I do not recommend Aries Home Services. Biola replaced the motor of my dryer. It stopped working…read morewithin two weeks. They did not even answer the phone when I called and left three messages. He seemed like a good guy but I was wrong. A waste of money.

EXCELLENT service! I would highly recommend that you hire Biola. He said his scope of work includes…read morerepair of all appliances. This is a small business that we should support. I called Biola with a last minute request to install a dishwasher on the weekend. He text me when he was 45 minutes away, arrived on time, and took the time to show me his plan before performing the work. I paid him through Venmo and added a tip on top of his normal service charge and I hope you will too when you realize how rare it is to have this type of great service.

Highly recommend. Bill has come to our house twice: last year to fix our dryer, and today to fix…read moreour range. Prompt (even same day), professional, no-nonsense service. Not cheap, but hey, what is?? If you have an appliance that needs fixing, this is the repairman you can trust.

Fred, at Fix Appliance Baltimore County, is an honest, knowledgeable and kind specialist in…read moreappliance repair. I know nothing about refrigerators and felt vulnerable about trusting the opinion of someone I've never called before. Fred was professional, thorough and very well priced. He showed up exactly on time, knew my frig make and model ahead of time, had an arsenal of tools and wore foot booties, investigated the refrigerator thoroughly and gave me a diagnosis and a recommendation. He was at my house about 2 hours and he showed me what was happening with the frig and the problems that were occurring. My frig is 10 yrs old with a leak to a line and he told me I may want to consider a new frig rather than put money into an appliance with diminishing returns. I appreciated Fred's insight and he even gave me some things to consider when buying a new one. Fred knows what he's doing and he cares about the people he helps. I will definitely recommend him to others who want a dependable, honest, knowledgeable appliance specialist who will put the customer first. I recommend him highly. I also felt good about supporting a local business rather than calling a larger manufacturer's technician who has a loyalty to the company and charges significantly more for a diagnosis'.

ABD Appliance fixed two separate problems with our refrigerator. We trust them to provide clear…read morediagnostics, fair prices, and speedy resolutions. If we have future appliance problems, no question about it, we'll call them.

My dishwasher needed to be fixed. I wanted to try a smaller company this time, so I gave ABD…read moreAppliance a call. The owner, Mr. Abdullah, came out to the house, took a look, then texted me a quote the next day. I ended up turning the work down, because for the amount that he was asking, it made more sense to just buy a new dishwasher from Costco, which includes installation. Yes I think the quote was very high, but that's not the reason for this 1-star review. The problem is this. He didn't tell me about his $75 service fee until he was at my house and had already looked at the dishwasher (which took all of 3 minutes). I'm perfectly okay with a service fee, but it needs to be explained upfront and not when he is standing in my kitchen with his dirty boots on. I handed him my credit card, and a moment later I see on his credit card machine that he is charging me $95. I questioned him immediately and he simply denied it, saying he said $95. Later he told me on the phone that he has been charging $95 service charge for the past 5 years. That's not true. Looking through the reviews here, he himself stated (just last year) that he charges $89 service fee, and another reviewer wrote (two years ago) that the service fee was $79. I can't speak to the quality of his work, but this is just too much shenanigans. I do not recommend ABD Appliance.

Jake and Ben from Elite Installation came to install two Miele machines in our house. The install…read morewas complex. I had gotten the machines elsewhere. They were on pedestals and needed to be removed, taken up a set of stairs, and converted to a stacking configuration in a tight closet. They were also missing a part and are weird laundry machines (they are compact, run on different power, and have some different hookups because the dryer is ventless). Jake and Ben were super familiar with install of our specific machines and figured everything out with no problem, plus they were friendly and did it all for a reasonable price. Thank you so much!

In March and April 2024 we had Elite Installers MD (Dayton office) come to the house to install a…read moreWolf induction range, a Wolf Convection Steam Oven, and a 48-inch French Door Subzero refrigerator (with panels). Jake Hess and his partner led the team on both occasions. Jake is professional, efficient, and knowledgeable about installing these appliances. Both installers were careful about the kitchen, used silicone mats to protect the floors, and cleaned up. I had them install the panel doors and handles on the refrigerator. They did a great job getting the refrigerator installed in the cabinet with low ceilings, taking great care and time to not damage the ceiling or cabinets. The appointments were easy to schedule and they were on time for both visits. I would highly recommend them for Wolf and Subzero appliance installations. It's also worth the extra warranty year to have them install the units (vs. having a GC do the installation). You really need a specialist for the SubZero refrigerator. I would not want someone without their knowledge and experience installing an $$ unit.

We did not end up using Star Services at all. The day they were scheduled, they never showed up and…read morenever called to say what happened. I texted, and they just said their day was really busy. They offered to come the next day, and I said to text when they were on the way, which they did. Initially they had quoted $75 flat fee, but it turns out that is only diagnostic, and they only accept Cash App or cash. When I said I was not comfortable with Cash App, they called and were not exactly polite, so when I said "no thank you, we will have to use someone else, since I only use Zelle or Venmo and not Cash App for online payment," they hung up on me. I can't speak to their repair abilities, only that it felt rude and sketchy from the start to not call or notify me of their policy ahead of time. Just be aware, it's Cah App, cash money, or nothing - if they show up at all.

Provided prompt and courteous service. He is an expert in several brands of appliances since he has…read moreworked with a few different companies. Really rare these days to find someone who can diagnose an appliance. Personal service and the five star rating comes from his abilities and skill. I do have to say that the payment process was not easy and had to download an app to pay since he doesn't accept payment methods. I believe he will be changing this soon though.

Called KG Direct Service to repair my washing machine. They sent someone out on the same day to…read moretake a look and provide an estimate. Great communication and the technician was very knowledgeable. Needless to say, I booked them to make the repair and I couldn't be happier! Pricing was fair and the washing machine is working!

Called yesterday evening to make an appointment for a dishwasher repair. Ken told me he'd be at…read morethe place today between 8-10am. No show, no call, left multiple voice mails, no answer and no returned call. Price quoted was fair but that was just lip service. Wouldn't call again.

I was having trouble with my Scotsman icemaker, and had 2 companies come out to try to repair it…read more Neither company was able to get it going. All things air and ice is a top tier Scotsman repairer and they repaired it quickly and even had parts on their truck.

I'm in VA - found these folks by calling Scotsman directly. Like some other reviewers - I had 2…read moreother companies out first who failed to fix it or wanted to charge more than $1k for parts/labor. All Things Air & Ice was able to diagnose the problem, had the part on the truck and had me back and running like new within an hour and they guarantee their work for 30 days. I would call them again for this machine and others.