Quick and well prepared. Service on an older oven was completed in a timely manner: servicer was on…read moretime, diagnostic tools were accurate, and the part was on hand. Satisfied with the rapid and friendly service!

Excellent fast service and great communication. Did the work and kept me updated with photos and…read morewhich parts were used. Highly recommended

Thank you very much, the guys you sent to install my microwave were very polite and installed it…read moreperfectly!

Since I have received 2 visits from these people I am entitled to one review for each visit…read more , I am writing a second one. They left a message and I will call them back soon. Well, I was checking online what should include a comprehensive check up of a leak inside a refrigerator (since they charged $180.00 for a service call and over $400.00 to complete the work). This technician only check the air around the refrigerator door (put a door gadget in 15 minutes thinking that that was going to solve the problem, which it did not. He checked the panel inside the freezer which according to him was normal. He tightened some screws at the bottom of the refrigerator. See, he did not move the refrigerator to make tests in the back of the refrigerator. I am sure that there are a lot of cables and stuff in the back of the refrigerator but, no that was not done. Last time the technician told me to push the door of the refrigerator to make sure that it is sealed. I do not have to push anything: that should be resolved without me pushing anything unless the repair is mediocre. What type of repair is that that I have to push to make sure that is properly sealed everytime I open the refrigerator. Let me tell you something; this business should be investigated by a government agency, interviewing past customers specially the ones that have spilled their guts here in YELP. Unfortunately the US government allows these people to charge whatever they want to, The thing that does not have an excuse is taking money from people and been incompetent.

I have a many year old refrigerator that still works fine, except for the ice maker. It likes to…read morefreeze in solid blocks. I checked online and found John. He responded very quickly and came within 48 hours. He proceeded to take my icemaker apart. Within 30 minutes, he had it working better than it has in years. And now, the ice cubes it produces are perfect; they never were before. I would call him in a heart beat if I ever need another appliance repair.

I highly recommend this company. John, responded soon after receiving my service request in Yelp…read more He was able to diagnose and repair our broken built-in GE Profile microwave. He also fixed our refrigerator issue of water collecting under the vegetable drawer. Price is reasonable. He charges $95 for the initial visit which is then credited towards the repair.

The technician did a great job! Great job done! Quick and efficient, without hassling.read more

They gave me a fair quote and had next day availability. They gave me a 4 hour window on the day…read moreof the install. 3 hours into the window I had not been contacted so I reached out to Jaime. He said he was tied up and couldn't make it. We rescheduled 2 days later. Again he gave me a 4 hour window. The 4 hours came and went. No show... no call. Taking my business somewhere else. Disappointing!

We needed servicing on our freezer. There was ice on the bottom under the drawer and periodic water…read moreleaks. I emailed from Yelp this morning about 7:15. My reply email from Katrina was at 9:11, where she indicated availability for today if needed. She came up with a good time for the tech to come. He was here by 12:15!!! Bob arrived, took care of our issue and a total of $199.00. We couldn't be happier. It's wonderful to have a go to place when needed in the future. Thanks Katrina and Bob!!

top quality and friendly service from katrina & joe and completion at a affordable rate and fixed…read morea: 40 + year old westinghouse dryer....highly recommend !! thank you soooooo much

Team did an excellent job. Reliable, responsible, clear…read more I particularly appreciate they tried hard to save me money and give me good options. I would work with them again in an instant and highly recommend them.

Very quick response and service available next day . Value of service is good for the costread more

Good, quick service for a good price. We had a problem with our refrigerator, and he was able to…read moreprovide a probably diagnosis over text messaging without needing to come out and charge a service fee. He got the necessary part and came by promptly afterward to install it for a reasonable price. He communicates through text messaging and is usually pretty quick to respond. He also took a look at our dishwasher while he was there and gave an estimate on an issue we were having with that. We will definitely be keeping him in mind for future service calls.

Oven igniter went bad. Quick communication. I was provided a quote via text. He came out the…read morenext day within the 2 hour window he provided. Fixed the problem for the same price that was quoted. He was in and out in 30 minutes. Will use again in the future!

Drop off my vac for repair. I received a call that it could not be repaired. then I received a call…read morethat it was near a $100 for them to tell me it could not be repaired. When questioned, they never took it apart they started with the cord and when they could not locate one, they stopped and charged me. The female owner does a better job with customer service, the male owner only want to "sell" new products and collect money.

I absolutely DO NOT RECOMMEND this company My experience was a nightmare/ They charged me $149.99…read morebefore doing any service. 10 days later the vacuum was not ready and they wanted tp charge me more money/ All I can say is buyer beware. They are really really bad!!!

This company is a scam. My home warranty company arranged for them to come and review and issue…read morewith the water dispenser and ice maker on my door. They didn't show up for the first appointment. The second appointment some unqualified technician arrived with random tools in a grocery bag and then had to Facetime someone on at least occassions to ask what to do. The technician didn't know how to access the water line - my husband had to show her. She didn't know where the ice maker was located which is literally in front of you when you open the freezer. The person yelling on Facetime yelled that he was busy, and he would just write a report. Based on what? No assessment was done so they wrote a false report that the freezer door didn't close and that water was leaking from the refrigerator. Neither is accurate and never was part of the problem reported. This company sent an unskilled person to my house just to allow them to collect payment from the home warranty company. It's a scam. Beware and DO NOT use this company. Then upon leaving, the technician called me 10 minutes later to say she was en route with my Door Dash order. Are you kidding me? I don't care if you have a side hustle but get your numbers straight and figure out which job you are doing. This company can never service anything in my house, near my house or related to my house again.

This company is now my go-to for repairs. Since Sears went out of business, I wanted to support a…read morelocal business. The owner is super responsive. The 2 techs that arrived (one being the owner) tolerated my obnoxious dog, me having to take a work call upon their arrival, and did so with an amazing positive attitude! The cost was very reasonable and their response time was impressive. I hope I don't need another appliance repair but if I do, I now have them in my contacts!

Called for service on my Bosch Dishwasher. They came out promptly and got it back in service…read morequickly. Told me if I got another Error 15 that I had "real trouble" Couple of weeks later another E-15 and I decided to replace the machine. Good job customer focused good value.

In the words of Tyra banks, "It is so bad, I wanna give you a zero. But that's not possible. So,…read moreinstead, I give you a 1." Guy not only refused to do the work written on his ticket TWICE, wasting now four weeks of my time, but pretended to make a phone call to his supervisor to get out of doing the work. Idiot thought I wouldn't figure that out in 2 seconds, so I called his company and they confirmed he wasn't doing what he was supposed to. Now I have to wait upwards of a month for these people to fix a fridge ice maker and a dishwasher soap dispenser. I spent $100 to wait over a month. Sick. At this point, Id be better off going to trade school and learning myself.