When the "24-hr service" towing company (provided by my car's warranty) sent out an incompetent guy who brought the wrong equipment (despite me giving exact details on where the car was and what was wrong), my car ended up blocking a driveway. I called Coast Towing at 6am on Sunday morning and in a couple of hours, they sent out a very competent guy who brought the right equipment and had the car out of the driveway and on their truck in a few minutes. They delivered it to the dealer the following day. It was very nice speaking to the local people at Coast who know the geography of the area and are here so they know the current weather. Coast understood the seriousness of my situation and responded appropriately unlike that other company who kept telling me they "couldn't find anyone to come here" and it would be "a few days." That other company clearly didn't know anything about Oregon because they kept referring to Portland (Im in Newport). Interesting reading the reviews on here - hey, towing is expensive. read more

These people are absolutely percent monsters and the cops will back him up...Long story short, could barely afford the quarter mile tow for over a grand than ghosted me when I came to get my 25000 dollar truck. Ghosted me from Christmas thru new years and charged for everyday...these people are car chiefs...never ever call these motherfuckers...call northwest, he's honest and is a great mechanic...shame on corrupt newport police as well ..they rendered me homeless as a fisherman from idaho....never ever call these people for anything .. read more

We were shocked by our experience with Coast Towing. Our car was towed from the Newport Bayfront after the rear bumper extended about 18 inches into a marked yellow line. We did not notice any "Fire Lane" signs or pavement markings where we parked, only a yellow curb. The car was towed at 5:40 PM while my wife was at work. She discovered it was missing around 10:30 PM, we were told we could not retrieve it until after 9:00 AM the next morning. The final bill was $1,335, including a $590 hook-up fee, a $375 "special recovery/winching" because they said they didn't have the keys, two days of storage, and an after-hours fee. While the tow company may believe the tow was justified, we felt the charges were excessive and felt predatory for a routine passenger vehicle. If you park on the Bayfront, be extremely careful where you leave your vehicle. read more

Amazing service! Real professionals work here! Not only did they understand the intricacies of towing an electric vehicle, but their employee, M..., helped us remove our personal items and also took us to our car rental facility. We felt very personally cared for. Thank you SO much! read more

Called for a quote.. I'm still in sticker shock! Ended up renting a car hauler from ( u-guessed it) U-Haul. Saved $325.00 and got it towed safely. Outrageous what they were trying to charge! we need a reputable tow company here on the coast. Doug A read more

got stuck in the sand far from the road and almost lost my car to the ocean, I thought my car was completely done for til I called these guys and they made it so quickly considering how far away I was. quickly got to towing before the tide got too high and worked extremely hard to get my car out. also fixed this button in my car free of charge just out of sympathy for me. these dudes rock. read more

They had me ride in the car on the back of the tow truck while being actively transported, then tried to charge us $200.00 to go 1.3 miles down the road to the tire shop from where I was parked. Shady operation, illegal, and avoid at all costs. read more

Coast Towing - They had me ride in my vehicle while actively being towed on the truck bed. Very illegal. They also tried to charge us $200 to go 1.3 miles. - Roadside Assistance Near Me - Newport, Oregon

Charges $700 for a one mile tow. Crooks all the way through.

I had just driven back to Newport from Sandy in a used (new to me) Pleasure-Way RV and was stranded in Fred Meyer's gas station on a Saturday night in the rain because it wouldn't start. My insurance company called the tow company in South Beach which refused to help me because they were told I had a motor home. (It's actually a small Class B RV.) So they notified Coast Towing. Rick (the owner of Coast Towing) assured me that he'd have me picked up, store the van until garages opened up on Monday, AND have my 2 small dogs, all our stuff, and me driven to our home in Waldport. Mike showed up, loaded the van onto their flatbed tow truck, drove to their warehouse, pulled two trucks out to make room for my van inside, helped me transfer all our stuff to the flat bed, & drove us to Waldport. Because the flatbed was too long to navigate my driveway, Mike, once again, helped me schlep all my stuff up the driveway and into my house. (The entire time, Mike was friendly, accommodating, and energetic...Very energetic!) A couple of days later, Mike came back to my house to pick up a spare key (because we thought that might be the cause of the not starting issue) and delivered it to the garage that now had my van. My hero! Truthfully, I was in a tricky situation because (1) it was Saturday night, (2) I couldn't leave the van at FM gas station until Monday, (3)had no way home, (4) had no idea which garage would be able to take the van on Monday, & (5) was unwilling to leave it just anywhere unattended. Coast Towing literally saved my fanny! read more

Called for a tow to the Toyota shop & had to be there by 10:00 AM & the time now was 8:45 & wow man guess what happened next of all things? Ah you thought it was going to be some nightmare crap well deal is my truck made it in time & Rick sent his flatbed truck pronto & myself I am not a whine bag like some I know of or seen complaining & bitching but hey that is those whinners always got something to whine about but anyways to me Coast Towing is well under ratted & before you listen to the whinners try them for yourself then decide. Thank's Rick & that guy with that flatbed? Oh yeah that was Phil! Good job Phil! (*..*) read more

It's a shame two of the drivers don't even have a CDL how qualified can they be terrible service they should at least have the courtesy of being qualified for the job I obtaining a CDL driver's license for those giant trucks they can pull up on scene and kill somebody cuz they don't even know how to drive stupid. read more

