I'm torn...My dentist is awesome, but there is always this weird up sale vibe..."You need a deep cleaning that's not covered by insurance...you need this special (insert anything), not covered by your insurance" The worst part is that they start the thing not covered by your insurance and then say, oh yeah, I'm doing this thing because you need it, and it's going to be X$'s extra. I just want a trusted partner in my dental health, please stop turning your techs into high pressure sales people and refresh the decor and systems for a better overall experience. read more

The staff are amazing. They are professional, kind, caring and overall really good at their job and making you feel calm and comfortable. Highly recommended!! read more

My first visit to the office I was immediately told as soon as I got in the dental chair, that I needed to have xrays taken before the DDS would see me. I told the girl I had xrays from last year from a previous dentist. They had me sign a form and they had them sent over and then they told me that it is a Florida law that they have to take a full set of xrays every year or the dentist is not allowed to see me. I called the Board of Dentistry in the state of Florida and was told there is no such law. This office told my daughter the same lie 6 months ago. How can you trust a dentist who is a liar? I left. I do not recommend going to this dishonest dentist who wants to make extra money by lying to you so she can have her staff take unnecesary xrays every year which is also bad for your health because it is exposure to radiation. read more

I went here after needing to switch dentist for insurance purposes. I came here for a cleaning. After getting my x-rays from my old dentist taken 4 months ago they wanted me to take new ones with them. After I told them I did not need new x-rays because I just did full and bitewing 4 months ago they told me they wouldn't charge me then sent it to my insurance anyways. I received a basic oral exam and was waiting for the cleaning I came there for when they approached me telling me I needed a deep cleaning which I would need to pay $568 out of pocket for then every cleaning after that would be the basic cleaning. I declined the deep cleaning and stated I just wanted a basic cleaning I get three times a year. They asked me to follow them and then they led me to the exit and told me to leave. Shocked I asked if they were going to do the cleaning I came there for and they said no and asked me to leave. I told them I am a Yelp Elite and level 8 local Google guild and would share my experience and they said they did not care. They did they same thing to my elderly mother who I caretake for and got her to pay hundreds of dollars out of pocket for the same "Deep Cleaning". This place is a scam. I would avoid this office. read more

The doctor is good, however, the billing department is the worst that I have ever seen!!!Thankfully I have been 3 times just for cleaning within the last two years. Even though my insurance covers the cleaning and the checkup, I have been charged 3 different deductible each time. Looks like they are just making charges up. I went on June 10, and 10 days later have a bill charging for the cleaning. The cleaning was already paid by the insurance. I called then and they told me it was taken care of. Now I get another bill with some fictitious charge for "protective Equipment". I was never disclosed the charge and I do not even understand what is for. I never used any protective equipment, unless they add now charging patient for it. For sure. This will be the last time I visit them. Me and my Family of 4 will not longer continue playing this type of games! read more

Worst dental office I have ever been to. No full time dentist, help comes and goes. Cancels appointments the day before you are scheduled because there is not a full time dentist there. Never have the tools or products you need to fix your problem. All dentists listed on booklet for Medicare, don't work there. Has anyone else experienced this incompetent dental office? read more

I have an insurance plan that covers routine dental care at 100%. Coast Dental wanted to nickel and dime me as part of their protocol. I don't pay for 100% dental coverage every month to go to a doctor in my plan and expect to pay them anything. If coast dental doesn't like the contract they agreed to with my insurance company then they need to negotiate better and not add extra fees onto the patient. I'll be calling around to find an honest dentist. read more

100% in it for the $ complete scam they tell you that you need a deep cleaning even though your insurance covers your cleaning, but not for a "deep cleaning" had to pay out of pocket $220 they told me that I had to get that done or no cleaning at all and once I get a deep cleaning that I had to come every 3 months for another "deep cleaning" that basically I'm marked and have no other choice. Mind you I don't even have a single cavity, but all the sudden need "deep cleaning" not once have I ever received a "deep cleaning" also year later I received email & text message saying I have an outstanding balance of something ridiculous more than what I paid for that day. Billing lady called me back & said oh it was a mistake dis regard that email & text's how is it a year later I get a mysterious bill?? SCAM!! I'll never go back! read more

