They handled my roadside assistance request quickly and efficiently. A huge thanks to Ryan for his…read moreincredible help getting me back on the road, and for the awesome local fishing tip while he worked! He truly went above and beyond. Highly recommend!

Excellent service! Friendly and professional staff. They take their time to thoroughly check out…read morewhat is needed.

Their MaxLife Transmission Fluid destroyed my transmission. Do not go here. I tried to work withg…read morethe store and corporate to rectify the situation. They just shrugged their shoulders and said not our fault. My car was shifting fine before I took it there. Now it is running like crap.

The guys at Valvoline, Roseburg are great. They changed my oil & filter on my 2024 Toyota Grand…read moreHighlander Hybrid and 2 weeks later my Toyota instrument panel notified me that my oil was low & I needed an oil change. I took it to Toyota & they were NO HELP, so I went back to Valvoline & they changed my filter & topped off the oil to the full mark (it was just a hair under full) & gave me the slightly used filter, per Toyota's request, all for no charge. Toyota then admitted that they are having technical problems with their high tech cars !! Thank you, again ,Valvoline for your support !!

Phenomenal family run shop with friendly and thorough service. Came in for an oil change and they…read moreworked on my Subaru with care, will definitely come back here for my next service.

Great service. Everyone is friendly and professional. They went above and beyond to work around my…read moreschedule. I highly recommend.

This is where my partner Jesse goes to get our oil changes and they're fantastic. We prefer them to…read morethe North Bend as they're always friendly and they explain everything without making you feel dumb. He was done before the podcast he was listening to was even finished! 5 stars

I brought in my own 229.52 spec MB oil & filter & they changed it over for me in my Sprinter…read more They are professional, good guys, with good demeanor who do what they know & research what they don't, so the job is done right. They didn't take any unnecessary risks, which I can certainly appreciate.

Our Subaru would intermittently refuse to start after a trip to the hardware or grocery store. Had…read moreto have it towed to our home. We stopped in at South Coast Tire & Auto the next business day. They were already aware as the tow company called them that morning. They got the car in that afternoon and two days later called with the diagnosis. A sensor issue, quickly resolved and much less $$ than we anticipated. We always leave feeling good about doing business with them.

My vehicle went down north of Gold Beach. My partner and I decided to have it towed to South Coast…read moreTire & Auto in Bandon after being told how great it was. No so. The vehicle had lost compression on three of four cylinders, with the fourth apparently only at 30%. It needed serious work, but at 300K miles, that wasn't a big surprise despite us being very diligent in keeping her maintained. The owner refused to discuss options for us, implying that we were fools for even thinking of having her fixed ("the cost far outweighs the vehicle's value" was his exact quote), and then refused to give us service. We had towed her to this "great place" at the cost of almost $400 for nothing. He didn't suggest another mechanic or garage; he didn't provide any more information than that I listed above about her compression; and his attitude was condescending and grumpy. It was clear we were wasting his precious time. He implied that, because of the age of the vehicle--30 years--that finding parts were going to be next to impossible. It was the scrap heap for our car, that's it, now get it off of my lot. We went home and called a familiar mechanic in Brookings, who located the needed parts within a day, then provided us a detailed quote via email (PDF) on repair costs and time needed to get the job done. That mechanic didn't judge us for wanting to repair our vehicle instead of throwing her away; he treated us with respect and consideration. Today we had her towed all the way down there for an additional ungodly sum. There are some of us who refuse to engage with consumer culture, buy the latest, when it breaks toss it away, always upgrade, spend, spend, spend, go in debt, and destroy the world in the process. Some of us don't believe in planned obsolescence, and fight it daily whenever and however we can. South Coast Tire and Auto ... clean business? Sure. Good rep? Given. Willing to help? Not so much. Willing to list options? Nope. Judgy? You bet. Though we live in Port Orford, and they are much closer to Brookings, we'll have our girl serviced in Brookings. They actually care.

