Some workers try to do their best, but I've heard from a trusted friend that an older worker,…read morebelieved to be named Phil, is disrespectful and mishandles vehicles. The boss is unprofessional, puts money over honesty, and breaks promises. Communication is poor, and employees are treated disrespectfully. I wouldn't trust this company with your vehicle.

After spending 5 hours at the emergency clinic and finally heading to the parking lot to go home,…read moremy husband and I discovered the keys had been locked in our vehicle. I called AAA but our credit cards were locked in the vehicle so AAA wouldn't help, even though I've been a long term customer off and on for YEARS. I looked up local towing and found Satsop 24 Hour Towing was 9 minutes away. Evan, my living angel of the day, answered the call immediately. He made it to us and unlocked our doors within minutes and the price was more than fair. Thank you so very much Evan and Satsop 24 Hour Towing for saving what was already a horrible day! - Zoey & Zephreum (my other living angel!)

I had my car stuck deep in the sand near the beach, and no matter how hard we tried, with trucks…read moreand straps it just wouldn't budge. On top of that, all the warning lights on my dash came on and the tires locked up, making it impossible to tow out, Out of nowhere, Robert a technician at Captain America Automotive happened to drive by. He didn't know us at all but stopped to see if he could help. Within minutes, he figured out exactly what was going on, pulled out a scanner, reset the codes, and problem solved. The car came right out. He was kind, super knowledgeable, and genuinely just wanted to help. Didn't ask for anything in return. Honestly, it felt like we hit the jackpot running into him. I'm definitely hanging onto his card for the future. If you ever need a solid, honest technician, Robert at Captain America Automotive is the one to call. Can't thank him enough!!!

Excellent Service. Expert Knowledge. Had my car up and running exactly when he said he would. The…read morewhole process was handled very professionally.

The guys did so awesome getting us into a new car. Great deals, superb service. We really…read moreappreciate all the work they put into getting us qualified and driving off the lot with our new vehicle.

I have had 3 great experiences with Whitney Chevrolet in Montesano, WA! They have fixed my trucks…read moreon 3 separate occasions, each time getting the job done faster than I would have gotten the diagnosis completed with their competitors. I will continue to make the trip "down the road to Whitney's" to get my rig repaired, and hopefully replaced in the near future. These vehicles are necessary for the roofing work we do...I can't afford to wait weeks with a broken down truck! Jacob in repairs is awesome at keeping in touch during the repair process and Dotie was amazing to deal with. Keep up the good work so that we can do the same!

Called Tues and was told they could come out Friday and to call Friday morning. Called Friday…read moremorning and scheduled to have them come out in the afternoon. No one showed up. Called on Saturday, was told that they don't do weekends and they could do Monday. I explained we dont' live on property and have to schedule, spoke with the driver and he told us he would be there between 9-9:30 on Monday. It's Monday 10 and he never showed up. Just called in and was told we're not on the schedule. People are friendly but can't get them to show up and are unorganized.

Amazing service and had a quick to little to no waiting time! The man who towed my car was super…read morenice and professional. Explained everything he was doing as he was doing it so Id know exactly what was going on. Also was the most cautious driver with the car hooked up. Will absolutely never use another towing company. Thank You Emerald Towing!!!

Ben at Custom Auto is one of the kindest human beings I have ever encountered. As a women who knows…read morevery little about cars it has been intimidating and frustrating when I have needed to get my car serviced or just get advice on potential services for my car. Ben has changed this whole dynamic for me with his honesty and knowledge. Trust Ben. Go to Custom Auto. You won't regret it.

Had our jeep Repaired there, within 2 weeks it had to be trailered back to them to repair damage…read morecaused by them not tightenling a bolt. They didn't stand behind their work and overcharged for the new radiator. we did supply parts, unfortunately one of injectors wasn't replaced by shop(we recently paid $400. at another shop to replace it...it was in a very hard to reach spot) the ruined radiator should have cost $80. custom auto charged $600 plus labor because hub bolt went through radiator. Disappointing

Mr. Beck, you are my rescuing angel today! Thank you. Thank you for your kindness, helping a…read morestranger, and for your generosity. In a world where few people show random acts of kindness, you are an example! It is honestly my privilege to tell the world of your goodness!!! You won't go wrong using Beck's towing, great human being!!!

Our car got stuck in the sand. This guy just happened to be driving by and saved us! Thank you!!!read more

A lucky choice in a moment of scanning my phone for someone to pull our car from the sand. Quick…read moreservice and half the price of what other companies were charging. Lesson learned...drive close to the water where the hard pack is.

How many times have I've driven on the beach?!?!.... and now I get stuck? In a friends car no…read moreless? Some good Samaritans tried so nicely but I became worried about hurting the car (or theirs). We called Ocean Shores Towing and he was there within 5-10 mins as promised He knew exactly what to do, was pleasant, professional, and efficient. We were good to go within 10 mins. Price was very reasonable compared to other company... he did ask for cc on phone but was very transparent that once the truck was dispatched the tow fee would apply. It makes business sense. He did not run my card until after I was out and provide an email invoice and text receipt We will be sure to let our friends who visit the beach know about a Ocean Shores towing.... I mean no one ever PLANS to get stuck...might as well have back up ready.

First time customer and I was very impressed. Staff was friendly and professional. Costs were…read morereasonable. Car wash was a nice bonus. I'll definitely be a regular. Thanks to everyone at B&B.

Came to town from Grayland to run some errands and realized that my SUV hood wasn't fully closed. I…read moreput new wiper fluid in before heading out and thought it was shut all the way. It was latching but not fully closing. Realized this mid errands and panicked and looked for the shop closest to me with the best reviews. I came into B&B Automotive in a panic. The man at the front desk was so kind and promptly asked one of his mechanics to come out and take a look. The mechanic was amazing and kind and messed with the latch a bit and got it to work! He mentioned how it can get rusty and to WD40 it to avoid this in the futures. Quick, easy and so helpful. Often, as a woman, I get talked down to or ripped off at places like this but I was treated with so much kindness and respect. Would highly recommended.