STAY AWAY! These guys are scam artists to the highest degree. I scheduled an appointment for a simple cleaning. The receptionist told me about some OPTIONAL add-ons that the dentist would go over with me at the time of cleaning. I went in the next day, and was presented with $130 in extras, that my insurance would not cover, past the basic cleaning. When I told the dentist that I would be declining these extra services, and going with my insurance covered basic cleaning, this is what she told me. "That is not the treatment plan that I have for you today. You do not get to decide your treatment plan, I DO!" She then turned her back and walked away spouting off about how she doesn't have time for this. Absurd. So they refused to treat me, wasted my time and my morning, and insulted me all in one shot. Bravo. A real class act. YOU HAVE BEEN WARNED YELPERS. read more

Coast Dental - Coast Dental SCAMMERS!! - General Dentistry Near Me - Oldsmar, Florida

OK - phobic dental patient here! Dr. Rachel Spicola, DDS (Dentist) & Christina Geier, RDH (Dental Hygienist) - Coast Dental Eastlake Location (3150 Tampa Rd Ste 4, Oldsmar, FL 34677 | 727-787-0202) - are FANTASTIC! I've actively avoided going to the dentist for much of my adult life, and FINALLY went about looking for a dentist back in 2019. After much research, I went to two dentists - one for an initial consult and Dr. Spicola a 2nd opinion. Both practitioners had reputations for working well with fearful patients, but I opted to try Dr. Spicola at Coast Dental Eastlake because they accepted my insurance AND because Dr. Spicola offered a more conservative treatment plan. Around the time I finally had the courage to finally schedule treatment to begin (some months after my initial consultations took place), COVID-19 hit,... Nearly 18 months after that, and my teeth could no longer be ignored and I finally started my treatment plan. I am so glad that I did. I have no idea why I waited! Dr. Rachel Spicola, DDS (Dentist) & Christina Geier, RDH (and team) do an amazing job. Best part - they explain what they are doing, they are extremely knowledgable and talented at what they do, and they listen to you/check in with you during treatment to make sure you are comfortable with what's happening. Best part? I'm not dreading going back (which is HUGE - I'm nearly 50 years old, and this is the first time I've EVER been able to say that about going to a dentist). So, if you've been putting off going to the dentist (out of COVID-19 concerns, or, because you are/WERE phobic, like me), you may want to give them a call. read more

I wouldn't recommend this place to anyone! Long story short, I was basically told her to pay for all of my dental procedures or else I can't get any treatment. Could I break up the things I needed done to save money? NOPE, had to get the all done. I was very taken back by this, went to get a second opinion, and the second dentist didn't mention any of the procedures this place told me I needed. Somethings fishy, and why this place wants to charge me an arm and a leg, I have no clue. read more

So unprofessional... I scheduled an appointment with the call center on July 3rd for July 23rd at 3 pm. Received a call from Danielle on July 7th to re-scheduled because their call center put me in a "wrong spot". I couldn't talk at the time and called back the next day at 8:30 am and spoke to someone to reschedule my appointment for July 22nd at 9 AM. On today, July 20th I received a call at 2:05 PM from the "office manager" who goes on to tell me she doesn't have anything on her schedule for me and they can't see me at all. After, continuously going on my information and telling her I had the specific appointment she couldn't accommodate me in any way. So, I'll take my business elsewhere with a more friendly, professional, and trustworthy staff... I can't keep rearranging my work schedule for you all lack thereof. read more

Showed up for my dental cleaning today to be told they can't do the cleaning...what a waste of time I even made sure to tell them when I made the appointment it's for a cleaning I am VERY upset I just wasted my time read more

I'm not really sure why this location got such a low rating on Yelp. I went here 3 years ago for an examination and thought everyone was really nice. I moved down to South Florida for a few years and recently got back into town and needed an exam, so called to get an examination and I can say the three times I have been here over the years my experience has been nothing but great. Listen, I'm not a stranger to doctors because I have some ongoing health issues and I am incredibly picky with doctors and even more picky with dentists and I think the staff here is great! Dr. Spicola is gentle, friendly, and she spent a good deal of time with me. Sasha, at the front desk was very accommodating and really nice. Lucy, the dentists assistant was super sweet and the girl who did the X-rays was really nice as well. The office was well run and what I like about this office is that they actually didn't try to make me get things I didn't want or need (a lot of chains are like that). I have nothing but positive things to say about this office. You can read my profile and see, I always call things as I see them. :) read more

