Great service provided by office staff and by Dennis. He was able to fix the brakes sensor problem…read moresame day and got my son back on the road! Not very up-to-date on technical costs but for a mobile service I think their pricing was very good. Would def recommend!

Ethics....install of carburetor of riding lawnmower was done wrong! Choke and throttle do not…read morefunction. Very disappointed!!!

"Man, I'm glad I called that guy!"…read more I called Tony after searching on Google for a mobile mechanic that could do an pre-purchase inspection. I had found a car that looked awesome but it was 70 miles from my home. Tony answered the call and said he could be there the next day to do the inspection. He arrived on time and was professional and courteous to the people selling the car. He found multiple things that were wrong which were not disclosed by the sellers and would have caused the car to need more work than it was worth. If I had someone else look, or if I had looked at it myself, I would have missed these things. Tony saved me almost $7,000 and I'm grateful for his expertise. I will call him anytime I need an honest and reliable mechanic. Thanks, Tony!

Trying to get me to pay way more than it should have been and I found out before I took his word…read morefor it

This is the third excellent experience I have had with Wayne's Garage. They do a thorough…read moreinspection on my 2003 Avalanche and help me keep her running in tip top shape. The guys are great and I will be back again. You should try them too.

What a great shop this is! I just found them a few weeks ago. I had work done on my Acura at a…read moregarage in Eugene and the problems weren't only not fixed but created a problem with my A/C. Jerry was so nice and scheduled to check out the car a few days out. I dropped off my car and the mechanic went over the issues I had: speedometer cable broken and replaced Idle control not working. Come to find out, my A/C wasn't working right either. The shop is very clean, as is the waiting area and bathroom. They had coffee and water available to drink while I waited. The work was done in a reasonable amount of time. I was warned that the A/C issue might involve having to remove the dash inside the car to find the problem and might be a pricey fix. Ugh. I was preparing for the worse and praying for the best. The speedometer cable was not broken but disconnected. Huge cost savings there and impt. because the part was no longer being manufactured. The Idle control part that was put on by the Eugene mechanics and didn't fix the idle problem wasn't the necessary part to fix the idle problem. My car has a manual transmission. It has two Idle control parts not one which is what automatic transmissions have. The one that was replaced was for hot starts...the one I needed was for cold starts which would solve both cold and hot start idle issues. I found a used fast idle control assembly part online and that fix was properly fixed now. The fix made by the garage in Eugene to address the fan issue for the radiator was not fixed. Mainly because the problem wasn't the fan but a dead battery. The Eugene mechanics repair that was made was to add a timer and sensor which, not only wasn't necessary but ended up being the cause of the A/C unit not working. It was blowing the A/C fuse making the A/C not work. Thankfully the dash wasn't taken out so the fix was not as expensive as I thought it would be. I am grateful for good and honest mechanics. I am frustrated with having to go back to my previous mechanic and try to get some money back on the work they did but I'm going to try. Wayne's is my new Acura mechanic.

Had to quickly buy a new car after an unfortunate accident. Dennis was responsive, kind, and even…read morestayed after hours for us on New Years Eve to finalize the sale. All the cars are good quality, and this family business is awesome.

I had a great experience buying my car here. The owners are very helpful, thoughtful, kind and…read moredon't put the pressure on. Nothing felt rushed and everything is laid out very clear. Very grateful to have this car buying experience go very easy for me, as I don't know much about cars! Would recommend.

I called about a headlight replacement and they let me drive-in within 10 minutes and replaced it…read moreso quickly! The price was amazing and the staff was kind. I'm definitely coming back.

One thing worth knowing for anyone booking here: don't expect your car to be seen at your scheduled…read moretime. Book expecting a wait. I booked this appointment two days in advance for 1:30 pm wheel alignment had & dropped my car off early at 12:36 pm in case they could start sooner without expectations. From 1 pm till 2:47pm car sat in the parking lot untouched. Around 2 pm someone came over to offer coffee n' water & said thanks for your patience, we've had a tough day, but gave me no timeline. Whenn't even started yet, that I finally went to ask how much longer I was told the it alone takes about an hour, so I was looking at another hour on top of the two I'd already waited and hour from the appointment time. When I raised my concern, the front desk staff told me the appointment time isn't when service starts, it's just your drop-off time. That's not stated anywhere on their website or when booking. After more than two hours with no proactive updates I chose to leave & book with another shop. To the shop: this would've been a completely different experience if someone had simply told me up front that you were running behind & given me the choice to wait or reschedule. I would have rescheduled if that option had been offered honestly & early. Please train your team to flag delays proactively & add a note when booking that appointment times are drop-off windows. That one change would fix everything that went wrong here.

