Called KG Direct Service to repair my washing machine. They sent someone out on the same day to…read moretake a look and provide an estimate. Great communication and the technician was very knowledgeable. Needless to say, I booked them to make the repair and I couldn't be happier! Pricing was fair and the washing machine is working!

Called yesterday evening to make an appointment for a dishwasher repair. Ken told me he'd be at…read morethe place today between 8-10am. No show, no call, left multiple voice mails, no answer and no returned call. Price quoted was fair but that was just lip service. Wouldn't call again.

Jake and Ben from Elite Installation came to install two Miele machines in our house. The install…read morewas complex. I had gotten the machines elsewhere. They were on pedestals and needed to be removed, taken up a set of stairs, and converted to a stacking configuration in a tight closet. They were also missing a part and are weird laundry machines (they are compact, run on different power, and have some different hookups because the dryer is ventless). Jake and Ben were super familiar with install of our specific machines and figured everything out with no problem, plus they were friendly and did it all for a reasonable price. Thank you so much!

In March and April 2024 we had Elite Installers MD (Dayton office) come to the house to install a…read moreWolf induction range, a Wolf Convection Steam Oven, and a 48-inch French Door Subzero refrigerator (with panels). Jake Hess and his partner led the team on both occasions. Jake is professional, efficient, and knowledgeable about installing these appliances. Both installers were careful about the kitchen, used silicone mats to protect the floors, and cleaned up. I had them install the panel doors and handles on the refrigerator. They did a great job getting the refrigerator installed in the cabinet with low ceilings, taking great care and time to not damage the ceiling or cabinets. The appointments were easy to schedule and they were on time for both visits. I would highly recommend them for Wolf and Subzero appliance installations. It's also worth the extra warranty year to have them install the units (vs. having a GC do the installation). You really need a specialist for the SubZero refrigerator. I would not want someone without their knowledge and experience installing an $$ unit.

FYI I had no issues with the women coming actually that was a plus to see that I wasn't alone with…read morea strange male in my home, her learning or being employed in the trade is a plus no issues I'm all for women empowerment thank you for making that known. I too use to help out on side jobs in the electrical field myself. Correction my top cabinet a hole or an attempt to make a hole was made on right side of cabinet in attempts to extended to left side to reach plug when cord on old unit as well as new was clearly on left side, I clearly have no reason to put yeast on it. Yes there needs to be better pricing maybe taking with customer about the job travel, time and before work is completed.

Jeeten did a wonderful job with our washer two years ago, and this time he quickly diagnosed the…read morewear-and-tear issue with our dryer and fixed it. He is punctual and very polite. Highly recommend. I highly recommend his services.

They were truly amazing in service especially during COVID-19. I received same day service with…read moresincere honesty. The cost was not expensive but the gentleman took his time to answer all of my questions and concerns. If anything else breaks down in my house, I would use there services again....

I have bought several vacuums from big box stores, and sadly paid the price for it. I went there on…read morea whim, actually after I donated two of them to second Ave. The owner was helpful explained the different types, brushes and components. I ended up buying a Panasonic trade in for a fair price.

RIP-OFF PLACE-BEWARE!!Took sew.mach. to be repaired,guy then calls to say it is done $113. Part i…read moreneeded fixed would be extra $40!! when dropped off asked when it had last been serviced, I never asked to b oiled-then get charged $100.For this price I can buy a new machine. So, i had to forfeit my machine, cant pay!! This is not how to do business!!!!! You give estimate & then ask if still want to be fixed.. Not call & say its done & $100+

I am so grateful for Al repairing my Maytag refrigerator. He was professional and knowledgeable…read more I had another repairman come out to my house twice and he could not repair it. Al was able to do the job in a couple of hours. Thanks so much for your help.

Five stars for Luis and LCP Appliances Repair Service! Luis was scheduled to come tomorrow to fix…read morea washing machine but found time to squeeze us in on the same day via a quick text conversation. Luis was in and out of the house in less than 45 mins. He diagnosed the problem quickly and knew exactly what to do. Efficient, professional, honest - an A++++ experience. We are definitely calling Luis for our next issue. Thank you Luis!

Luis from LCP Appliance is exactly what everyone hopes to find when an appliance breaks down: a…read morerepair person who is knowledgeable, honest, courteous, neat (even uses shoe covers in the house), and charges a fair price. I've used him for a couple of jobs -- most recently installing a new washer/dryer -- and couldn't recommend him more highly.

Very professional! Amazing work! Fair priced! Fixed my washing machine and it runs like new! Edgar…read morewas amazing!

prompt and knowledgeable service. very pleasant man who…read moreappeared to know what he was doing!