The location, staff and dentist were great. Top notch treatment by dentist and the front desk…read moredealt with all the insurance issues. So happy to have found them!

I drive 3 1/2 hours each way to come here. 55 years old and this is the best dentist I've ever been…read moreto and the staff is amazing. Not to mention a beautiful office that makes you feel cozy. All around excellent care.

I wanted to share my experience and express my appreciation for the outstanding care I received…read more From the moment I arrived, I was impressed by the clean, welcoming environment and the professionalism of the entire staff. Dr. Cai is a highly skilled and experienced dentist who genuinely cares about the well-being of patients and strives to achieve the best possible results. Dan, Dr. Cai's husband, who also works in the office, brings a warm and personal touch that makes every visit even more pleasant. While most people do not look forward to dental appointments, this practice makes the experience easy, comfortable, and stress-free. One of my favorite features is the animal garden outside the large windows. Watching the birds and squirrels during treatment creates a peaceful atmosphere that helps patients relax. Let's not forget about Duke the Wonder uppy who will sit on your lap (if you'd like) and serve as a soft little support dog during your treatment.  The dental hygienist is exceptionally kind and gentle, and the rest of the staff is equally professional, friendly, and attentive. Together, they make every visit a positive experience. I highly recommend this practice to anyone looking for excellent dental care in a comfortable and welcoming setting.

I was a frequent patient over recent years but when they double charged me for work they did not…read morecomplete, essentially saying it was my fault that was it. Even the dentist I went to next was shocked at their business practices. Nice people though.

I was referred to Dr. Moore by a friend who has been going there for over eight years. I decided to…read moretry since I've had horrible experiences in the past. I am very pleased with my experience and so happy that I can keep a primary dentist for years to come. His staff is very professional, friendly and always provides me with exceptional service. The assistants and Dr. Moore do a fantastic job with their service and are very honest. I would definitely recommend him!

I have mixed feelings about leaving this review because there are people at this practice that I…read moregenuinely appreciate. First, my hygienist is wonderful. She is consistently kind, professional, thorough, and one of the main reasons I've continued coming back. I also have a great deal of respect for Dr. Vallo. He was my original dentist, and he ran an efficient, organized practice. I'm sorry to hear about his health issues, and I wish him nothing but the best. Unfortunately, since his departure, the office has steadily declined. Communication has become the biggest problem. It's nearly impossible to reach someone at the office directly because calls almost always go to an answering service, and messages frequently aren't returned. Even when I call for simple status updates, I often don't receive a response. Wait times are routinely long. The office used to make those waits more pleasant by offering coffee or water, but those amenities have quietly disappeared. While that's a small thing, it reflects a larger change in the patient experience. I've also witnessed multiple patients expressing frustration over billing issues while sitting in the waiting room. Whether those situations were ultimately resolved or not, it's concerning to see those conversations happen so often. There also seems to have been significant turnover among the front office staff, and communication has felt inconsistent for several years. My Invisalign experience has been especially disappointing. I wore my aligners exactly as instructed, yet whenever an issue came up, I often felt as though the assumption was that I hadn't been compliant rather than considering there might have been an issue elsewhere in the process. The team provided very little explanation about what to expect, why certain procedures were being done, or helpful tips--such as keeping previous trays in case the next set didn't fit properly. There were even occasions when incorrect dates were written on my Invisalign schedule, and I had to correct the timeline myself. Asking questions often felt like I was inconveniencing the staff instead of being an informed patient. The final straw has been the completion of my Invisalign treatment. I paid for my final retainers, was told they would arrive in four weeks, and now it's been over nine weeks. I still don't have them. I've been told it's due to an Invisalign backlog, but I haven't been given updates, tracking information, or returned phone calls despite multiple attempts. It has left me wondering whether the order was submitted when it should have been. I truly wanted this practice to remain my dental home because it's conveniently located, I love my hygienist, and I had such a positive experience when Dr. Vallo was there. I also didn't want to start over with a new dentist after more than three years as a patient. But after repeatedly leaving appointments telling myself, "I need to find a new dentist," I'm finally accepting that this practice is no longer providing the level of communication, organization, and patient care I expect. I sincerely hope they can address these issues because there are good people there, and I know this office is capable of being much better than what I've experienced.

Doctor Alsakati was very professional and caring about his patients to ensure they were happy with…read morethe results of my procedure. Also his assistant Paola was extremely helpful and nice I would recommend them to anyone needing a referral for dentistry The entire staff is awesome including Anthony Michelle Shayla and Kelly

I went for my first appointment and found that the two office staff were not wearing masks over…read moretheir nose and mouth. One of them stated that she was the manager. When I said that I was confused by their lack of concern for my health, she sited Governor Desantis' beliefs on the issue. She said that if I didn't feel comfortable, I should find a different dentist. I will. Addendum. The owner of Cornerstone Dental responded to me via email about my criticism. He defended his policies as being consistent with state and local guidelines as well as OHSA Universal Precautions. He did not acknowledge that his policies do not follow the latest CDC guidelines, nor did he thank me for expressing my concerns or apologize.

