We needed to replace a wiper blade that was broke during an ice storm. While I was getting the…read morebroken wiper off the sales associate noticed and had the parts numbers written down when I came inside. I was quickly able to pick the one I wanted and check out. As I was putting my wiper on the sales associate even came out to help a female customer who wouldn't have been able to fix her broken wiper. Great customer service.

The two men that helped me were very rude. I felt that they were condescending. Probably because…read morethey make minimum wage. I will take my business elsewhere. I left and went to Les Schwab and was treated like a Queen.

I was most impressed when I brought my chipper blade in for sharpening. Ready the next day, most…read morereasonable costand very high quality. I would highly recommend for machinist services.

A few people recommended this place, and when I asked Adam Watson (owner) about rebuilding the…read moreengine in my medium duty truck, he told me they were busy and would have to "fit it in", said it would be 2 weeks to fit in and two weeks to get it done. 3 weeks later I called and texted asking if they had started, I got no response. Another week and several attempts to reach him and still no response. So after a month of waiting, I went to pick up my unit. I wasn't mean or rude, just needed to take it to some one who could actually get to it. The batteries were dead from sitting so long, jump starting wasn't working, so I had to leave to get a new battery, and told Adam what I was doing, instead of offering to help with a jump, he tells me they close at 4pm, and they lock the gate at that time. That only left me with 40 minutes to get a battery and get it put in. I got back, and Adam again stresses how they have to be out at 4pm. Makes me beg and plead for a few extra minutes to try and get this truck started to avoid a $500 tow bill. This guy is a super douche. No communication for weeks! Then hassles me over a couple minutes! I was out the gate by 4:02. Wish I could go back in time to avoid this jerk. He may be a good mechanic, but is not a good businessman. To busy to extend even a little common courtesy. Avoid this place.

We've been going to Tim's for YEARS. Our first encounter with him was when he came to my wife's…read moreplace of work in the evening to diagnose an ignition switch problem. No extra charge for after hours, or coming to her business... just the cost as if it was in the shop- which was reasonable to begin with! Have had tons of work done there, and even gotten advice from him and stuff that could bea easily done at home to save $. Even though there are shops closer to us in Salem, I can't imagine going anywhere else.

We had to go to another service station here in Dallas, Oregon because they were referred to us…read moreneedless to say $2700 and they didn't even fix my truck once we came to Tim's all of that changed. They are honest!! they get us out of there for 100 less in comparison to "the car doctor" & each and every time they could've charged us wayyy more but found ways to do the opposite. They have worked on 3 of our cars and I'm making an appointment for another one tomorrow. (Yes we are 5 person family, and we have 5 different vehicles.) To think of going anywhere other than Tim's in Dallas Oregon? Not a chance.

Hands down best customer service I have had from any auto shop!…read moreThey will get u in asap, in between appointments, to get u back on the road with as little cost and time possible. I have a Lifesaver device and anytime I need it recalibrated, especially when I only have a few days to get it done and no appointments are available in the next two weeks, Ever! I call them and they get me in that day, rcal it, and I'm on my way. they have been awesome time and time again. So I got to give it up for them to always serve their customers like a "Special client" love em! I highly recommend them!

Very courteous, very informed, took the time with me and didn't rush through he was talking about.read more

It has been over 4 years since I last reviewed Wally's Automotive and Repair and since then I've…read moreused his services many more times on my van, car and truck, transmission, brakes, engines, catalytic converter and other issues. He has even helped me sell cars when it has been time to get rid of them. I have a lot of older vehicles which get a lot of mileage and not as good of care as some of them should get thanks to my wife who won't even tell me when she runs low on wiper fluid, or ask the service station attendant to check her oil level, or told me when she's getting close to the mileage on her oil change sticker. Still, Wally has never let me down. He has always fixed my cars right the first time, and saved me a lot of money over dealership prices while giving me better service. There's something else you should know. Wally doesn't work because he needs to. He has already retired and sat at home for a few months, got bored, then opened up his shop again just because he loves to work on cars and loves to help people. From the moment you hear Wally's voice, you'll see that he really undersells himself. He's just not interested in trying to impress anybody. But don't be fooled. Give this guy a chance. Choose him to work on your car and you'll see that he'll do a great job at a fair price and do it right. He's got decades of knowledge and experience. I have yet to see him misdiagnose anything or even be off a little bit. You know how sometimes you take a car in and it turns out there are two or more things wrong that are creating a problem and the mechanic fixes one of them but doesn't catch the others and so the problem goes away for a while but comes right back? For example, a bad battery and a bad alternator. If you put in a new battery, the car is going to run fine for a while, but in short order it dies again with the same problem because the mechanic didn't find out that the alternator needed to be rebuilt or replaced as well. So now you need another battery. This kind of problem has never happened to me with Wally. He's always thorough. Catches everything.

I met Wally by chance when ordering an alternator for my Trailblazer at Advance Auto Parts. I…read moreneeded someone to install it and he said he'd do that day for a very reasonable price. It's was done quickly and lower than he quoted. We got into a cooling issues with the kids car and he did that as well, again excellent work. I'm a history nut and Wally and I have shot the poo on that subject as well when I'm down there. He's a great guy, great wrench and an asset to the community with his personal knowledge about things. I highly recommend Wally if you need work done.

Called and before I got to finish my sentence the guy said no no no no what kind of customer…read moreservice is that just hung up on him didn't want to hear anything he said after that

I put my car on a scanner before taking it in and a sensor needed to be replaced. The garage…read moreconfirmed and replaced it. The mechanic then went down a list of three other things that needed to be done. I was told my brake pads were very bad and needed to be replaced by two different mechanics. They told me it would be just over $400.00. I didn't tell them that I did a complete brake job drum, rotor, and pads in 2023 on the front and pads and calipers on the back in 2021. I drive only about 6-7k miles per year. Two days later i went for a free brake inspection at Les Schwab and they showed me that the brakes were in great shape.

Les Schwab saved the day. I went in with a tire pressure icon, and a red triangle icon. I asked if…read morethey could do a comprehensive check of my car, and they did so right away. Nick, the service representative, was very knowledgeable and communicated the issues in a intelligible manner to a lay person. I highly recommend this location!

I love Les Schwab! I have had so many issues with my brakes and tires, and I always get good…read moreservice. They are quick and friendly. Everything has a warranty, and I appreciate that if you have their tires, they will fix a flat. I recently had a flat tire and broke the valve stem off and couldn't get the lug nuts off to put the spare on. I called, and they came and put my spare on and took my tire to fix it.