Why is this place even in business?? Shady from start to finish. They charge whatever they want and hold your car hostage while you try to figure out how to get the money together to pay their outrageous fees. Fees which we were told wouldn't be added. Do not use this company! read more

How is it that the owner of Coast Towing is allowed to use our city streets and the Newport High School parking lot for storage of his trailers with disabled vehicles? Is he charging people for storage of these cars parked in from of our homes? read more

Our 2022 New Motorhome was damaged when Agreo Ford's roadside assistance they call Coast towing, Mike the driver and his girl pal, showed up at 8:30pm for a 2 pm tow, small tow truck I questioned Mike, he and owner said the lowboy was in Seattle. Mike had no tools on tow truck, had to drop the tow because he did not have socket set to remove drive shaft. returned next day and Coast Towing drug my 2022 35ft Motorhome, a foot off the ground from Florence to Portland. we believe Motorhome is total loss, Agreo is responsible for new motorhome. turned out to be spark plug wire. Coast towing Agreo both subpar. read more

I was stuck in Newport after my rental from Portland stopped working. We were having an ice storm and they couldn't get the tow to Portland for several days. I was basically out in the cold freezing rain until coast towing got involved. Mike and Rick from coast towing were excellent. Rick talked to the rental company and tried to convince them to get me a hotel room which he then paid for hoping they would reimburse him. And not just for one night but for two nights! I am so grateful that these guys went above and beyond and I owe them a debt of gratitude and a five star review ! read more

Great support and patience as our totaled car sat in the Coastal Towing's shop, awaiting response and correspondence with our insurance company. Living 25 miles away made it inconvenient to travel back and forth to get information and pictures the insurance company said they needed. The owner, Rick and his staff went out of their way to help us with the insurance company. Some needed stress relief in an already stressful situation. Thank you Coastal towing read more

top notch professional service at expected rates. fast, friendly, experienced driver. got me going in no time. considering our circumstances at the moment, i would say the guy was an angel. he totally saved us from losing our only car. miraculous-- truly! read more

This outfit deserves NO stars. My SUV was wrecked TWICE: Once when it ended up on its side at 2am on the shoulder of Hwy 20; AGAIN when Coast Tow showed up & dragged it 50 ft down the road and into the oncoming lane, STILL ON ITS SIDE! Then, the guy finally pulls it onto the wheelbase -- so that now the drivers' side is leaning down off the Opposite soft shoulder (at the base of which is a river!) -- making it STILL unsafe to enter the SUV! OR Dept of Transpo guy & State Police dumbfounded; cop finally told Coast to leave & called another Tow outfit. My advice: NEVER call Coast! read more

These guys are great they showed up quick and was way cheaper than the competition here (Rowley's)

Working with this company after my brothers car accident was worse than anything else we went through. Since it was an emergency call from the police to pull the car from a ravine we didn't have any say in who came for the car. The first negative was finding out he won't take AAA so we had to pay cash to get the car back. The total charge came to $670 and $45 of it was a charge for allowing us to access the car to look for my brothers insulin...something he couldn't go TWO days without since this happened on a Saturday and we were told we couldn't do anything until he opens on Monday. The owner will tell you one thing over the phone and then tell you something completely different when you are in front of him and then of course say YOU are the one who must have misunderstood. We literally live two streets over from this company and he told us that he would "cut a good deal" and tow the car home for $60. We went on Monday morning to pay the bill and retrieve the car and suddenly the price went up by almost $200! I refused to pay anything other than what his original paperwork showed (though I still dispute the charge for looking for the insulin case) and gave him our card to pay. He wrote down ALL of the info for our card including the #, date and security code and disappeared for 5 minutes saying he was going to call the card in for his money. He then came back and said "since you are unhappy I want cash". I told him we would go for cash once we verify with the bank that he hadn't tried to charge the card and had him give me the paperwork with the info back. Why would you be gone with my info for more than 5 minutes and then say you never ran the card and want cash? Seemed very fishy to me. We ended up using AAA to contract another local company who I will write an EXTREMELY positive review about to come and take the car from him and back to our home. When you are dealing with people who have been in an accident or suffered a negative event then you shouldn't go out of your way to say negative things to them such as telling my brother "the car is a piece of junk to start with it's not even worth what you are paying me" and "the accident was probably your fault because of your tires". If it were his fault then the trooper that was on the scene and in the hospital with us would've given him a ticket and in fact said that according to all witnesses that stayed to help the accident was completely out of his control given the unexpected hail and slick puddles that had formed on the highway and maybe it looked like junk to you but he put his heart and soul into that car building it from no engine to what it was before the accident and it meant a great deal to him. Either way he was completely unprofessional from the start to the end. I have talked to several people in town and none were surprised to hear the negative and said he has a reputation around town for being rude and heartless. I get you have a business to run and I had no problem paying the money you were owed but you went out of your way to make things hard for us and to cause my brother even more emotional pain than he had to begin with. The company that ended up bringing the car home was not only professional but the driver was very friendly, positive and caring which is what I would expect from any company. I don't think I can mention the good company by name but they are located in South Beach OR and shouldn't be hard to find. Go with them if you want to be treated professionally from start to end. read more