This review is for 475 Elgin st. None of the amenities are…read moreavailable, with no plans to open soon. No pool, gym, patio, hot tub or sauna. The staff doesn't communicate with tenants and will only do so after multiple emails. you can find better for cheaper elsewhere.

Never ever even bother renting a place from them. I have…read morerented condors and houses in Ottawa before and never had any issue in the past 5 years. I sent my application to them containing all my private information, full bank records, Co-Signer end even letter of recommendation. The b*ch on the phone says everything is great, 2 hours later while I am waiting for the account number to send the first and last months rent I get an email from -lisa: I regret to inform you your application is not approved. WTF ? tell me the F*cking reason! Ops no she probably can't because it is illegal to be ...

I have lived in one of their rental townhouses for 2 years now. I would never recommend this…read morecompany to anyone. the owner Fernando Bada is very ignorant and argumentative. I haven't had many complaints , but when I did, it was like pulling teeth to get anything fixed properly. the housing that they manage are one step up from slums. I have always paid my rent on time and never had any issues regarding payments. I'm moving out for good next month and would never move back. I give a 1 star rating because thats the lowest I could give.

These are decent landlords. I live in one of their houses right now and they've always been…read morecourteous, professional and available.

Horrible, overpriced (even if "Technically cheap"). They will try to squeeze you out of your money…read morewith FALSE and EMPTY PROMISES of having a "clean and functioning room" when you move in. I moved in into a filthy and smelly room. Bathroom seems to be clean when they do the showings (when they are in alert mode of trying to rent out a room), but once all vacancies are filled they go right back to being the disgusting mess of bathrooms that seem to be avoided until absolutely necessary. They enter your room whenever they see fit. AVOID unless absolutely necessary!

Disgusting landlords! My unit was infested with rats and they did nothing about it, took them to…read moreLandlord and Tenant board and they refuse to pay what they owe and did not pay key deposit back. AVOID!!!

Not a great management corp. They don't reply to emails, they take forever to move things along…read more You have an issue with the condo? Too bad, they're going to take their time with getting it fixed and really putting out the tenants. The emails you do get back are vague, and the tone is kind of rude. They hired a terrible snow removal company who barely comes to shovel, and when they do it's a poor job, and they throw salt at your door instead of sprinkling it on the stoop and steps. They just do not seem to care, and I hope I never rent one of their owned buildings again.

the absolute worst property managment company, they ignore and do not reply to email inquiries and…read morelie about getting " hundreds of emails a day" their employee andrew fisher is unresponsive and incompetant to customer inquiries. micheal caparelli the owner has no pride in his company or the horrible service they provide 1

Garbage company with a garbage junky superintendant. They don't adress any issues in the apartments…read moreor building. They increase rent regularly after the 1st year of tenancy and refuse to fix anything. Washers and dryers have been disgusting, dirty, unusable to for atleast the last 2 years. Do not rent from in this building. Yes it is about 200$ cheaper per month than the other buildings on the block but it is NOT worth your time or money

For the past two years it has been a constant struggle to have a professional relationship with…read morethis management company. They address serious issues at their convenience and do not deal with pests properly. They have surpassed their rights as tenants and do not respect their tenants in any way (coming and going when they please, and not fixing any outstanding issues until you bend over backwards to get their attention). They target individuals and bully them with very nasty words over email. I am so happy to be moving out because this company has caused our living arrangement to be inhabitable and allowed it to be a very stressful experience for us, as tenants. If you are renting from them get to know them first and make sure you read your lease properly, because they truly pull things out of thin air and expect you to comply.

Don't waste your time booking a viewing online. Booked a viewing, received email confirmation,…read morearrived early. Waited, agent was a no- show. No reply to call, text and email. Avoid.

Very poorly managed organization. Laundry facilities that never work half the time, they take no…read morepride in the cleanliness of their buildings nor the safety and security of their buildings.

We had great rental experience with the Ottawa Property Managers management company. Paula was…read morealways quick to respond to our emails. She is knowledgeable, professional and kind. I would recommend this company.

