Unreliable. Cancelled twice and did not even call, email or text. Look elsewhere I was very…read morepatient and understanding the first cancellation without letting me know but was told they were coming another day and did not even bother to let me know they were not coming until I texted them

I booked an appointment for service to my snowblower. When the tech came, he started working on it…read moreand then told me I needed a new choke switch. Never once said anything about anything else. Got a message saying I needed the choke switch and a new carb. The service PM I was getting was a full service. Oil change, spark plug, carb cleaning, belt inspection, etc. The choke switch was replaced and new carb installed. Tech told me via text that he was done and machine was running good. Upon coming home from work, I started looking over machine. Oil was black, spark plug was rusty (so never changed) and the bolts to the cover were dusty so no inspection was completed. When I sent pics, I was told that he didn't change the spark plug bc the machine ran good. They offered to come back but at this point all trust was lost. I paid for the parts but that was it. Yes, the machine starts good but after using it during this snow, the carb is leaking fuel and it does not throttle up at all so were there any adjustments made. I have to stay in #1 and go very slow. To top it all off, I went back and saved all my ring footage and watched what the tech did. Let's just say that the footage don't match what they told me was done. The owner told me that I didnt need to pay but I wanted to pay for the parts as I'm not that type of person. The reason for the review is because how many others do they do this to. If you pay for service, you should get the service you paid for and not what they think. Now I need to take it somewhere else to get it fixed correctly.

The service technicians and drivers treat people like they would wanted be treated . Everyone who…read moreworks for the company is super polite and helpful. If they do not know the answer they find a coworker or manager who does and ask them to get in touch with the customer.

From start to finish....a great experience. Had complete HVAC system installed and the crew were…read moreamazing---install on time and everything cleaned up....would never know anyone worked through a major installation. Pricing better than multiple comparisons with great Energize Delaware rebates and tax credits. Highly recommended!

Very fast response time, Bob Sanders very knowledgeable, quality service with fair pricing, highly…read morerecommend!

We had a problem with our generator and no one could help us, one call into RS and bob was right on…read moreit. the generator is up and running stronger than ever. cant thank bob enough. will definitely call RS for any future problems.

Paul was timely and very professional. His pricing was reasonable, and he was great about working…read morewith the quirks of our 1960s home. He gave practical, honest advice and was efficient! We really appreciated his approach and would definitely recommend his services.

Awesome Awesome Thank You for your outstanding work. Always professional and courteous.read more

Reached out to Electrical Solutions to install a Tesla Home Charger. Since my breaker box was near…read morecapacity, the technicians offered to do some slight modifications to avoid installing another breaker box. They were quite professional and got the job done in a timely manner. Unlike other companies who offer coupons with stringent stipulations and disclaimers, Electrical Solutions honored a coupon for 1st time customers with no problems!

Steve has done a number of projects at my house: from electrical repairs, recessed lighting…read moreinstallation, and the installation of a backup generator for when the power goes out. Electrical Solutions is one of the best contractors I've ever worked with. They always return my calls and they do what they say they are going to do. The work is top-notch and the prices are very reasonable.

I recently hired Mister Sparky of New Castle County to install smoke and carbon monoxide detectors…read morein my home. The technicians who came out, Jeremiah and Warren, were courteous and professional, and the installation work itself was completed without incident. On that front, I have no complaints. Unfortunately, the experience went downhill quickly once I looked at my invoice. According to the invoice, nine detectors were installed: five smoke detectors and four carbon monoxide detectors. Yet I was billed for ten smoke detectors, resulting in an overcharge. The documentation on the invoice clearly shows what was installed, making this discrepancy impossible to miss. I called the office the very next day to report the error and was told someone would call me back. No one did. I called again a few days later and spoke with a staff member who assured me she would bring the matter to the General Manager and that I would hear back by the end of the business day. I did not. As of this writing, I have received no return call, no credit to my credit card, and no refund check. I have since sent a formal written demand for the appropriate refund. Good technicians should not be undermined by poor billing practices and a customer service process that simply does not follow through on its commitments. Until this is resolved, I cannot in good conscience recommend Mister Sparky of New Castle County to anyone.

communication started out pretty good, then the appointment was set for Tuesday 9/8 from 11-2,…read morewhich we thought was a bit strange, the other three company's gave a certain time and showed up on time, the day of the appointment heard nothing until around 1-1:30pm we fell behind on a job won't make the 2pm time, don't have a ETA when we will be there, when fall behind you know you are behind, all a customer wants is communication, not a last minute notice, told them never mind we sat around for 3 hr's for nothing, they should have came before they started a job, the other company's were here for 15-20 mins , all we wanted was the main electric panel replaced, no problems with the electric system, pretty cut and dry, we won't be using them

My mom recommended Mike for some work I needed done on my home because he had done a bunch of stuff…read moreat her house in Wilmington. She was very pleased with her experience, so she called to see if he was licensed in PA and willing to come to the Prospect Park area (he is/was). He arrived with an assistant and completed the following work in about 2 hours: - Installed a 220 volt outlet for my dryer - Installed a dimmer switch in my living room - Installed a fan with a light attached to it in my master bedroom - Installed a light in my attic (with a chain pull and also a light switch) - Removed the old wired doorbell He was professional and cleaned up after himself. 5 stars for a job well done!

We had a long list of items to take care of in our new house including adding some lighting and…read moreoutlets, installing dimmer switches, and putting in a new switch for the kitchen light. This group of guys did a great job for us, were very friendly, and were very reasonable with the price. I will definitely call them again in the future.

had emergency this morning due to a tree falling and BobKat electrical came out and fixed…read moreeverything!!!

Bobby practices good communication skills in addition to being a trained, experienced electrician…read more He calls with his ETA & keeps the client informed with time & explaining what needs to be replaced & how. He actually LISTENS & shows real concern for his work & the people who employ him. In addition, he has a good source of other contractors if you need other kinds of work done, such as carpentry. I'm so glad I "found"him!