My sales experience with Humberto was 5 star. He really worked with me to find a refrigerator for…read moremy space....smaller than average. He gave me a discount to get close to competing costs. Upon delivery, there was a rain storm. After disconnecting my fridge the men told me that I had to be rescheduled because my new fridge had to be taken apart and the rain would risk harming the components. When I called to schedule re-delivery, I was told it would be another week...and that day didn't work due to appointments, so it was looking even further out. Long story short, after discussing for a while, the manager, Michael, told me they could bring it first thing the next morning. The 2nd delivery worked well. The person who was in charge also gave me more information about why they couldn't bring it inside via a different door the day before. I really think that there should be more leeway in the schedule for when something like this happens. I am sorry I had to get so upset in order to get the 2nd delivery done in a more timely manner.

Poor after sales experience…read more Hawkins was recommended by my cabinet designer so that is where we went with our drawings to pick out appliances. Having no experience with down drafts, blowers and how they are installed,we ordered what was recommended to us. Come to find out after the blower was delivered that there are various options for blowers that would be compatible with the down draft for various installations, some with 10" ducts and external installations, and some with 8" ducts for internal installations. No questions about installation were ever asked by the salesman. I have 8" joists in the basement, making the installation of the considerably more expensive 10" external blower almost impossible. Not to mention the extensive cutting of the block wall in the basement that would be required. Tried to do a return of the 10" blower and was told this is not possible? What?!?!? The only solutions offered were that they could try and sell it on consignment and take a commission, or try and sell it myself on FB market place. So I had to purchase another blower to complete my kitchen renovation and am now stuck with trying to sell the 10" blower to try and recoup some of my money.

Shout out to the men and woman at Pro Appliance Repair (found them after inquiring on yelp :))! I…read morehad a stacked washer and dryer with the dryer stopping after 10 seconds. Staff was super friendly and a technician came out to me in a matter of days explaining everything that was wrong (it fried itself), what our next steps that will be taken, parts that'll be ordered, and of course payment. With snow imploding on our next visit I was kept updated on all the things and options to change my appt date. I love that they call 30 minutes before arriving. They offered a warranty that is the topping on a great experience. I would recommend this business to anyone looking for great service, amazing communication and quality work. Give em a try if/ when you get a chance

I wouldn't be able to give a review for the work that they do because they never showed up. Our…read moreoriginal appointment was for 5-7 pm. Tech called at 6:55 to say he couldn't show until closer to 9 pm. He then said that he couldn't show until show the next day between 1-2. He never showed. My wife called and was told that the appt was cancelled , but he could come 3-5. Tech no showed again. We then got a 12-1 the next day and guess what? No show. The office gave a conflicting story to my wife about an illness, which the tech never mentioned. Really hate liars.

Challenging to get an appointment for showroom but getting past that the team is knowledgeable and…read morecontinue to provide updates and coordination through delivery

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is the trusted plumbing supplier for the professional plumbing contractor who demands quality plumbing supplies, tools, repair parts and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

Very helpful & courteous staff, no pressure, and a good selection, we were interested in Thermador…read moreappliances, and we did not have to ask about the special BOGO the manufacturer was offering, it was posted in the store. There was no run around. Our salesperson Judy did not try to upsell us an expensive warranty or anything else. We went to 5 stores, ABC was, by far, the best. You don't hear as much about them as you do some of the others, and I don't know why. We got straight talk, and a decent deal. They also deliver, install, and service what they sell.

This is the worst appliance company ever on the planet!…read moreAvoid them at all cost. Sales is ok- but after sales service has to be the most unfriendly unhelpful disrespectful I have ever experienced. Jimmy and his team are to be avoided.

Mike replied to my text message 11 minutes after I sent it. Our Samsung refrigerator's icemaker…read morewas not producing ice. We set an appointment to replace it, but miracle of miracles, by the next morning, it was working again! He would not accept my offer of Apple Cash for his time. If you need an appliance repair near northern Delaware, Mike is the guy to call (or text.) PS. I don't know why Yelp thinks I am in California.

