Just amazing all around. Never had a better service experience in my life. Randy might be the…read morenicest guy on the planet

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

Easy to set appointments. Fast to get work done. Not pushy. Great service. Great prices. Very…read moreprofessional and organized. I am a repeat customer and I will be back.

I was referred to Randy's (with the advice that they didn't know much about them. They were trying…read moreto get me to replace the Tranny in my Tundra. I asked for pics and that they'd not drop the pan until I knew what they found. I showed up 3 days later to find the truck lifted and the pan off. When I told them I was taking it somewhere else, they said come back in an hr. I asked about the fluid and the mechanic said he'd put the old stuff back in. I told him to at least fill it to spec. When I came back to get it, they lied and told me he filled it to spec and told the service writer (in front of me) to "get this guy outta here." They didn't want to give me any paperwork but I requested it to see what was in writing and they said they'd filled the trans fluid to spec. I asked the other shop to let me know what they found and they confirmed my suspicions, there was only 1 quart of nasty fluid in there. There are plenty of other shops, don't go here!

Can't say enough about the quality of their work and their mechanics. Absolutely wonderful, trust…read moreworthy and keep you coming back for future repairs because you know they charge fairly and the work is Elliott will always take care of my families cars and us! We appreciate you guys! I've done everything from rebuilding a transmission to an oil change here.

I've tried to call here two times and receive a text back they were busy and communication could be…read moresent through text. Sent text, have not heard back and it's been over a week.

The communication regarding policy is almost zero to none. When someone is looking at replacing a…read moretransmission, know that they'll not work with you if you're common folk like myself. They say they have financing but financing can double the price of the work with zero work around. They do have a storage fee that they'll fail to mention and won't release your car even if they just did a diagnostic (I have the recording.) It's cheaper to uber it until you can get a car under 5k. Good luck out here y'all, these money grabbers have no compassion.

I'm highly recommending 2B Transmission. I'm a small business owner and I appreciated the excellent…read morecustomer service. The owner is informative and he helped me exactly with the service requested. Made some additional recommendations without feeling like he was pushing a sale. I got a great value for the work he performed. My car felt like new again! I trust this business and hope you will give them a chance too.

I cannot speak highly enough about 2B Transmission. They do excellent work and I will be taking my…read moreboth my vehicles there if they ever need a transmission service or repair!

They were great. I went in to get my brakes checked and they ended up being fine, but they noticed…read morethe oil leak, which I was aware of, located the problem and fixed it in quicker then they quoted me. The price was very reasonable and the guys were all very knowledgeable. I couldn't have been happier. Great work gentlemen.

We took our Mercedes GLC 300 here for an apparent transmission malfunction. They quickly diagnosed…read morethe problem as a weak battery sending false codes to various sensors. They were honest, fair and quick.

I was very happy with this business. The owner only charged me for the Tow charge…read more He would of been justified to charge me an evaluation fee. The mechanic that said it was a transmission problem. This business say it was not. A true honest business owner who has a Veteran daughter. While the place doesn't look like much this man knows his transmission. As a Veteran I support this business. I definitely would recommend this to my friends and fellow VETERANS.

I was recommended to Kens and then checked them out on Yelp. The reviews are overwhelmingly…read morepositive for a mechanic. I had what looked like a output shaft seal leak on my transfer case. Phil properly diagnosed it as something else and sent me in the right direction. He only charged me to top off some fluids which it needed. I appreciate expertise and the honesty.

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

I took my 2013 Ford Edge in because the brake pedal had a lot of travel in it. I had done some…read moreresearch and was told that it was probably air in the lines or something simple like that. I also found out that if you pump up the break pedal and it holds, it probably not the master cylinder, which makes sense. I told the guy at the counter I didn't want to spend a lot of money on it because it's an old car with a lot of miles on it, but I still use it as a backup. It's worth maybe $3,000. So I left the car and got an estimate a couple of hours later with $7,500 worth or recommended repairs, including a new master cylinder, brakes shoes, new hoses and tires, system flushes, etc. etc. I literally told them that that I didn't want to spend a lot of money and really only wanted the brakes looked at. It's an old car and I get that it has a lot of stuff that is wearing out. But maybe next time do what the customer asked and quote the job at hand first before you try to upsell a bunch of extra stuff.

Helped me fix a check engine light and did it quickly with very clear communication and fair…read moreprices. The shuttle was a lifesaver.

My service advisor left, which was disappointing because we had a good rapport…read more This is the first major concern I have had since he left, and I am disappointed. I changed jobs and work further away. They can no longer shuttle me to work, which is fine, but no alternatives were offered. I have literally spent at least $15,000 here in past two years. Disappointing, but I guess I see now where I stand as a customer. Looking for a new shop now.

This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...