I can't say enough good things about Ottawa Property Managers. They exceed all my expectations from…read morethe initial consultation to the ongoing management of my property. Their professionalism and attention to detail were unparalleled. They are extremely knowledgeable in all aspects of property management. I appreciated that all communication seamless and transparent, in a very timely manner. In terms of value - 100% worth every penny. All to say, if you're looking for a property management company, I would strongly recommend hiring Ottawa Property Managers!

We had a new fob made overnight after making the request for a new one. Sleepwell staff for our…read morebuilding on 1354 Carling Avenue is quite responsible and always willing to help. Thank you and keep up with the good work.

I had to get a lawyer because of their failure to accommodate for disability. They are not…read morecompetent and attempting to rectify an issue with them is almost impossible.

The communication from the company is poor. They either forget to email you about a repair and you…read morehear about it from another owner, or they email you last minute. Their emails are also occasionally quite rude.

Hi Erin, for the garbage/ broken glass, if you can provide me with approximate areas as I regularly…read morewalk the property and was out today and our property has very minimal garbage that has blown in and our cleaner will fix when he is out, and I did not see any broken glass anywhere. I have recently walked with the landscaper, our garbage cleaner for garbage pick ups and bylaw and Bylaw has not issued any notices of violation for garbage on our property. So if you can be more specific with the areas you feel need attention I can have looked at, if not it will be actioned as our teams notice it. For the entrance are you talking about the food basics entrance? Those doors are automatic and open when someone arrives and leaves. We are not a mall, we are a condo corporation. Each unit is individually owned and each owner is responsible for their accessibility. If you can let me know your concern with the entrance to food basics, I can pass over to them and have their team look into. We have also had bylaw and accessibility compliance come to the building and check doors to ensure they meet the required accessibility code, which we have not been notified of any accessibility violations. And for customers going to businesses in the tower building we have an accessible door which also meets the requirements. Thanks, Update: the property and surrounding area is still disgusting and littered with broken glass. check it out! it's been that way since I moved to the neighborhood three years ago, you can ask any neighbours. #excuses #strategic incompetence #bullying #gaslighting #No Accountability #SorryNotSprry

I lived here for a school year when I was in University. We decided not to renew our lease the next…read moreyear because of the price, which was over a grand a month for a one bedroom, and a little too much for second-year students. It's conveniently located downtown towards Sandy Hill, not far from the Rideau Centre, right on the corner of Rideau and Chapel, though once you pass Chapel, the neighborhood gets a little sketchy. The building itself offers indoor and guest parking, storage, a hair salon, medical clinic, pharmacy, Sitar Indian restaurant, laundry on-site, dry-cleaning, a fitness room, pool, sauna, and 24-hour security and concierge. The suites are carpeted and pet-friendly, and can be rented as furnished or unfurnished, and when they aren't being rented as residences, they are offered as guest suites, with parking included and at a discount for the family and friends of a resident.

I will be very honest in this review and expose the good and bad about this building but my final…read moreconclusion would be that I would not recommend this building to anyone. On a positive note, this building is very well situated in sandy hill next to pretty much everything a student would need. I looks very nice from outside and has security 24/7. On the other hand. The personal (except the security guards) working for morguard in 160 Chapel is very rude. They will answers to you with their nose up. The elevators are never working or if they are working it's only one out of four.The apartments are ridiculously small for the high price paid, a one bedroom is 500 square foot for over 1k a month. The parking garage is not well lighted. The carpet inside the apartments are stained. The washroom and kitchen are outdated.The windows are not well insulated and it gets very cold in winter. There is often problems with the laundry machines. The pool area is not always very clean. Also they will make you pay extra fees for anything. If you make noise (child screaming/ music), dog peed by accident in the hallway once, etc. I have paid over 600$ extra in two years to the building. I have looked around and found better places for cheaper, I wish I could sublet my current apartment, but the building wont approve any of the requests for new tenant.