Mike is THE BEST appliance contractor in Delaware, not ONE OF. He work on your schedule on Sunday…read moremorning and come to fix in the afternoon with really reasonable price. He even recommend you to buy the replacement parts yourself instead of buying through his supply which I have not experienced before. Usually the contractor will say if you buy your parts, he wouldn't work on it or no warranty, etc. PLEASE CALL MIKE TO REPAIR ALL YOUR APPLIANCES!

I needed appliance service at my summer home while I was away. The dishwasher would mysteriously…read moreand spontaneously start. I was pleased to have the technician call me, on site, and explain in some detail the cause of the failure and the effect of the failure. In the process, I learned features of the dishwasher I was not aware of. There is a safety feature monitoring the overflow pan and my dishwasher fill valve leaked causing the the washer to eventually overflow to the pan. A part was ordered and a week later all was well.

County Appliance is one of those hidden gem companies that you're lucky to find. I've had them…read moreservice both my stackable washer/dryer (when something got tangled) and my refrigerator (when it stopped cooling/freezing), and both times they not only fixed the problem, they left me raving about how great they are. My fridge was giving an error code that I thought was "freezer fan" so they ordered me a new part before coming out to fix it. When the service tech came out, he ended up diagnosing that the fridge got switched into demo/store mode and it wasn't the freezer fan at all. Which lowered my bill to a simple trip charge! Honest pricing and reliable service will keep me as a loyal customer to County Appliance until the day I die. I highly recommend them to anybody needing help with their appliances. Thank you again County Appliance for the exceptional service and for your expertise.

First, I chatted with a person online to make an appointment convenient to my schedule. The day…read morebefore they narrowed the 4 hour arrival time to 1.5 hours. The technician called during the 1.5 hours saying he would be at our house in 10 minutes and he was. Prior to entering the house, he put on shoe booties. Daniel Hayward was professional, knowledgeable and showed me the issue with my five year old LG washer. He fixed the issue promptly and I threw in towels to make sure the very loud noise during the spin cycle no longer occurred. While he was here, I mentioned an issue with our 18 year old GE refrigerator. He explained that since he was already here, rather than charging me $99 service charge, it would only be $79. Once more he showed me the issue and promptly completed the repair. I was very pleased and would recommend him to others.

Do not - Repeat DO NOT use Mr Appliance. No customer service, lying just to end the phone call and…read moreabsolutely no business sense. It's been over a week and we made 5- 6 phone calls to find out when the parts will be delivered to our house and no one called us back with delivery info. One call service person lied to us and stated the parts were shipped to our house. I had to drive to their business address (108 Commons Ct, Chadds Ford, PA) and I spoke to Br who stated the parts were never ordered. Br immediately ordered the parts. Fr's boss, (856) 727-0098, promised us a 25% discount because of all of our problems. Mr Appliance is a bad joke run by clowns and they have no consideration for the customer. The only good news is the technicians were outstanding. Suggestion, fire management and let the technicians run the company.

We needed old kitchen cupboards and granite counters removed along with many other items. John…read morecame, gave us an estimate and a schedule. Everything worked perfectly. He subsequently picked up some furniture we bought at auction and delivered it. Again, the job was perfect. Fair prices and professional service. We would never use anyone else.

These guys are great! Responsive, respectful, efficient. Highly recommend for junk removal.read more

I made a online order and paid 2 day shipping because it was urgent since 11/16/2022 and i have not…read morerecevied any tracking information, a email response or a call from ther costumer service.

BUYER BEWARE!!! when you buy lighting products online especially PROGRESS LIGHTING!!!…read more I recently purchased a chandellier from Westway. Pricing was good, shipped out fine and received in good condition. This is where the story goes bad. The chandellier was much darker than expected and my wife wanted to return the item. Our distributor, Westway, apparently is only a front company that can only order products from PROGRESS LIGHTING. You don't do business and return things to them. MY question is why not deal with PROGRESS In the first place. When we called them to return the item Kathleen from Westway advised that we would need to return the item to the MANUFACTURER ......AND there would be a 35% restocking fee....yikes!! She had no control and politely told me that the company strictly enforced their outrageous restocking fee. It sounds good up front but be sure to ask. My advice go to home depot or lowes and you CAN special order and ask UP FRONT if there is any kind of restocking. Good luck, Brad