I love love love these girls!!! Dr. Spicola is always very funny, charming and knowledgable. She always explains the procedures and makes me feel relaxed about the process. Other doctors have made me feel uncomfortable because I couldn't understand and didn't want to ask questions. She is awesome! I never feel like she is talking down to me. I have never had ANY issues with her work. Talk about painless; the only thing that may be painful is hearing them all sing the Billboard top 40. I joke, but really it is an amazing office. I hope she never leaves because I will have to follow her.....I hope she doesn't go somewhere cold. The staff here is amazing. They always squeeze me in when I have an emergency or a big event. Sasha is super friendly and makes all my visits uneventful. I even saw the doctor come in on her day off to fix something for a patient that was going out of town. Seriously, how many doctors do you know would come in on their day off??? The assistants are always laughing and smiling so either they all like each other or the doctor bribes them. Haha. There is no stress in this office; I leave more relaxed than I came in. Finally, the hygienist is amazing. I absolutely love her. If I could afford to have her clean my teeth weekly, I would do it. Trust me, you won't regret it. Everyone should come here, unless it will make me unable to get it. Do you think they could clone Dr. Spicola and the girls? Really there should be a Coast with Spicola and crew in every zip code. Also, they are never overly pushy about products. I have been to places where I walked out with a bag of stuff that they all said I should use. I never use half of it. I do like the teeth whitening trays and the sensitivity toothpaste. I highly recommend them both. Seriously, everyone there deserves a raise ;). Plus they have some beautiful babies in this place. I love seeing pictures of their kids. So adorable!!!! read more

I agree what Anthony P. said. I have been going to the same dentist for years and had to switch because of insurance. My teeth have been fine every year. No problems. I go here and was told that I need deep cleaning and that it is going to need all this work. This is total BS. I am going back to my old dentist after we update our benefits for the next year. I would rather go to a private dentist instead of these ripoff places that overcharge. read more

Dr. Spicola and the entire staff @ Coast Dental in Oldsmar are fabulous. They are professional, efficient and extremely courteous. Definitely a five star team. read more

Dr Spicola is the Bomb! I seriously was having issues with the Curlew Rd location but please as punch with her wonder bedside manner. Highly recommended. I found a new dentist. HOORAY! read more

Went here for the first time today with my daughter and am SO happy I found them! My daughter was very comfortable and said she really liked them too. The staff is very friendly, professional, and all seem very knowledgeable. Definitely plan to keep them as our dentist! read more

I agree with other, they are scam artists. They said my insurance didn't cover a $180 charge for a root canal and when I asked what the charge intailed they said irrigation. They said the insurance would not cover it but on my bill all it says is Unspecified Endodontic Procedure, By Rep code 03999. Yeah...no wonder the insurance won't cover it. I argued but they would not do the procedure without it. A complete and utter sham. read more

Do NOT use, you have been warned. They falsify information on bills so insurance will not cover procedures. This way, you are required to pay Coast Dental CASH. I was given a new patient quote from Coast Dental .. my out of pocket expense (after insurance covers) would have been $1200.00. I took this quote to a second opinion appointment with Bright Now, who told me many of the procedures I did not need .. and they quoted me with an out of pocket expense of only $323.00. Scam artist. read more

I have gone to many different dentist in my lifetime, however this is the most professional office, we have ever visited, both my husband and I, had work done here, and we both agreed, that Dr.Spicola, and her staff, are by far the best office, we have ever been to. Dr.Spicola, explains everything, in a way, that makes it so easy to understand, she makes sure that you are comfortable and walks you though everything thing she is doing. We experienced top notch service from everyone from the front desk, patient care coordinators, and from Christina Geier, who cleaned my husbands teeth. This office is outstanding, we won't go any where else, they are awesome! read more

Our son began orthodontic services with the Wesley Chapel location in May of 2019. His treatment followed a usual routine with bi-monthly adjustments to start. However, by December of 2019, things began to fall apart. We are extremely disappointed with the care, or lack thereof, that our son has been receiving since the new year. Due to poor communication, organization and staffing at the Wesley Chapel and New Tampa offices, our son's orthodontic treatment has been inadequate these past sixth months. The orthodontist has shared that our son has not been making progress since December 2019 since his MARA appliance has not been properly repaired and monitored. This is unacceptable. We have sought to keep his treatment on track, however, it has fallen on deaf ears. Our son should not have to undergo a longer treatment because of inadequate care. Cancellations by the office, agreed upon work not completed (cleanings), and not having the proper tools to address the MARA appliance repair is unacceptable. Our son has been seen twice and sent home without having his appliance removed and sent off for repair (12 weeks)! We have reached out to Coast Dentals Patient line numerous times with no response back! read more

