We have a STR and have been using M&M for a few years. They have been fantastic. M&M is a reliable…read morecompany that has helped me in emergency situations and worked with me when the pool had issues. I get great reviews from guests about the pool water quality. Thumbs up and recommended for your pool needs

Had to let them go after calcium deposits showed up all along the waterline of my pool.read more

We have been in the area for a little over five years. We had two other pool cleaners prior to A&V…read morePool Services and William, the owner, is hands down the best of the service providers we have had. He does a great job maintaining our pool, including cleaning the filters each quarter (additional fee). His pricing is highly competitive for the area and we have also had him install new equipment that he is monitoring each week. Very happy to recommend him if you are looking for above and beyond service.

I have owned a home in La Quinta since 2008 and have had three pool guys prior to finding William…read moreand am so blessed to have an honest, professional and always going out of his way to take care of my pool, bring in my trash cans, set the pool heater prior to coming out, if it's windy he comes on Saturday to make sure the pool is clean for the weekend etc! Top notch service and worth every penny and more!

Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

Truthfully, I felt the need to come on here because I've definitely been working with Rolando now…read morefor quite a while, and I can't even begin to describe how he is such an incredible human being to work with. Owning a vacation rental property, I truly have nightmares about my pool heating or pool system going down because it has happened many times. Previously, fixes were not only expensive, but took a long time (parts took days/weeks) which really impacted my guests and therefore me. My pool heater just went down, and within a couple hours, Rolando had diagnosed the problem, quoted me, purchased the part, and fixed the problem. And his quote was beyond reasonable. He is the most efficient person out there, and he even responded to all of my texts and updated me throughout. He just recently built my friend's pool, and he works so quickly and efficiently with high-quality work, that this is a no-brainer. Don't even consider anyone else because it won't be worth your time. Rolando is a truly honest, hard-working, and trustworthy business man, and I'm so thankful to have him on my team.

without being one of their regular clients, John has come out to my place to help with a problem I…read morecouldn't solve by myself. He explained the problem, fixed it and not once tried to talk me into signing a service contract. Amazingly professional, friendly and neighborly service. I can only highly recommend this family business, which is second to none. Thanks again John, Janie and Lia

Great customer service and John is very knowledgeable! They are my first call for any spa or pool…read moreneeds.

Jose exceeded our expectations with his follow up,customer service and his expertise. We reached…read moreout for a service request and he got back to us within an hour. We were looking for someone to take care of our pool and hot tub and he provided us with a detailed review of what his service entailed. After comparing to others we are getting really good value for the service that Jose will be proving weekly. Kim & Chad

Jose is the best pool service I have found here! Super honest, super friendly. Pool is always…read moresparkling and well taken care of! It's really a breath of fresh air to have found him! I promise you will feel the same!

i live at Sandcastles and i see Jose every week working hard to keep our pool clean and beautiful!…read moreTHANK YOU!

This is one of the best pool services in the valley. From start to finish, Ryan and his team were…read morean absolute delight. They were friendly, prompt, and professional when coming to my home. Everyone I spoke with seemed to be very educated. Ryan and his team were efficient and quick. Pool solutions offered a decent price for the quality of work offered. I also have them do my routine upkeep on my pool, fountains, and spa. If you are looking for top notch quality, which we all know is really hard to find these days, give Ryan and these guys a call! See completely remolded backyard below! Very happy with all the work!

Joel came on board with his pal, Sal, to install pool tile. Not only did the tile fail, but Joel…read morerefused to correct the problem. The installation was 8 months old. But most importantly. Joel said he installed valves that were never installed My pool turned black with algae. He blamed everything he could from trees to the weather. Except his uncaring attitude. We were not able to be there every week it got worse, and he had himore excuses. Not only that, he charged $1450 for a pool sweep he never purchased and refused to give back the advance. I intend to file a claim after this review. Dont let his charming personality fool you. By all means, don't pay him in advance. I

Joel was absolutely amazing to work with you. Got the job done right away went above and beyond to…read moremake sure that everything was working fine. I would highly recommend his services to anyone here in the area. I plan to use their services in the near future thanks again for all your help and your excellence customer service.

