1. Enhanced Heating & Air Conditioning

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Newark, DE

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Enhanced Heating & Air Conditioning

3.7 (9 reviews)
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3 years ago

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3 years ago

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3 years ago

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6 years ago

I requested the service but they never showed up and very unresponsive. It is very unprofessional and frustrating to deal with this company!

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4 years ago

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6 years ago

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9 years ago

Fast service. Very friendly and knowledgeable technicians. Good prices. Definitely calling them for any heater or AC work.

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10 years ago

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11 years ago

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Aire Serv of Newark DE

Aire Serv of Newark DE

(15 reviews)

Chuck came out to diagnose and repair an issue on ourA/C. I felt that the pricing was fair, and he…read morewas knowledgeable. The problem was resolved quickly. A++

I recently (within the last few years) had mini-splits installed all throughout my house. No less…read morethan 6 Heads and 2 outdoor units capable of 4 heads apiece. I had a three company bidding war going on to see who would, in the end, give us the greatest value for our system. It turned out that Aire Serv, through the owner's brother, gave us the best equipment for the best value. So we went with Aire Serv... and then I've had nothing but headaches since. 1. One of the six heads iced up thick enough make snowballs. One of the installers connected the refrigerant line from another head to it, so it iced over even though it didn't need coolant. 2. My largest head carrying the most load has had issues since very shortly after installation. I was told "there's nothing wrong", "there's not enough coolant", "there's too much coolant", "there's nothing wrong" again, "it's your fault", and finally one of their technicians correctly determined the blower wheel motor was defective and got it replaced, but not until being gaslit for no less than probably 4-6 technician calls. 3. When I went to purchase the maintenance agreement, the owner's brother never told me the price he was quoting me was for only 1/2 of my system. Imagine my surprise when the maintenance agreement was double the price. 4. One of the heads leaked water over my original hardwood floors and caused damage. Why? Because an installer didn't wrap the refrigerant line in insulation so it condensed and ran down my wall. Their fix? sand it down until you can't see the damage. 5. I was told by one of the technicians "I'm not sure this system was designed correctly. You probably need another head for your main living area". Awesome! So the system I purchased wasn't correctly sized or designed? That's just great! No wonder I feel like the system doesn't do a good job of keeping my living space cool in the summer time. 6. And now, I'm being told if I want to maintain my warranty that I have to purchase surge protection for over $1,500. It can only be installed by them. I can't get my own protection or contractor. I'm pretty sure a post hoc change like this is illegal, but I'm not a law professional. I would encourage anyone who is in law to look at this review and consider reaching out to get a class action together. From what it sounds like, Aire Serv is doing this to all of their customers. It's not OUR, the customer's fault, that Aire Serv did not have the foresight to consider that surge protection would be a great idea for installations... but they certainly are trying to make us pay for their hindsight. I would NOT recommend Aire Serv. If you have a modicum of handy homeowner skills, just get a Mr. Cool DIY system from home improvement stores for 1/4 of the price. Or better yet, just buy the $400 in window mini-split units that look like legacy window units and save 90% of the cost of install. If you don't or can't install it on your own, there are other HVAC companies, like Moon Air. Don't get me wrong, the system works 75% to my expectations. Mitsubishi makes great mini-splits. But go through another company other than Aire Serv - they are the problem.

Big Red Buckingham HVAC, Plumbing, Electric  - Office

Big Red Buckingham HVAC, Plumbing, Electric

(9 reviews)

This was not the week to be without A/C. Unfortunately My A/C was acting up all week and finally…read moredecided to stop working yesterday. At 8am this morning I called the company that installed my HVAC 4 years ago and they said they were scheduling service called 1.5 weeks out. It's 90+ and 90% humidity so that was a hard NO. I started calling companies listed on the York (manufacturer) website site. The first one said they maybe able to squeeze me in on Monday. Today's Friday, i was not looking forward to another 4 days of no a/c. Next on the site was Buckingham. I called and they picked right up, I explained my problem, she asked me a couple of questions and said they could squeeze me in between 1-3 this afternoon. Bingo!!! Jeremy showed up around 1:30 and went right to work. Within 5 minutes he identified the problem. He had the part on his truck and spent some time checking the system and found another issue that caused the 1st problem. He fixed that too. Even though I didn't buy the unit from them they honored the warranty and said they'd work it out with York. I only had to pay for the service call, which was half the price of the other 2 places, and what the warranty didn't cover. I am so happy with their service and professionalism. Jeremy was were so helpful and answered everyone of my endless questions. I now have their sticker on my HVAC and they will be my first/only call in the future. It's summer and it's hot. Everyone is super busy. Thank you Jeremy and Buckingham! DEFINITELY RECOMMENDED.

Washer was leaking so I called their repairman. He diagnosed the problem quickly. He was very…read morefriendly and very helpful. Turned out the washer was fine but the drain was clogged all the way back to the laundry room. He referred me to their plumbing department that also works for the same company (Big Red). I paid $129 for the diagnosis which would go towards the price of fixing whatever problem there was. The plumber arrived quickly but apparently no one at his company gave him a heads up as to what was needed so he didn't have the necessary equipment on hand. He was great, he further diagnosed my drain problem and even though his boss wanted him to charge me an additional $129 he didn't do it, he referred me to a special drain company who I ended up using. So overall it was a positive experience but had some confusion. Mark the plumber was great.

Enhanced Heating & Air Conditioning - hvac - Updated October 2026

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