This office is awesome! The whole staff is super friendly, and make going to the Dentist as enjoyable as it can be. They are fair and understanding, and will work with you on payment if finances are an issue. They never try to scam you into any unnecessary procedures, and you can tell that patient care is their priority. The girls here do an awesome job, and you can tell they have fun while doing what they love. read more

A lot of things bothered me when I entered this place. On entering I was not greeted at all, the receptionist was busy on the phone and the other two people in the back office were busy gossiping about other patients. Once she got off the phone( after 10 minutes) she started serving a person who came after me, then I had to ask her for my new patient form because I think nobody could see me! After about 15 minutes of getting there, I was given my new patient form. Then they let a lady who came in after me go see the dentist before me, and I was stuck waiting there for 50 MINUTES. It was upsetting because I had informed them while making the appointment and after signing in that I have to leave in an hour as I was on a lunch break. Later when the nurse finally came to get me I told her I was not happy that they made wait for 50 minutes to which she replied-" SHOULD WE RESCHEDULE BECAUSE WE ARE WORKING WITH PEOPLE NOT ROBOTS." The fact that I had to wait did not trouble me as much as the way this lady treated me. This lady was the reason my whole experienced was so bitter. She was banging things and shoving things in my mouth, and was rude and insensitive. It almost felt like she was treating me like a robot. This was just the worst dentist office I have been to and would recommend people not to go because patient care and sensitivity were absent. read more

I have never been to an office that has such an amazing, friendly, and welcoming staff as I have with Coast Dental staff at this location. Sascha, Cristy, and Dr. Spicola are professional and friendly. read more

I have been going to Coast Dental in Oldsmar for years. Dr. Spicola and staff are wonderful! They recently took care of an emergency issue for my dad who is 81 and hates the dentist. Well, he loves them! Thanks again for helping us out in a pinch. Much appreciated and kudos to you, as usual! read more

DON"T GO HERE. Don't go to ANY Coast Dental office because this is an unethical corporation that trains all their employees to rip off patients, over charge them beyond what their insurance says to pay, and try to get you to agree to procedures you don't need. Such as a $600 gum cleaning before they do any work at all. The dentist here is a friendly girl but will only spend 20 seconds talking to you about your issue, doesn't use good judgment, and is rough in her handling. The RC specialist has the personality of a rock. The dental assistants are only there for a paycheck and make LOTS of mistakes. (Nicole) One even told me my pain was all in my head. (Lucy) The front desk office manager seems trashy, is rude and knows exactly how to overcharge you and get away with it. (Sasha) Your wait time will be LONG, both before they call you into the room and once you get there, because they're juggling too many patients at once. You will be treated like a head of cattle with $$ signs over it's head. Very unprofessional and incompetent. They don't care about your pain or concerns, only your money, if they lower themselves to treat you at all. Stay away! read more

Big fan of the whole staff here! Been going here for years. Dentist, hygienist and staff are beautiful women along with being great folks. I feel welcome every time I go in. People must be some real idiots when it comes to dental care and not understand how insurance works. If you read the first review from that genius easily forget that garbage. read more

I have been coming here for several visits over the past few months and I love my dentist and everyone else in the office.

The office staff is extremely rude and incompetent. It took one week and 3 trips to get copies of my X-rays which they told me takes 5-10 minutes to process. I am going to have dental surgery and I wanted a second opinion which is a right of any patient. When I asked for the X-rays which I paid for the staff became belligerent. The rooms are small and the equipment is rickety. The dentist was knowledgable and pleasant enough but if this is the level of competence allowed in the office I don't want to risk having any procedures done there. read more

My wife and I have been going to Coast Dental East Lake for about 2 years now and before that my dentist was the office where my wife worked for over 40 years. Moving to another state, I was concerned about finding a practice with that level of care and personal attention that I enjoyed for all those years. Someone told us about Coast Dental East Lake and we stopped looking. Had some major issues that have been skillfully addressed, and am doing so much better. read more

This office is the best. Always runs smooth, greatest customer service. Chrissy top notch hygienist, Dr Spinola"s excellent care and Sasha always want to make you smile. I would not trade them for the world. They are an excellent team. read more