I had a referral to use this company from a friend that uses them. They responded quickly and came…read moreto evaluate our pool. They quickly gave their quote and recommendation for service and their pricing was good. We started with them right away and they have been responsible and professional the whole time. Highly recommend!

Sergio has worked for me for 18 months. He drained & bead cleaned my tile $1500, installed new…read morefilter system $2350 5/24, suggested a new saltwater system $2500 installed last week 8/24, until all of my pool equipment was STOLEN 4 days later. He then made another $5050 to reinstall an entire new system again after I agreed to pay him before Farmers even took care of the claim. Sergio hired a friend, Jaime an installer who had only done work ONLY inside gate guarded communities, I was the first install job where I was not secure in a gate guarded community. Sergio immediately questioned him knowing this was suspicious and when we started investigating, I shared all of the negative reviews from Yelp, and he said he never vetted him. They broke into my backyard, ruined my gates and professionally stole it and hauled it over the 5-foot block wall and out of my yard. I have 5-to-8-foot walls around my entire home, this was not easy to obtain access and certainly to remove with the weight going over the block walls. Sergio contacted the police department and placed a report since I was two hours away. My neighbor has been reviewing the camera footage to hopefully catch and convict, but the police department included nothing really happens criminally anymore! Sergio offered to cover my $1000 deductible, but when it came to the final payment, he didn't honor the commitment he provided me with in writing. In fact, after looking into the cost of the equipment he pocketed $5,000+ for both installations. I spent thousands on deductibles, new security and camera system for my yard, additional expenses to take time off of work, gas and all of the work with the added stress of feeling completely violated by allowing this to happen. To top it off his father has been cleaning my pool and we have had algae and mold of the tile which I have asked to be cleaned in multiple communications even when he was on his honeymoon. I just can't get over the lack of integrity, so I terminated him. In addition, when I asked for my other pump to be reinstalled (which was new) he told me he got rid of it. It was new and most likely sold!! He sent me a text message offering to pay the $1000 deductible but after demanding the full payment saying that I agreed to pay for the new system. This was a painful and expensive lesson be careful who you hire and who they bring onto your property as this has cost me sleepless nights and thousands of dollars!!!!

I hired this person (to support small business) to provide service twice a week at my vacation…read morerental which is mostly unoccupied for most of the year. It started well, then my March tenants complained that pool is not clean. i checked my cameras and it turned out that most weeks the service is once only (but I am charged for two times). The person denied it and said that tenants are incorrect (probably did not know I have cameras). I don't mind occasional skipping as long as the pool is clean but this is how my pool looks (green and dirty) after 4 weeks of house being empty and zero pool use and me being charged for twice a week + additional chemicals.

Always friendly, answers phone and always helpful. Good reliable company. Takes very good care of…read moreour pool

My parents have had issues for years with their pool and gone through a number of pool guys in that…read moretime. My family regularly visit them from out of town and every time we try to use the pool, something doesn't work properly. On our latest visit, fed up with yet another failed attempt to use the spa, we tried calling their current pool guy. After not getting any response from him, I searched Yelp, came across Outback Pools, and called thinking we would be lucky if we heard back on a Saturday afternoon. Well Bob picked up right away and was able to come to my parents' house the same day. Not only is Bob responsive, he is also genuinely a nice guy. He spent quite some time sussing out several issues with the pool system that the previous pool guys had failed to mention to my parents. They knew that they didn't use the pool often and were counting on the fact that they wouldn't notice. Bob was extremely patient, carefully explaining each issue and what was needed for the pool to function properly. He had the opportunity to upsell my parents on a number of items and/or labor but instead honestly advised them on where they could save money. Bob and Outback Pools are proof that excellent customer service is still out there if you look for it.

Stop! I've already done the work for you and searched, called, interviewed for pool repair issues…read more When I found this honest, no BS, friendly, experienced well connected and responsive pool repair guy! I contacted Bob Christmas Eve because of pool issues I was having. Bob also gave me recommendations for maintenance and I ended up hiring one of them that also knew how to address the problem, I was having without having to go to a more aggressive route. I appreciate that even though I didn't hire Bob for his services, he was able to provide me with contacts to give me options on solving my problem. I highly recommend you contact Bob because I learned through this process that a number of maintenance vendors use him for their repairs and whether he can or can't directly help you, he will refer you to someone that will! So how can you lose?