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    Services - CLV Group

    Apartments

    Property management

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    Do NOT rent from CLV Group. Apartment on Maclaren St. was absolutely infested with cockroaches. They sent the cheapest pest control person they could find which did not help the situation at all. I asked the building manager Roman to send me the report that pest control created detailing the status of my apartment. He lost his temper at me and hung up the phone. When I gave them the notice that I was moving out, the leasing agent Ashley would throw away my roach traps and roach spray so that they could lie to potential new tenants about the infestation. Then she accused me of lying about the infestation. They also raised the rent $300 for the next tenant. $1800 for an apartment infested with cockroaches. Shady business that does not care. Avoid at all costs.

    Do not ever deal with CLV group. I'm living a nightmare in Avalon Park. This place is TOXIC! And I'm saying it literally. I received a notification last week from the site administrator saying that they were going to install a containment in my bedroom. On Tuesday (Jul 11, 23) a huge containment was installed, with a sign indicating that they were working with ASBESTOS (see photos). ASBESTOS is a known human carcinogen i.e. it causes CANCER (Mesothelioma) by breathing it. When I saw that, I wrote an email to the site administrator to ask to immediately stop this absurd, however, he replied that the construction company already started to work on the ASBESTOS on Monday. Not only CLV group did not notified me about the work with ASBESTOS, but also, they did not give me the chance to move to another place to avoid this, because, they started the works with a toxic substance without communicating it to the tenants. Now, I was forced to sleep two nights (at least until now). However, this was the last event in a succession of painful events that are making my life a nightmare, and already affected my health. In September, 2022 I was looking to an apartment to rent and the choices were scarce because I wanted to live close to my job. Even it was not cheap, Avalon Park was a nice place not far from my job. I decided to move here in October, 2022. The lady that showed the apartment to me did not mention anything about the construction that it was going to take place in 2023 in the balcony of my apartment. The only thing about this construction was a pdf attachment to the email containing the link to sign the contract. The note described superficially what to expect from the construction, however, it did not mention the MAGNITUDE and the DURATION of the works in the balcony. Moreover, that pdf did not mention anything about the PRESENCE OF ASBESTOS AND THAT THEY WERE GOING TO WORK WITH ASBESTOS IN MY APARTMENT. In May 2023 the nightmare started. The window/door to the balcony was locked allowing to be opened at most 10 cm, but know they reduced to at most 5 cm (see photos). In this manner, I was not able to use the balcony since May, however, even worse, is that the scorching days of spring/summer (including world records of global warming) is impossible to be inside the apartment. Furthermore, the amount of dust generated by the construction is insane, and is not removed from the balcony after the workers leave it. So, when I open the little space of the balcony window, all the atmosphere gets impregnated of dust. It is impossible to breathe in that atmosphere, my eyes were compromised but all the dust and I needed to buy eyedrops to be in my home. The construction noise is continuous and annoying, and it is unsupportable when the works are in my balcony on in the balconies immediately above or below mine. And nobody tells you with anticipation when the workers are going to work in your balcony, so it is impossible to know if you are going to be able to remote working from your own apartment. Furthermore, I have no privacy in my apartment because I have workers passing all day through my balcony's window. In that manner I was forced to buy and install curtains and keep them closed. Also, since I cannot work from my apartment during the day, I was forced to buy a car (I didn't want to do it, that's the reason why I preferred an apartment close to my job). And, CLV group increased 20 dollars the parking spot compared to the price they told me when I signed the contract. At this moment, 2 and a half months have passed since the start of the nightmare; however, the site administrator told me that they expect to end the construction in September (but this is only an estimation). A construction for some days, a week or two is rather tolerable; however, a construction for at least four months is insane. If they knew about that when I rented the apartment, why they didn't tell me in that moment?? Was I scammed by CLV group?? Even CLV group was aware of the amounts of dust generated, the impossibility of using the balcony during the spring/summer, the fact that is almost inhuman to let the tenants without proper ventilation during the scorching days and in an atmosphere impregnated with dust and the lost of privacy, they never provided me with mitigation actions. I was forced to buy curtains and install them, to buy a vacuum cleaner and fight with the dust that impregnates every space of the apartment, furniture and electronic devices. My hydro bill is increasing because I'm must use the electricity to illuminate my apartment during the day because I need to keep the curtains closed. The only thing that they gave me (last week, after months of suffering the heat) was a tiny portable air-conditioner they installed in my bedroom, however, I later discover that the installed that due to the installation of the containment for the ASBESTOS; because they needed to lock the windows of the bedroom. So, right now I was left with

