starting to show. Dave came back, added in some kind of caulking within the corners all through the perimeter, including covering the cracks. Visually looked good. A month after that, a few more tiny cracks started showing, I bought my own silicon caulk to cover those with, I didn't want to even bother calling them for the same end result A few months later, right now, more cracks are starting to show. I won't call them back because I won't go through the whole process, wait 3 days to use the shower, only for new cracks to appear again a month or 2 from now. Clearly something about their process is flawed, but I don't know it and they apparently don't either There was yet another visit to re-grout a different part of my shower floor that I had missed previously. They brought in a woman and she dug out just a tiny bit of existing grout and then covered up what was there with new grout. Took her 10 min or less of work. I called Juan, who appears to be the one in charge of the company, to tell him that Dave carved out most existing grout and I asked why she hadn't and he said he'd have to charge me to send out Dave, because Dave at least seemed to know what he was doing. The woman was very rude and after I said "fine just finish the job as is" she went in and "sealed the grout"(the wet grout, mind you, so liquid on a mushy surface, that makes no sense), and then she urinated in my toilet, which just felt very unprofessional(and gross, to be honest). She was there for 20 min and was about to leave, why use my toilet? The lesson I learned is to not always go with the lowest price

My gosh! If I could only leave a zero star review. Avoid this company at all costs. I flew to…read moreTampa, hired movers to move my appliances and furniture only to have them call 25 minutes before they were supposed to show to cancel. An employee was sick. I still have not gotten my refund deposit. I challenged the deposit charge with Visa. Another tile company is showing up tomorrow for $300 less! I have never been so disappointed in a company. They simply did not care.

Absolutely exceptional Every part of the project has been amazing. Would not hesitate to give…read morethem a glowing endorsement

I just had my grout and carpets professionally cleaned, and the results were amazing. They were…read morepunctual, professional, and clearly took pride in their work. Grout looks almost like it's brand new, which I wasn't expecting given how worn it was. Our carpets looked fresh and clean without any residue or overpowering chemical smell. Most impressive was their attention to detail and how respectful they were of the home. You can tell they care about doing the job right, not just getting in and out. I'd definitely recommend them to anyone who needs grout or carpet cleaned.

I had Joe from Complete Care systems clean the carpets in 2 bedrooms and also a couch recliner and…read morechair. He was right on time and he did an amazing job. They look brand new. Joe was also very nice and I highly recommend this company.

We purchased a new home in April with the majority of the floor being tile. We decided to use Grout…read moreRhino to seal the grout. From the first contact to completion Guiseppi was great. He contacted us right away, stayed in contact with us while we waited for the closing (which changed and he worked us into his schedule), let us know when he was coming and showed up on time. He cleaned all of the grout by hand with with a brush, sealed it with a brush, and mopped all of the tile after and left NO residue anywhere. He showed us how and what to use to clean the floors so that the seal will last longer. It is now December and let me tell you that the seal has been tested by dogs (vomit and urine) and Grandkids (spilling juices, milk, etc. and dropping sauces, etc.) and everything has cleaned up with no trace in the grout anywhere. All of the grout still looks perfect. I would highly recommend using Grout Rhino.

From the owner: Let the power of the Rhino clean the tiled surfaces anywhere in your home. The thick skin of this…read moreawesome creature is akin to the superior ColorSeal we use to protect your grout from mold, grease, and grime. Our grout cleaning process, which includes cleaning for tile floors, and natural stone floors, is highly effective. It's also safe and gentle on your floors and for your family!

I made an appointment with Thomas to clean my carpet because I just had a newborn baby. He showed…read moreup on time and was professional. My carpet was filthy because I have cats and a dog and a vacuum just never does the trick! My carpet now looks BRAND NEW! I wish I would've remembered to take before and after photos because he truly did an amazing job! 10/10 recommend! Thank you so much for the work you do!

I highly recommend this small business. Prices are competitive. I had a Tile Cleaning done on my…read moreCondo. The grout and tile looks brand new. Excellent work for a Great Price.

Job left unfinished. There was an issue so the owner came…read moreout to my home and talked over me and didn't listen to my concerns. Sent her employee back out and did not regrout the areas of concern even after all of the excuses. "We did your outside work at the wrong time of year, the weather was not condusive and I was moving my office." "We will come back when weather is warm and you have a year warranty. " Never cleaned up after themselves. I had to sweep and mop myself. Eight months later the job is not complete. I have lost faith in hiring anyone to preform work after this experience.

I got on here to leave an outstanding review and saw this 1 star review. I was so impressed that…read morethe owner had replied by trying to communicate and make any wrong error right. With that being said, I had my entire house done a year ago this month. My 12 year old son and I spent a few hours scrubbing our white grout the other day and it came out spotless! As a mom of 3 boys, I thought that floor was done for! I am so impressed by the quality of work and service that was provided to our family! Thank you Mrs. Grout for all that you do to keep our homes beautiful and saving me THOUSANDS of dollars by not having to replace our floors! Heaven truly is in the details!! We appreciate you!

Got free estimate for replacing 3 cracked tiles, plus cleaning and sealing grout in other areas…read morethroughout my house. Mr Porter was on time, professional and after the estimate we agreed on a date and time to complete the work. Again, he was on time, professional and did a great job. Grout Doctor was recommend to me by a neighbor and I'm very pleased with the result. I would sincerely recommend them to others.

From the owner: The Grout Doctor® is in the business of renewing existing grout and tile to its original beauty. We…read morefulfill our vision - to help homeowners and business owners enjoy the beauty of their grout, tile and stone - while minimizing maintenance and cost. The Grout Doctor® is the most respected and recognized brand in the business!