Had our tranny drained and refilled. Before we could finish our lunch at Tai's it was done. Our…read moretech was great and very knowledgeable. I do not feel like we over paid! It was priced right. Oil changers recommend that you bring your car back a week after service to check fluid levels. We took our car back 2 weeks later. Tranny level was perfect. They also checked our oil level. We were a little low so they topped it off. As the 2 techs were completing their service, each tech would call out the area they checked. It was impressive! Highly recommend!!

I have been going here a few years- until now. I just waited 45 minutes with NO COMMUNICATION AT…read moreALL in front of one of the bays. The staff apparently avoided looking at me, and did not even respond when I went into the office. I understand that things take time, but a little "hey, it could be while" goes a long way. This is the worst customer service I have experienced in many years. Changing my own oil took less time than the wait.

Full Service here also means they will run over to autozone, if they are out of stock on my air…read morefilter! I came here today because I thought this was an Oil Can Henry's store. I had preferred that brand when I lived in CA. Mark said that they recently changed over and they were still the same staff. Good, because it was OCH's method of performing their oil checks (and comfort of staying in your car) that made it such a pleasure to go there. I'm getting an oil change, transmission fluid change and air filter. They have a new safety practice for handling keys, which is brilliant! I want to knock off a star because they now have UGLY uniforms, but they can't help that. Hey corporate Valvoline, what's up with THAT?? UPDATE: Brought my other car over since they emailed me a $10 coupon. I had to knock down a star because according to my paperwork they refilled my windshield washer fluid, but the next day I discovered that they did not. Otherwise, same good service, and no upsell pressure. It would be nice to have them clean the bugs off the windshield, as a complementary service!

I don't usually leave reviews, but the service I received here was unbelievably bad. I came in for…read morea simple oil change and ended up dealing with one of the most unprofessional experiences I've had at any business. Scott, the manager, was completely disrespectful--condescending, rude, and clearly had no interest in helping or even listening. What should have been a quick and routine visit turned into a frustrating waste of time. Not only was the service slow, but the staff seemed disorganized and careless, due to the managers supervising skills. I left feeling like my business didn't matter to them at all. If this is how they treat customers, I won't be coming back--and I'd recommend others think twice before going here.

Excellent, prompt and professional service. We had an emergency with our vehicle driving through…read morethe area and were taken care of very efficiently and the pricing was well within reasonable. Thanks a bunch!

We broke down on a four day trip north, AZ to OR. A /c quit working and a truck was making a…read moreterrible noise. We called Sutherlin Auto care from our hotel and they had us come right down. Benton assessed the problem and we needed a new compressor. He personally made a trip to the next town to get the part. About an hour and a half later, we were repaired and on the road again. The staff was friendly and very helpful. I couldn't say enough Nice complimentary things about the service that we received at Sutherlin auto care! We would highly recommend them to anyone in need of auto repair.

super slow 3 hour oil change? seriously snail paced. every car has the hood open…read more. always been a decent spot.. but damn slow today!! need to be more pit crew like.. get cars in and out that being said as I drive away, my car is nice and clean. My windshield is done. They vacuumed my car. They really did a great job and I noticed the difference in engine performance as I was driving away

Need Experienced auto workers.. last time I came in to get an oil change, your auto workers broke…read moremy hood latch and said that they would not fix it. Had to go to an auto shop and pay $130 to get my hood fixed that Walmart auto broke. terrible experience they totally took advantage of a single mother with two kids.

Mick's is top notch. I have had him do everything from service to brakes to complete transmission…read more Always great work at a very reasonable price. The only place I am comfortable taking my cars/trucks.

Trustworthy, reliable, honest. Professional. Very fair prices. Mick stands by his work. He has…read moreworked on at least 6 vehicles for us, everything from catalytic converter to starter changeout. Advice is always spot-on. Really enjoy discussing car maintenance with him, he is a wealth of knowledge and willing to chat despite the busy workload. If there is ever a wait, I can catch up on the greeting card purchases -that I regularly neglect- at his wife's colocated floral shop. She has fun selection and the prices are a bargain!