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    great company to rent with! My experience with them was fantastic, great communication and helpful when asked for a maintenance service!

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    Page 1 of 2

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    Review Highlights - CLV Group

    Our property manager Corey has been very prompt in answering all of our questions about storage, internet, etc.

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    Sleepwell Property Management

    Sleepwell Property Management

    (11 reviews)

    If I could give negative stars I would…read more I've rented at numerous properties over the years, but without a doubt, this company has been the absolute worst by far. My experience renting at 21 James St. has been nothing short of a nightmare. When I first moved in, the unit was handed to me in a deplorable condition--dirty, unpainted, and clearly never properly inspected before I received the key. It was evident that no effort was made to ensure the unit was even livable. Maintenance requests were routinely mishandled, with issues left unresolved or completed incorrectly. I've also had their sub-contractors enter my unit without any prior notice, violating my privacy and leaving me with anxiety this would happen again. Communication with staff has been a constant struggle, with responses often delayed or completely unhelpful. To make matters worse, the building is frequently overrun with homeless individuals, and the property management company does nothing to address it. I've had multiple packaged stollen and they've offered absolutely no assistance. The parking garage is disgusting and smells like garbage as has garbage all over the place and it's very clear that no real effort is made to maintain the property or ensure the safety and comfort of residents. This company's lack of professionalism, care, and basic customer service is beyond frustrating. I would strongly advise anyone considering renting from them to look literally anywhere else.

    We had a new fob made overnight after making the request for a new one. Sleepwell staff for our…read morebuilding on 1354 Carling Avenue is quite responsible and always willing to help. Thank you and keep up with the good work.

    Apollo Property Management - Public Ashtray at apollo property managed kids park right beside residents widows, patios, parked cars, community trash bins.

    Apollo Property Management

    (6 reviews)

    Hi Erin, for the garbage/ broken glass, if you can provide me with approximate areas as I regularly…read morewalk the property and was out today and our property has very minimal garbage that has blown in and our cleaner will fix when he is out, and I did not see any broken glass anywhere. I have recently walked with the landscaper, our garbage cleaner for garbage pick ups and bylaw and Bylaw has not issued any notices of violation for garbage on our property. So if you can be more specific with the areas you feel need attention I can have looked at, if not it will be actioned as our teams notice it. For the entrance are you talking about the food basics entrance? Those doors are automatic and open when someone arrives and leaves. We are not a mall, we are a condo corporation. Each unit is individually owned and each owner is responsible for their accessibility. If you can let me know your concern with the entrance to food basics, I can pass over to them and have their team look into. We have also had bylaw and accessibility compliance come to the building and check doors to ensure they meet the required accessibility code, which we have not been notified of any accessibility violations. And for customers going to businesses in the tower building we have an accessible door which also meets the requirements. Thanks, Update: the property and surrounding area is still disgusting and littered with broken glass. check it out! it's been that way since I moved to the neighborhood three years ago, you can ask any neighbours. #excuses #strategic incompetence #bullying #gaslighting #No Accountability #SorryNotSprry

    They say no smoking harass every tenant that live within the cluster of building across the…read moreproperty but have public ashtrays chained to the benches beside the kids park

    CLV Group - realestatesvcs - Updated May 2026

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