Professional and Honest. They are my Favorite Shop! I will Never go anywhere els! Highly Recommendedread more

If we could give this shop six stars we absolutely would. With a starter failing on Thanksgiving…read moreEve, having called numerous garages between Wilsonville and Albany on our road trip, and having those garages literally laugh at us, we pulled into B&B and they rushed to help us. Quick and efficient check-in. Good humor. Extremely experienced. A true "old-school" shop with generational knowlege and genuine customer service. They even did a vehicle inspection and found a couple of additional, minor issues to be addressed later. An hour and a half later we had a working starter, at a fair price, and we were on our way back down the highway. We would recommend these guys for any and all auto repairs. With our hearty thanks.

LONG STORY SHORT: These guys are honest, educated and have the hearts of old-school mechanics. Erik…read moreowns the place so it's nice when the person diagnosing your car's problems and giving you a quote is the person actually doing the work. There's no judgment if you have an old junker that means the world to you and a popper's budget. I was initially quoted $2200+ at another shop and ended up having all necessary work done here for $1000. They did everything needed to make my car run perfectly and they had parts and proof to show me afterwards. FULL EXPERIENCE: I came to this shop a couple years ago to get a pre-purchase inspection when I was car shopping. After about 20 minutes, Erik called me to say I shouldn't buy the car based on condition and didn't charge me a nickel. I appreciated the experience but haven't needed car work in Eugene since then so hadn't been back until... My car windows had been fogging up excessively for a couple weeks and when a co-worker noticed coolant leaking from my 1992 Honda Accord, I took my car to the shop closest to where I work. The first place I went said my heater core was broken and that I needed to replace my radiator and all attached hoses as well (even though I just had the heater hose replaced in the last 6 months in Portland and had a feeling the radiator was relatively new...inherited the car a year ago from my grandma who took fab care of it and it only has 115,000 miles) Altogether, I was quoted $2200+ Totally shocked, I walked into City View Import and got to talk with Charlie for about 20 minutes. He looked up the national averages for work like this since I didn't have my car with me (heater core replacement runs 800-1150 and "Shop 1" quoted me 1300..., radiator replacement runs 450-800 and "Shop A" quoted 850) and told me he'd guarantee City View Import could do the work for less. He was super friendly and wasn't trying to push anything on me. He explained why replacing the heater core was crucial (turns out I had basically been inhaling coolant for a month..) and that they could give me a breakdown of the rest of the work that was needed so I could fix things as my budget allowed. Brought my car in the following week and Erik's estimate (before he inspected for official quote) was 1400. I gave them the go and told him to call me if it would be over 1500. I found out a ton of AWESOMELY helpful info thanks to Charlie and Erik: --Didn't need to replace my radiator...it is, in fact, pretty darn new and just had some loose connections at the bottom that he tightened up and VOILA, no more leak. They replaced two of the hoses (third NEW one was left to be) and Erik took the time to show me the old parts and why replacing them was a good idea. --The shop sent me detailed photos of what it looked like to replace my heater core (it's a brutal 8-hour job...80% of the cost is labor) which assured me that, yes, it's pricey but they sure weren't over-charging me. --Brake fluid had never been replaced so they did a full flush and fill. Got my car back quicker than anticipated and paid $1000 for ALL parts and labor. Yes, less than half of what the first shop quoted me and still 30% under what Erik thought it might take. They gave the rest of my car a thorough inspection (tires, brakes, engine, etc) and handed me notes. They said there was a minor oil leak but something they'd keep an eye on whenever I came in for an oil change. They noticed some slight warping in my brake rotors but not enough to make driving unsafe not cause more damage elsewhere, and said it would be wisest and cheaper to replace those when I have to replace the brake pads (which is routine car work anyways, I realize I'm gunna have to put some money into this baby every once in a while). Definitely keeping my service here exclusively.

The best team ever. They are upfront with what's wrong with your car and don't overcharge.read more

Based on past satisfaction, drove 50 miles (x2) to get a comprehensive inspection of my 30-year-old…read moretruck. Got moved up in line to help me get ahead of rush hour traffic returning to Portland. No charge, but a calendar of recommended services. Trinity deserves my loyalty.

I love that when I first walked in to Trinity's I felt heard and respected. As a woman that is…read moregreat to find. From the front desk people to the owner, they truly went out of their way to explain everything, to stay in touch while working on my car and to deliver on what they promised. They even saved me $500 on an original request, my brakes, which they found didn't need to be done at all at that time. I highly recommend. Kind, fun and I trust them!

They handled my roadside assistance request quickly and efficiently. A huge thanks to Ryan for his…read moreincredible help getting me back on the road, and for the awesome local fishing tip while he worked! He truly went above and beyond. Highly recommend!

Excellent service! Friendly and professional staff. They take their time to thoroughly check out…read morewhat is needed.