I had $5000 worth of work done at Cornerstone and throughout the whole process there were problems…read more From the very beginning my parents were promised a significant discount if my entire family came to this dentist. They got 4 new patients and later reneged their promise for the discount. Had we known they wouldn't follow through, we would have gotten the work done elsewhere. I wish we did! They knew I had a tight window to get the work completed because I was moving and they still couldn't get it all done on time. They tried to blame their lab but they never rushed the construction of the veneer/crown according to the lab. I remember waiting in the chair for hours at a time each time I came in because they were understaffed. One time a temporary crown fell off on the way home because it wasn't adhered correctly and I had to go back in for ANOTHER hour and wait for the doctor to come in, put some glue on the crown and hold it to my mouth for a minute. When we thought it would all be over, their lab got the color wrong on a veneer and a replacement had to be mailed to me in another state and put on by another dentist. That one broke. Looks like they're using a GREAT lab. The next one the lab sent was the wrong color AGAIN. I had to have three veneers ground off, countless shots of Novocain and prolonged pain and sensitivity because they just couldn't get it RIGHT. Finally, they had the audacity to send the bill to collections without notifying my parents (who was the financially responsible party for the 2 years process) that there was any money due. After disputing the bill they wanted the full amount for "services rendered" They wanted almost $900 for something they couldn't do right FOUR times. There are so many fields where if the product or service is not delivered in the manner promised, you get a discount. But at Cornerstone Dental you do NOT get what you paid for. All they care about is getting your money and could care less if you are happy with the shoddy quality of work that they produce. The only think they don't mess up there is cleanings, so if you have any serious dental work needed, heed my warning and go elsewhere!

I should share my awful experience with Inga Ukolova visit…read more I will never visit her again and DO NO RECOMMEND to anyone. Today, February 14, I was waiting for this doctor for 2 hours (!), in the end, she looked my broken tooth and said that she would not do anything today, because her husband had prepared dinner and waiting for her at home! The doctor didn't even apologies, like it is normal situation. I have never met such disrespect to the patient and patient's time I used to live in several countries and this is the first time I've was treated like this. In the meantime, my husband set our toddler. I have nothing to add

If you have dental insurance never choose this place. They charge the insurance with the wrong…read moreservice that was never provided and never include the out of pocket payment that was made in the day of service. Such a scammer!!! When I start looking on claims they did to my insurance I realized that they did everything incorrect in their favor. Stay away from this scam and don't support the business like this.

I hate to have to update my review from a 5 to a 1...but when a business goes bad it just goes…read morereally bad. I started at Mangrove when I moved to Westchase from Pinellas county in 2011 and I was so impressed with the dentist. I didn't always have the best hygienist, but after a few years I had someone that was perfect. Then I noticed the front desk staff changed...and the customer service was no longer existent. The new front desk/billing staff didn't greet you or even look at you when you approach the desk. Their eyes stay on their screen. As you leave and walk out with your hygienist the same front desk staff treats you as if you are interrupting them. I checked my EOB and was charged for X-rays when I didn't receive any. My husband works for our insurance company so I am more than aware when a Dr office is cheating the system. I called and they said they would just give me X-rays the next time I'm in and not run it through insurance...I let it go because I loved my hygienist and I really like the dentist. Somehow the dentist allowed the front desk to run his business down. I referred so many of my friends and family here including my husband. Unfortunately, he came in and they didn't pull his old records or ask him if he needed special X-rays...they just did it, billed him and when he called to say he was shocked that he got billed, they said that since he had X-rays at his last dentist he would need to pay for these. My husband said that he's never been to a new dentist that didn't at least ask or state that they need their own X-rays...most dentists who do this will write off the X-rays since you are a new patient. Not Mangrove. They send my husband, with over an 800 credit score to collections. Besides this the pressure to buy extras went up diver the years...didn't bother me much but I noticed. I finally changed dentists. When I did they made me get new X-rays but assured me that if my insurance company didn't cover it because I had just had X-rays at mangrove they would write it off...because they require their own X-rays from their new patients. I have yet to get a phony bill or EOB from my new dentist. I can no longer recommend Mangrove. The front seat/billing staff is just too rude, incompetent, disrespectful and non-empathetic. They lost a patient of 8 years because they hired people that don't understand customer service.

I used to go Mangrove a few years ago for the exceptional cleaning they used to provide. My…read moreHygienist was outstanding. She talked a bit much but did an excellent job on my teeth. The reason I decided to change Doctors was because my hygienist stopped working with this practice. My experience under the new Hygienist just didn't compare, so I decided to move on. Anyway, After a number of years with my new Doctor, I decided to look again, due to him selling the practice, leaving me with no choice but to find another Doctor. My wife had been going to Mangrove for a few years and recommended I give them another try... So I did. So why the poor rating? The poor experience. My cleaning was mediocre and most importantly the service left much to be desired. I've always been impressed with a practice that checks with a patients insurance plan first prior to offering or performing a procedure. A patient should be advised (beforehand) that they are responsible for services performed if not covered by their insurance plan. It's that simple. I prefer to not get into specifics, Let's just say I was not pleased with the way the staff Mangrove handled my concern. to be frank, they didn't seem to care about my concern and left the burden on my shoulders without even apologizing. This is unacceptable. It takes a lot for me to drop the lone star. This is one of those rare occasions where it's granted.

We drive two hours to come to Dr. Pham. He is the best…read moreDentist I've ever had. AND Kateland, the hygienist, is so gentle. Both my husband and love this office -well worth the drive from 2 countries away . Highly recommended. Everyone is so friendly from the front desk to the back.

Dr. Pham and his staff are great! I always hated going to dentists, but Dr. Pham and staff made my…read morevisit very tolerable. Great job, overall!