I was in Newport Coast and went to get supplies for our project. There was only one person there at…read morethe time, and it was almost closing, so we had to hurry and get what we needed and leave. I gotta say William was very helpful and pleasant to talk to and work with. We enjoyed his service. We went back again the next day because we needed more supplies and William helped us again. Very nice young man and I give him props for an amazing customer service.

Christian helped me and made the experience super quick and easy. Needed some paint for work and…read morehelped me out with details I wasn't so sure on... I needed help carrying them out and he helped me no problem!

My elderly father was in your store today (3/21) around 4pm and a rude sales associate (male/late…read more40s) was INCREDIBLY rude to my dad. By the way, my dad happens to be the nicest guy on this planet. My dad was simply trying to ask questions and get his professional expertise but the guy did not want to engage and had a major attitude. This associate was rude in every aspect. For my dad to have this opinion, the guy had to have been VERY disrespectful! Would not recommend this location at all!!

This is a terrible store. The customer service attitude was not helpful and condescending. They do…read morenot want individual business and only people in the painting industry. We will never go back.

My husband and I recently visited the Sherwin-Williams store on Cabot Road in Laguna Hills to…read moreselect paint colors for our home's exterior. We were incredibly impressed by the exceptional customer service provided by Noah. In a world dominated by social media and AI, it was refreshing to have a genuine, human interaction with someone who truly cares. Noah was patient, knowledgeable, and understanding, taking the time to help us choose colors and answer all of our questions. He offered thoughtful advice and made what can be a difficult decision feel easy and enjoyable. We've always thought highly of Sherwin-Williams as a brand, and this experience reaffirms it -- because of people like Noah!

Having gone to the Sherman Williams in SJC we were left to fend for ourselves other than the guy…read moreworking behind the counter loaning us a pen and stapler. In the Laguna Hills store Noah went above and beyond and had a good eye for color and recommendations. I highly recommend this store for your paint needs.

Needed Benjamin Moore paint and this place was the first place that popped up! Eddie and Ricardo…read morewere super friendly and helpful~ they answered all my questions and were very professional! For any paint stuff, this is the place to go!!

This reviwe is about a month overdue. Went to get samples. They were knowledable and assisted in my…read morequestions but I felt something was missing . Did not really seem to provide above and beyond information or service. What sealed the deal was went to order the paint and wanted to pay over the phone they said they did not know me and was a trustworthy issue. So went to Manta paints who had no problem with phone orders and provided better service. Same day pick up. Understand if it is a security or company policy issue with this business but why I ultimately went with manta paint. Staff seemed more knowledge and helpful than shilpark.

Really poor customer service. I went in to buy a sample for a large paint project and was told due…read moreto a supply shortage the last two months you cannot get a sample which when you could buy it wasn't cheap. Was then told the least expensive sample was a quart at $20. I'm done with Sherwin Williams and their lack of customer service.

Great service and "Mom and Pop Shop" feel in this Laguna Niguel store. Alex, the manager is super…read morecustomer service related. He is always going out of his way to do what he can to make it easier to get the job done. Nick, the district rep is on his "game" and is attentive and in touch with his our needs and constantly looking to strive to improve and goes out of his way.

Luke was great help and made my experience at Sherwood Willam's paint better. He was soooooooo…read moreawesome

This store is close to my house and I've actually never been to one before. Tyler and his staff…read morewere so helpful. They really took the time to help me figure out all that I wanted/ needed for painting the downstairs of my house.

Great local hardware store! Denault's Ace Hardware is a…read morereally nice place with a welcoming atmosphere The staff is always friendly, helpful, and ready to assist with any questions They have a great selection, you can find pretty much everything you need for home projects and repairs It's convenient, well-organized, and much easier than going to big stores Highly recommend supporting this local business!

The friendliest and most helpful staff of any hardware store. Typically knowledgeable old timers…read morewho want to assist you. Way nicer than the big box hardware stores. What I love best is they have an enormous amount of screws, bolts, nuts and in all metal types: chrome, titanium, stainless steel, brass etc. Metric, SAE.

Their Garden section has a great selection of plants and flowers…read more They need to improve the checkout to pay for your items. There is always a long line and the people walking into the Garden Section are blocked by the line of people waiting to pay.

We needed some large succulents pots and some plants, LED light bulbs, and salt for our water…read moresoftener. Went to Home Depot. This store is huge and has just about everything you need for your home. We found everything we needed and more. All in one place. Service was great. We needed for our stuff to be loaded in the car so we told the cashier and she sent someone out to meet us at our car. UPDATED: Came back the next day and met a different cashier in the nursery. She was not very helpful and ignored me the whole time I was there, even when I asked questions. Therefore, downgrading to 4-star instead of 5-star.

Everyone was extremely helpful and nice. I will use their…read moreservices again. Am amazed at the variety of products they offer.

today I could've walked out empty handed asked my fellow brother davon for help helped me looked to…read moreno success we didn't find them the 1st nor the 2nd asked for more assistance from other works who didn't bother to see if there was any as I pulled out the parking out I see Davon with a pack in hand my man didn't fail me went back in to get my tips I need thanks man for being a hard working man helping me complete my day in construction

Going into Dana Point Hardware is like stepping back in time. The feel of the store and the service…read moreis reminiscent of how hardware stores used to be. Most of what you need and not a lot of junk to wade through. It can't compete with the big box stores but do you really want it to? I want someone who knows what they're talking about and cares enough to help me solve my hardware challenges. DPH does this in spades. The gentleman and the young woman are always helpful and kind.

This is my "Go To" hardware in Dana Point - and has been for more than 40 years,…read moreAlways the best for its size - not a big home improvement store - just really good neighborhood small but well equipped place with polite, helpful staff.